Boutique Hotel Alhambra, an SLH Hotel

We have been regular customers of this hotel for many years and have recommended it to family members who have also stayed here. Previously, under the former manager, this hotel felt like paradise. However, since the new manager took over, it has become unfriendly and poorly managed, not even worthy of two-star service. On a positive note, the breakfast staff are lovely and helpful, and I am grateful to them for making this stay somewhat tolerable. Also a special shout out to the German chef who looks like a genuinely nice person. Unfortunately, that’s where the positives end. The beach is grossly understaffed; during our first week, only two employees were handling the roles of umbrella attendants, waiters, and bartenders. While they were hardworking and friendly, they were clearly overworked. One employee looked like he was about to faint from heat and exhaustion. I and some other customers were genuinely concerned for their health. If you have allergies, be aware that they use pasta straws for all beach drinks, which affects the taste and poses a risk for those with allergies. Additionally, tables on the beach were not cleared, leading to a buildup of old plates and leftover food. This issue is not the fault of the staff but rather a failure of management to assign someone to keep the area tidy. Alcoholic drinks are seriously watered down. If you order wine, expect to be given more like half a unit, rather than one. If you use their laundry service, be prepared for your clothes to return smelling of harsh chemicals. I'm unsure of the products they use, but the odor is extremely unpleasant. The new manager is EXTREMELY rude. In my experience at luxury locations around the world, I have never encountered a manager who would simply walk away in the middle of a conversation about an issue we were trying to resolve. The hotel says that it’s dog-friendly but it’s anything but that. We brought our miniature poodle after being assured over the phone it was a pet-friendly hotel only to find out upon arrival that small dogs are not allowed anywhere in the hotel and must remain in the room all day. The manager even threatened to evict our family of five if we didn’t comply with the rules. When we brought up the fact that we were given incorrect information at the time of booking, the manager actually said that “the past is the past and there is no point in talking about it”. The ironic this that while we faced threats and horrible treatment, we saw other people bring their dogs to the beach every single day. One of the dogs was the size of a German shepherd. In the end, we couldn’t wait to leave terminating our stay prematurely. We didn’t want to continue to give our money to someone who had no respect or customer service. We once loved this place, but it now feels ruined and poorly managed. Shock that will take a while to get over.

My stay at Hotel Alhambra was perfect in every way. The property is stunning, the food was exceptional, and the service was top-notch. The entire management and staff were warm and professional, but special mention goes to Monika at reception. She is an outstanding professional and a truly kind soul - her warm, confident, and attentive approach made me feel welcome and well taken care of from the very first moment. In addition, a special recommendation goes to the perfectly tailored experience offered to all guests every Saturday: hiking around the island with the hotel’s General Manager, Lovorka. It was a truly memorable experience. A heartfelt thank you to the whole team - I can’t wait to return.

An Exceptional Experience at Boutique Hotel Alhambra We had an absolutely wonderful stay at Boutique Hotel Alhambra. From the moment we arrived until our departure, every detail was carried out with the utmost care and attention. The entire team was exceptionally professional, warm, and attentive, making us feel truly welcomed and valued throughout our stay. The hotel itself is exquisite — elegant, tranquil, and immaculately maintained. Every small detail, from the room decor to the service at the restaurant, reflected a deep sense of thoughtfulness and dedication to excellence. We are sincerely grateful to the whole team for making our experience so memorable, and we would like to extend our special thanks to Monika, whose kindness and attention made our stay truly unforgettable. We wholeheartedly recommend Boutique Hotel Alhambra and cannot wait to return!

We just finished a seven-day stay at the Hotel Alhambra. As regular guests of the hotel, we can only say, everything was great, thank you for the care and attention of all the employees, and the MAN is of course - Bojan with all his professionalism, and care -see you next year..

We’ve been guests for several years and this is the best year yet! Staff, accommodations, food, ambiance - wonderful time all around. Vidimo se Al Hambra!

One of our favorite hotels, a hidden gem. So many wonderful people on the staff, too many to name.

A hidden gem nestled in the crystal-clear waters of Čikat Bay, Boutique Hotel Alhambra offers an exceptional five-star experience that masterfully combines historic elegance with modern luxury. While it comes with a luxury price tag, Hotel Alhambra offers an unforgettable experience that combines Croatian coastal beauty with world-class service and amenities. The May visit provides perfect weather for both outdoor activities and relaxation.

We stayed for the new years celebration at the hotel for two nights, room was a quite big with a small balcony and wide bed, big TV and well sized bathroom with bath and shower seperate. Nice nespresso with some excotic coffea in the room with free small Mini bar. Nice touch was welcome aperitiv and sweet/ liker for a good night sleep. The main Season for the hotel is the summer so they opened just for year end but all in function with nice warm indoor swiming pool abd small sauna which is ok as the hotel is not very big as well. Nice lobby with a very friendly staff to help out as needed. Great breakfast with mix of buffet and to order, tasty and just too much things to Eat.|Parking including filling up with electricity is available and free. New year dinner at their Michelin star resturant was perfect and the DJ and intimate small NY party was a nice change from the Xmas crowds. The area is great to walk just by the sea and the cikat bay and is very peaceful. Mali Lošinj is a 10 minute walk away was nice to see.