Sabas Osorio G.
Google
Before I begin, I want to clarify that I had been walking all along Woodward Avenue, going into different restaurants, and they were all full, and I ended up here for that reason, simply looking for a place to have dinner.
Upon entering, you see a sign that says 18% mandatory tip, because now the business model of restaurants in this country is that we, the customers, are the ones who have to pay the waiters' salaries.
We sat down, and the service was terrible, probably because it was packed. The place is small and uncomfortable and looks like any cheap bar or restaurant; in fact, it feels like a makeshift place.
Mediocre menu, nothing special. Just basic dishes that you can get anywhere else for $12, with the difference that here you'll pay $20 or more.
The waitress refused to serve one of my companions the children's meal because she wasn't a child. Which is a bit ridiculous; she just wanted to eat less, so she would pay less for less food. Even so, it turned into a whole drama. The waitress was trying her best to do her job without causing any trouble, but the greedy policies of whoever manages this place made everything more difficult. (I hope the girl finds another job; at least that's what I wish for her.)
My meal was just okay, but they still tried to charge me an extra dollar for a dish that had a different price on the menu. They adjusted it when we complained. Nobody gives me my money away for free, and these are just tactics to rip off customers without them realizing it.
From the moment I walked in and saw the sign for the mandatory 18% tip, I could already predict how the experience would be. It's clear this place is managed by someone who has no idea about good customer service or running a business. Just someone desperate to make money.