Bowlero Williamsburg

We came to Virginia to go to bush gardens for the weekend and that Friday it was raining so we had to find something to do so we decided to check this place out. The price was awesome and we had a really good time. If we are back in the area again will definitely check this place out.

Half the arcade games were broken and no attempts were made to resolve the issue or credit money back see pictures...don't waste your money! Bowling was okay thought the ball got stuck multiple times and they had to enter our names because the lane we were put in, the button didn't work (and they admitted it when we called them over for help)...bowling for 5 was 45 something, shoe rental 39 and games 30. I get that bowling is expensive, bit when you are paying that much everythong should work and shoes rental should cost almost as much as it doe to bowl. Next time we will go to AMF.

Extremely expensive - - you pay $7 per pair of shoes plus $6 per person, per game. And the machine gets stuck sometimes so they have to manually reset it. Otherwise, it's a nice atmosphere with guys seating and big balls plus an arcade and fits delivered to your table.

We had a fun time here. The staff was very helpful and friendly however, the pricing is a bit misleading. $8.49 per game seems reasonable until they charge you $8.49 per person per game. 3 people bowling 2 games and we ended up paying $72.00 which included shoes. Probably have to find a different bowling alley if they continue to charge these rates.

When I first walked in, I was assaulted by the smell of what can only be described as public restroom mixed with cigarette smoke. My boyfriend was visiting from out of town and we thought this would be a nice fun family activity. We were wrong. For a $100 reservation for 5 people, I expect at least a smile when we walk up to the front desk. When we arrived, they tried to squeeze us between two chaotic lanes filled with screaming children, and the table they gave us was bizarrely far from our lane—with people on either side completely blocking our view. To make matters worse, the staff at the front desk treated us like we were inconveniencing them, which was especially frustrating because my dad had a boot on from a minor surgery and needed to be closer to the lane. When we asked to move, we were told no because “a league was coming”. There was zero accessibility consideration. I have worked in customer service a lot, and I know things can get hectic. But the bowling alley was not busy, and it would’ve been nice to be cared about as a customer. When we decided to ask for a refund, we were also turned down. Although the manager was WAY nicer and way more accommodating than the girl at the front desk, we were told that the Bowlero website where we made our reservation was not affiliated with the bowling alley, so we couldn’t get a refund. She did help remedy the situation, and she gave us some free 2 hours of bowling passes.

I had an okay experience at this bowling alley overall. The bowling itself was very fun and pleasant. The bowling alley was fairly empty and I was able to get a lane right away. The staff was able to provide all that was necessary and everything worked well. The main issue for me was that the staff at the restaurant area couldn’t answer basic questions about allergies. They couldn’t even say what oil they grilled in. I’ve been to countless eateries, but I’ve never seen staff unable to answer the most basic questions. This is something that must be addressed because I know I’m not the only one with a nut allergy. Other than that, it was a very good bowling experience and I would recommend going here if you don’t any dietary restrictions.

My grandkids and I had a great time at the Williamsburg location. We were able to get a free game and rentals for the kids because of the Kidfest special.. even reduced rates on rentals for me and discounts on food items! All the ladies at the counter were especially friendly, patient and very helpful. Wendy (rocked our pizza!) and Ashley were the most awesome!! …they made the whole experience even more enjoyable because they were genuinely interested in making sure we had fun. We look forward to our next visit!

Just bowled for 3 hours with my husband, daughter in law, and two grandsons (ages 6 and 3). We had a fantastic time. The $10 unlimited bowling deal was the best!!!! To top it off all of the staff were friendly, patient with the increase in opening number of bowlers (it was a ton), and all of the food we ate was on point. Well done Bowlero Williamsburg, keep those deals coming and we’ll return. Thank you.

They forgot about my breadsticks and I never got them. By the time we reminded them we had about 45 minutes left. When we checked again 20 minutes later they showed no sign of starting them. We had to cancel the order and I left with NO breadsticks. It is the only food we ordered! The bowling was fine.

This review is mostly for their manager Amanda. She assisted me in choosing the best gift cards for the purpose of my gift. I was confused by the options and she took the time to explain the benefits of each. Thanks so much, I know the family will enjoy coming here to bowl.​

Used Bowlero for a group outing. The preparation ahead of time was great. They were very responsive and on top of getting the event order exactly what we were looking for. Estrella was great to work with in preparing the event. The event itself went over fine the only glaring issue is that this bowling alley is severely understaffed. There were maybe 5-8 concurring events going on at once by my estimate with only 4 total staff members working. The biggest issue with this was food as they simply did not have the man power to keep up with demand. This spot could be really great but until they hire more staff it will be held back.

Someone hit my car in the parking lot. That was wild games were fun. Teenage mutant ninja turtles was the best. Saddened by the latter heavily reflected my views. Parking lot is terrible

It didn't work at all, we bought three games, we barely could play three. Lane thirty three was so didn't work at all.

Called for 4 hours .. no answer no response. Show up .. all lanes full all day . No notice for that on the website , or social Media or their phone message .

If I could give it ZERO stars I definitely would. Upon arriving we were told we would pay $25 for the unlimited play but did not inform us that the unlimited play started at a specific time (8pm) and we arrived at 6:30pm. So being that the person at the desk did not inform us of the time, we were told that we had to pay full price after finishing our games. We brought it up to the people at the desk and they gave us nothing but attitudes and lied about being there when we first walked in. Absolutely NOBODY mentioned the time the unlimited play started so it was completely unfair for them to continuously argue with me about what was not said and not offer any compensation. I will not be returning. I will not recommend anybody to come here. Terrible service. Please hire new hosts or just consider closing it down completely. The place was empty and it should not have taken so long to receive our food as well. My time spent here was not pleasant.

Please do not go here. it was incredibly expensive for a mid bowling experience. $118 for 3 players playing 3 games. absolutely outrageous. they also were not clear about the pricing beforehand. there is no reason bowling should be this expensive. literally go anywhere else

We had outdoor plans and the rain came :( checked out several options before choosing bowling. It was so much fun! Great music, garlic parm. fries were so good. We didn't play the arcade this time but it looks fun.

I came in town to hang out with some friends and we wound up going to the bowling alley on Friday night. I haven't bowled in years and it was a great time. We did the unlimited bowling and we ordered the pizza and beer special. All the service was great and the food and beers were delicious. Will definitely come back the next time I'm in town.

Went here to celebrate my daughter's birthday without committing to a birthday package. The bowling place itself is nice. Lots of lanes and a decent snack bar. One of the things I love most is that they have a great military discount! There's music playing throughout and I could see why birthday parties or other celebrations would choose this location, as the staff has been pretty helpful when necessary. The thing I would note is that the shoe rental is a little pricey and the quality of the food is pretty average. Overall, when visiting Williamsburg we would certainly come back. It's a place for just a good time.

Probably racist! The board glitched so my husband went up to the front desk and ask for help. I was ordering food and noticed that he was waiting quite a while and then I saw him walk back up to the front desk to ask again. They basically just made him wait. They didn't even give a reason as to why they didn't reset the board. Subtle racism against Asians. Come, Lord Jesus come!!. We're not going to let anyone rob our joy so my husband did not even waste our time telling me until later. We still enjoyed our time as a family and had so much fun! I even had strikes!

Parents - this is a great spot! From the minute we walked in the door (late!), it was clear that making this a great visit for our family was a top priority of the manager and staff. From helping us find the right bowling equipment for our toddler, to adding someone to our group last minute, to the food service - everyone was super responsive and accommodating. We had almost given up on this place from our original visit, but it is clear that a great manager (Nisha - asked the team for her name!) makes all the difference. It may have limited games and be an older facility, but - it's a bowling alley! It had everything we needed for a family night out (including kids fav arcade racing game). PS Never leave yelp reviews but was so genuinely impressed by everyone working here.

Had an amazing time with my friends and family. The management and staff were fantastic! My first time at this location and definitely won't be the last!

First let me say that the Manager Wendy and some of the staff are the nicest kindest most helpful and professional people you could ever want to meet. This review is about the people that work at the front desk when Wendy is working her self to death, cooking, preparing and serving food for all the guests and the person at the front desk could care less if you live or die. Go to the front desk and see how long it takes to get this lazy, good for nothing person to come out and help you. They never smile, no hello or welcome to Bowerlo, in fact, she goes out of her way to make you feel like a criminal. Some of the front desk people will not even look up at you. Here's a tip, if you are a miserable, lazy mean, rude person and don't want your job then give it to someone who does. You are not doing anyone a favor by letting them bowl at your location. When the new bowing place opens you will see how many unhappy people you have because this location will be a ghost town soon. In closing, no one looks forward to coming into your place of business and being ignored, treated poorly and frowned at....No one.

Great family fun on a rainy day. Even being crowded our group of 6 adults 2 kids and 2 infants had a great time. Staff was friendly and helpful. Arcade is very small

The website over advertised the food . It was a basic bowling alley... pretty typical with sub par bar food.

It was horrible. We were at a party there and the food was not cooked, came out so late the kids were starving, no napkins or spoons for the condiments. Staff were arguing in the kitchen and everyone could hear it. Service was bad !