Bowlero Riverside

It was pretty cool it was my first time going there. Took my nieces to the arcade. We did a little bowling.I won a course. The customer service was great 👍

Came here with some coworkers and had a blast! We definitely enjoyed ourselves. We reserved our lane and everything went smoothly. We ordered the sampler appetizer and a pizza with a fish bowl and it was amazing! Will definitely come back again

We have 16 Monster Energy teams that play every Wednesday and we all enjoy our experience there. Employees are pleasant, food is great, and drinks are amazing!

Went here and paid for several games. And food and drinks .. great prices ... It was slow when we went . But .. inside was very clean and the workers was very polite and helpful when some of our orders was mess up and they fixed it ... With no problems ... Because someone had food allergies. So to be safe then sorry had to remake the food all over...

I took my students to a school field trip here. The staff is amazing! They were friendly, helpful, and most importantly patient with my middle schoolers. Their professionalism was key to a successful field trip with 100 students. Thank you Bowlero for the awesome experience!

It's revamped beautiful life the subtle mid century modern vibe. The mood is just right, love that they have a refreshments fountain instead of buying by the pitcher. The food was great solid pizza 🍕 and the offer bumper rails and the bowl assist stand. 10/10 would cone again

Our group had a great time here. Friendly staff and the facilities were well maintained. The pretzel sticks were to die for, lol.

Had a great time with friends, first time attending this place and gotta say it didn't let me down. Staff was friendly, didn't get food but the options looked delicious, overall nothing but great vibes from this place.

back again for the second time love this place. I met Asia the operations manager very nice young lady.

The wings are delicious at this bowling alley. The place is packed with fun. They have an arcade, a nice food menu and alot of lanes. The place is clean, and the staff helpful. We love going here. Pro-tip some weekend nights are really busy due to league night, so you may want to call ahead of time.

I am at bowlero riverside right now. My husband and I got here at 8:34pm tonight and checked in at that time to get a few practice games in. At the time that I am writing this, it is 9:25 and there are 14 lanes open from the league that they ran tonight. I have bowled league before and I honestly wouldn't care if people TEN LANES DOWN were bowling or not. But they refused to open the inactive lanes because the front desk person said that they can't sell any lanes "until the league is done". Also, keep in mind they have a wait-list AND an unlimited night. I'm not here for the unlimited, but honestly....come on. This is ridiculous. I will not be coming here anymore after my league is complete. I can take my practice and my money elsewhere. This is insane. **New edit: It is 9:33 and we JUST got a notification that our "lane is ready** BUTTTT LEAGUE BOWLERS ON 25/26 ARE STILL BOWLING SOOOOOO....what is it bowlero??? Are your rules changed for "certain circumstances" orrrr what? We'd all like to know...

Nice bowling alley. Love all the big screens playing everything from sports to random funny videos. The bowler seating area is a little tight though. Nice bar area. Plenty of parking. This place is strictly "open bowling" Friday night thru Sunday night...no leagues. But of course, the per game price isn't cheap. On a Friday night it was $11/game + tax! Regardless, we had fun!

Bought premium summer pass that come with $5 (10 credits) arcade card. The arcade is quite pricey so 10 credits is very little , the claw machine and most video game take 3-8 credits except on Wednesday arcades are half off. The arcade credit don't save ! So if you don't use it, it will expired the next day.

Reached out via email in regards to this specific incident and experience at this location changed. Manager was very hands on and served the drinks herself. Was checked on multiple times and provided great service. Thank you for reaching out and changing our families experience.

I came with my sister after purchasing a Groupon. The lanes and staff are great, just need a few more employees and the air conditioner cranked up.

The WORST experience EVER! We were there for a party, didn't even get through game 1 of 3 and the lights began to flicker then finally going dark. Security told us we had to leave. At $40 a person and not getring a refund is highway robbery! They were not accommodating at all. My family and I drove from Arizona to attend this and to be treated this way by a business is flat out WRONG!!!! AVOID at all cost and find another place to have a great time becuse this place is NOT about customer service.

The one thing I liked most about the bowling alley was the music! We had such a good time here on date night. Good food and drinks. Also decent pricing for bowling. Going to come back for sure. Also shoutout to the managers for helping us with the few questions we had.

my experience at Bowlero was fantastic. The manager Asia was very helpful. She was very sweet and nice. She went all out her way just to make sure my lanes were secure and to make sure I had fresh food and that it was hot. I really like her Thank you Asia

Thank you so much for your kind words. They mean a lot. We will definitely continue to come and celebrate and create memories here together, and continue to honor my sister.

First time at this location with family and friends, great experience, food was great, music and safe environment for our kids! Definitely coming back.

Beyond disappointed, our kids threw us a 50th birthday party at this location. People from out of state came, people with little babies came. It was done correctly on our part, it was scheduled and paid for as a party. Not to mentioned there was no host or direction, once we finally got everything set up the electricity was flickering and shutting our games off. The AC was not working it was extremely hot and the electricity went all the way out. As a courtesy they let us sing happy birthday and gave us sometime to gather everyone & everything out. Management told us that night that the party would be refunded as most us of didn't even get our 1 out of 3 games completed. Waiting over a week we touched basis and have been informed they can discount 10% back. Completely different information than what we were told that night. With multiple of us being members of the USBC, a formal complaint will be filed with them directly, beyond disappointed and your business ethics do not go unnoticed.

Izzy is the best in the world we love Izzy give her a raise she is so good at her job and so pretty and she got all of us to sign up for the summer pass and you should do it too

The managers are amazing! We had a party here for my sister and they were just so helpful and attentive. Atmosphere was awesome, good music and good food. Pizza, and drinks! Good place for any age party!

First time to this location and my family had a great time! Usually we go to the rancho location since it's closer to our house, but we were in the area so we decided to check it out and I'm glad we did! I will definitely be back to this one!

Great food and drinks, they play the best hit songs, the staff are always friendly, and they've been pretty clean. Love this place, and love coming here to bowl.

Great place to beat the heat or hang out with family and friends. My husband practices for his league at this location. V

We came here for my kids play date and everyone had the best time ever! We try to come here every three months

I had my son's 16th birthday party there and everything was great! Price was reasonable. Food was surprisingly good and the set up super cool! Not to mention Paul and Wyatt managers went above and beyond. One of the best customers service I've ever experienced. My son, family and guest were very happy. Would definitely recommend it.

This place was FANTASTIC and always will be. They have an arcade for children and they have TV's to watch while bowling. The people there are kind bowlero's theme is really good to me, it gives me a good vibe. I highly recommend you visit this place!

Manager Asia went above and beyond for me and our daughters birthday. I highly recommend celebrating here it was so fun and the staff was extremely helpful. Thank you Asia

Horrible experience. Manager and security definitely on a power trip here. Also some Karen was trying to cut in line and her excuse was she received the txt msg saying her lane was available which everyone else who was in line also had. Mind you my kids are with me all small children, the skinny dark cashier with a fro and glasses apologized to hispanic Karen for helping us first. We were literally first in line and the lady was standing on the side of the cashiers so not even close to the lines and there was multiple ppl behind me. Hispanic Karen tried to get into an altercation with us in front of our children and SHE gets the apology? Ridiculous establishment. I love spending money on my kids at places like this but eeww never ever going back. NOT a safe place for children STAY AWAY PARENTS . I rate this place zero stars negatives even ugh horrible experience. They lost a good lifelong customer with us tonight . Idk we're Hispanic Karen came from but they clearly are not from the states where ppl wait in line for their turns unless you're paying for a VIP experience

My CubScouts den recently had one of our activity meetings here. The staff was incredibly helpful and friendly, and the facilities were clean well kept. The management for the evening also went above and beyond by identifying our lanes with very nice, illuminated metal sign letters spelling "CubScouts". This is not the closest Bowlero to our Scout families, but it's definitely worth the additional travel for the service.

Always fun place to bowl. Unlimited bowling after 7 Sunday thru Thursday Friday and Saturday it's at 10pm

Upon walking in with a party of four we asked how much would it cost per game? The employee said 11 dollars per game and 5 dollars for shoes. He wanted to keep the card so again we wanted to clarify the price. We decided on two games. The service at the food truck was sooo slow. 30 min for 2 milk shakes. Then we were so surprised when the came to 120.00. Not to mention the 10 dollar milkshakes.. he told us "oh it's 11 PER PERSON plus 5 FOR SHOES. No other bowling alley charges like this. Never again

Had our son's birthday celebration here a few days ago (last minute idea ) - Alondra was more than accommodating, professional, and provided the absolute best service I have experienced at this bowlero ! Thanks again, Alondra ! Sincerely, Lane #1

Alondra was super helpful! 10/10. The pinnacle was super simple and fun, easy to win!

This place was fun for a Thursday! Definitely didn't think I would see this type of crowd on a weekday but man in man was it fun. Great music, well rounded crowd, wasn't ghetto at all and it was a vibe. The punch bowl will knock some sense into you or lack of I should say. The bartender there really was trying to make sure we felt the bowl lol. Besides that. Clean shoes , clean lanes, nice atmosphere, good music, friendly staff! Kuddos Bowlero!

If I could give 0 star I would terrible experience for our first time bowling. Trying to just give my daughter and her friend a good experience. We recently lost our daughter and her friend lost her Mom. So I thought it would be a good idea to give the girls a break. First we get there and they have Starbucks and are told they have to go outside to drink it but the lady started the time without us even knowing it. We had one extra girl which they refused to let me buy a game on our lane. So I bought a game on another lane on top of the 2 hours I paid for 2 people. The manager purposely put the lanes not next to each other. So the girls just had one girl bowl one and 2 girls bowl the 2nd person. They were approached and said they would shut the lane down even though I paid for 3 people. Paul the manager was so rude, did not want to refund the money or accommodate so they could all bowl together Now out over $56, and the girls didn't feel comfortable so we left with 1 hour 45 minutes left to bowl. Don't waste your money.

Friendly workers, quick service, cold beer and the lanes are keep clean and oiled well.

The cutest pizza display ever was set up for us as a surprise for my daughters birthday party, We had 4 lanes for 20 kids and they handled everything like the pros they are!! The Service was amazing Asia (the manager) deserves every bit of that promotion and more!! Loved it thank you for the best birthday she has had!! Also the pizza crew handling the pizza and drink refills was on it! no kid went hungry, he cleaned up after the cake was served and presents were opened.. really felt like family here!

We came here to celebrate my nephews 16th birthday. The manager and his staff were so friendly and professional. We all enjoyed our time here. The kids had fun! Place was clean and the customer service was exemplary. Keep up the great work! We will definitely be back.

Quoted 45 minute wait with their summer pass even though half lanes were empty and 8-10 empty lanes on other half. Total joke.

Staff is extremely slow and they have no interest working here. This is our 2nd time here and we were quoted over an hour wait, and after and hour forty five when we walked up to the front they finally told us our lane was ready this happened last time as well.

Absolutely the worst experience at a bowling establishment. We were quoted a 90 min wait time. We decided to wait there and order food. After 30 min we saw lanes started to open up. However, people were not being called to the open lanes. After seeing 12 lanes open for over 45 min we asked what was going on. They stated they were reserved within an hour and a half so they were not filling those lanes for that reason and we had 12 parties ahead of us. I explained we had to leave within an hour and they said to give them a min. After waiting for the original 90 min they told me I still had 11 parties ahead of us and they were not quoting wait times. In addition to this, when I went to order food at the food window a young lady asked me to please order at the bar. The bar was slammed and I was waiting for several people ahead of me. Meanwhile a line had formed at the food window where I originally was: when I asked why I was asked to move they said because the bar is faster. Everyone at the window put their order in before I did. Even though this establishment is updated and nice looking and convenient to where I was, I will surely travel further to a better place like Upland or Diamond bar next time.

We came in to ask for a gift card and the employee said he doesn't think they sell gift cards because he couldn't find it in their system to charge us. So we had to leave without one. So silly considering there's advertisement on their lane TVs for gift cards. A week later we came in with friends and our bowling balls got stuck in their machines and damaged the balls- one of which was brand new and drilled that same day at the Norco location. Management made it very clear that they were not going to do anything about the damage and said the damage was "old" and could not have happened that day. I would have been fine if they apologized for the damage and admitted they could not do anything about it, instead of being rude and putting the blame on us/gaslighting. The blatant lying, lack of accountability, and poor customer service is extremely unprofessional. We won't be returning. And if you care about your equipment, I'd recommend you don't either. Find another alley that respects its customers.

Plan my son birthday party here and staff was amazing . The manager Alondra was amazing she gave us exceptional service the place was full so many birthday party's and everyone person was helpful. Ray was our server he was very attentive and very helpful. But Alondra the manager she was on top of everything she performs her job so well . I recommend this place for any event .

Everything has gotten very pricey now, so I guess that prices here are justified. Overall the experience was very good. They had a decent arcade selection, some games to play while you wait like jenga and huge connect 4. The wait was 30 minutes longer than they said so that was a little bad. The worst thing would be the extra service charge that they charge you for the bar. It's a extra percentage that goes straight to the bar workers. You guys could just pay them better instead of charging your customers an extra fee and expect them to tip as well. Besides those the place was nice and clean and the lanes were nice, had games playing all across the lanes

Great place to Bowl at, lanes are oiled, awesome service gotta shout out the crew Asia, Alondra, Sarah, Paul, Chris. Always wanting to help out. They even help Improve my buddy ( CZR ) game from a 60 avg to 210!

Wyatt was the best! He definitely knows what customer service is. Had a great bowling experience and chocolate chip cookies were nice and soft and delicious.

Beware when it comes to using Groupon coupons here ! CANT use them after 6pm Friday , Saturday Sunday . Monday thru Thursday after 8pm ... Which it doesn't say anywhere in the coupon.!! The coupons says not valid for Saturday ! 9.99 per game . I give it two stars because the wings were actually good ! The arcade area is small but not pricey ! Ended up not bowling after all .

booked a birthday party for my son and it came out amazing. The manager Alondra was exceptional, she took care of everything and made sure we had everything we needed. the type of work she does as a manager is amazing, no matter how busy the place is she always finds the time to make sure her customers have everything they need and has great customer service. Our waiter Rey also did an amazing job, he was super helpful and made sure we didn't have to worry about anything. you both rock and shout out to the rest of the crew because everyone was very nice. Recommend everyone to come to here to book parties and even just bowling.

Amazing service. Ray and the manager Alondra were just excellent. They went above and beyond for my brothers birthday party. Everything we wanted we got and they went above and beyond to make sure we had a great time. They were super quick and this is the first time i can actually sit down and relax without worrying about stuff because they took care of everything. Definitely would recommend to book your parties here and Im for sure coming back. Great job guys, yall are amazing.

Monday Mayhem is always worth it here. It's so much fun and always so clean. I'm very happy with my experience every time I come also the parmesan fries are sooo good.

Great spot to go bowling. Getting pretty expensive now, but it's still a fun time. Could be cleaner.

Nice place but they expect a tip at the counter when we're just paying them to play ? Unreal

Went in on a Friday afternoon hoping to play arcade games with leftover credits purchased 2 weeks ago. Card had 25 leftover credits but wasn't swiping at any machines. Spoke to manager who told us she couldn't help us since the card was purchased at another bowlero location. Asked if she could contact the other location or someone else to solve the issue and she handed the card back to us without a solution. It didn't seem like she cared or wanted to help. Since this location doesn't offer prizes or tickets, it would have been nice to be offered 25 tokens of play since our card was having issues but no such thing was offered. 2 stars for the corn hole and beer pong and giant Jenga that atleast gave us something to do while we were there.

We had a blast at this place. The customer service was on point. The staff was super attentive and friendly. The lanes are beautiful. They have screens with sports. Good selection of music. We came with our boys but can't wait to come back with friends. Their food and drinks were yummy.