Ms B P.
Yelp
Be warned...especially parents, watch out - upon entering, you'll likely be greeted with explicit, vulgar, and extremely disturbing music (lyrics) playing in the store.
I am a long-time customer of Breakaway and up until this past year I've had good shopping experiences but my last few visits were very disappointing. During my most recent visits the guy working the counter subjected customers to the most vulgar, offensive and disturbing lyrics that I've ever heard. I had hoped that the 1st two times I encountered this that it was a just an occasional poor choice made by a new employee; clearly now this is not the case.
When this happened yesterday evening, I thought that the clerk would at least change the music when he saw me (a woman) enter to shop - nope, not only did he not change it but he even turned it over to play the other equally offensive side! After all the other shoppers left, I approached the counter to make my purchase and I told the guy "Given the thousands of music albums you have to chose from, I'm baffled as to why you would play one that's so vulgar" - the guy just looks at me and snaps off "I happen to like it!". Shocked by his response, I then stated "So your customer's feelings don't matter?" - his reply "You're entitled to your opinion"...oh, ok great so the message I got was: Too bad lady, so somewhere else.
Then, a moment later my husband (who is equally unhappy about the music playing in the store) approached the counter next to me and then this same jerk told me, in a completely different tone, "If you ever have an issue with the music playing in the store, all you have to do is tell us at the counter and we'll try to accommodate you"...really?? I told him I did just that a second ago and his attitude and response was too bad, I like it.
Common sense should dictate that if you don't want me to speak to you using the terms Mother F***er, B*tch, a$$, P*ss*, or the N-word - DON"T PLAY IT IN YOUR STORE.
I called the store this morning and spoke to "one of the owners", Josh and he told me that "they all grew up with that type of music" but typically try to change it if a woman or child walks in. However, now they may consider changing their policy to not playing in the store at all. For the sake of their unsuspecting customers, I hope they eliminate it completely.