A M
Google
Bought a $100 bottle of wine - a ‘99 Bordeaux and when I went to open it, the cork disintegrated and the wine had gone bad. Tried requesting a refund and the owner never once apologized, was rude about it, and refused a refund, or even another bottle as an option to make up for it. His response was “people could say this all the time and we’d go out of business.” So not only do I lose $100, he also assumes negative intent and that I was lying, questioning my integrity. Not a great experience.