L B
Google
I pre-booked a reservation as we decided to bring my dad here for his birthday. Upon arriving, we were shown to our lanes and our server came by shortly after. After placing our orders for numerous pizzas, appetizers, and drinks things started to go downhill from here. We had to wait quite a while for our food (which wasn’t that big of a deal) assuming it came out hot. Most of the food wasn’t hot and our server didn’t check in on us for almost the entirety of our visit. This was odd since the place was never more than 30% occupied while we were there. Besides there terrible and overpriced food, our lane time was cut short due to a miscommunication so we had to leave early. I called back the next day to discuss the issues with management and spoke to Blake, who stated he was the general manager. From the beginning, Blake had a condescending attitude and seemed to be more concerned with arguing instead of trying to rectify the situation. As I stated, I was not looking for a complete refund, just a partial amount for what I was overcharged (lane fees) as well as the food, which we barely ate. Ultimately, there was no resolution and an event was ruined. I will never visit again and I recommend you spend your money elsewhere. It’s too bad as this place has potential, BUT they need better food, better service, and NEW management.