Boutique Chestnut Hill

The food was amazing!! Everything was seasoned to perfection. Nothing was left on my plate. The atmosphere is classy and it was clean. Joseph was our waiter and he was great. The young man who collected our plates and provided our drinks was extremely sweet & polite! Keep up the great job kid!

I really wanted to like this place, but unfortunately, the experience was disappointing. The presentation of the food was great, but the taste didn’t match—it was overwhelmingly salty. It felt like the chef got carried away with the salt shaker. To make matters worse, our server waited until after bringing the check to mention that the card machine was down. Only after realizing I’d need to leave and get cash did he finally offer Apple Pay. That should’ve been communicated upfront. This was my first and definitely my last visit. A nice-looking plate doesn’t make up for poor flavor and a lack of transparency. Hopefully, the chef eases up on the salt and the service improves.

Chile listen, let me start by saying the food is being made in the basement and from the looks of what I can see, it wasn’t clean. I almost took a picture but wanted to cut them some slack but I should have ran then. They were coming up the steps with food, dishes, and I guess they take our orders down then go hand it to a cook downstairs. The drinks are not on the menu and they charge $7 for a large as if there are other options to choose from. Me and a friend had some questions about being over charged on our bill for items we didn’t even order and the waiter was being dismissive and had an attitude trying to explain that “ They don’t have the prices of the drinks on the menu because the prices changed. As customers that’s not our fault and it’s not up to us to guess what we’re paying for. The food is below mid, you can save yourself a trip and cook at home. The salmon cake was made in old grease, the fish was a 4/10, the grits were a 6/10 and the service was a 4/10. I will not be returning to this establishment, I don’t care if someone else is picking up the tab. It’s never about the money when I go out. Prices is not an issue, it’s the principle and I work hard for my money so I deserve what I pay for and this was not it. UPDATE THE MENU! And GET BETTER STAFF!

Food was decent, however the menu doesn’t included drinks, bottled juice is overpriced. french toast was served on hoagie bread … service was also just okay

Such a pleasant surprise going here. The space was beautiful, and I loved the black and white decor. The staff was friendly and attentive. I loved that there was a whole vegan menu for brunch. I wasn't sure what to pick. I went with the vegan just eggs, potatoes, and vegan sausage. It was delicious. I ordered hot tea also and they had a good amount to choose from. I would definitely go back.

This place was small, nice, and intimate. The food was great, and you got a nice plate of food. The people who work there are nice and very helpful.

great food and service! oatmeal pancakes were fantastic

Boutique in Chestnut Hill is a great spot for breakfast! The area itself is always a win with so many good food options, and I love that this restaurant is Black-owned. We visited during the week and were seated right away—no wait. The service was friendly and fast. My sister was a little disappointed that they were out of wings for the chicken and waffles, but despite that, we really enjoyed our meal. Definitely worth a visit!

Found this spot while searching for fish and grits near my dentist office. Decided to give it a try. I ordered the fish and grits with scrambled eggs as well as an order of chicken and waffles. I was hungry. lol I was hoping to sit in and eat but it's a take out establishment. After getting my food I tried a piece of fish before driving home and it did not disappoint. It was hot crispy and seasoned to perfection. They didn't have any utensils so I had to wait until I got home to eat the rest. The grits could've been cooked longer and were just meh. Same for the eggs. They don't season them for you. I ate the chicken and waffles later in the day. They both heated up well in my toaster oven. Two waffles and three wings. The wings were seasoned well and the waffle was flavorful. I would highly recommend this establishment. Would most definitely go back.

In general the cafe is clean, staff is pleasant and truly courteous. It is small inside but the atmosphere makes up for it. The food is generally delicious. On this visit I had the Chicken and Waffles with a side of grits. You never smell the food being prepared which is a good sign. With the kitchen downstairs no smells of grease or anything else wafts upstairs. I was pleased with the waffle as it tasted great and I don't eat syrup so the fact that it tasted delicious without anything on it says a lot. The chicken wings were crispy freshly cooked and would have tasted great if not for the hint of grease. Seems like someone dropped it into the fish grease instead of the chicken grease. That is the only fault I found. Other than that I enjoy eating there. The omelets the fish everything is always cooked fresh and great. Kudus to the staff for answering questions with patience.

Save your time and go somewhere else! From walking through the door and waiting to be greeted while the staff sat up front, to finally being seated and waiting 20 mins to have drink and food orders taken, to waiting an HOUR and still NO FOOD ... we left (party of 6). Tried reaching out to management, no response. Unacceptable service!!!

This place makes me think of Atlanta, I can't explain it. You can tell everyone here works hard, they're pleasant, the food is casual but good. I'm glad I went.

Very short staffed!! Picking up order came in was standing in lobby over 15mins nobody who worked there was visible. When I did see a man I asked him about my order he never answer my question he "Said I will meet you at front!! Customer services very bad here.

Try something new. Service and the food was excellent. Nice quaint and cozy spot. So my brother said you're supposed to have fish and grits and potatoes. They fried that fish okay. Seasoned and crisp. Grits were warm, eggs soft and potatoes tasty. The cornbread was made in a waffle iron. Cool idea, but I probably should've asked for some butter. Overall, everything was really delightful. I would for sure go again.

My mom got the oatmeal pancakes, worst thing I've ever tasted. Couldn't finish my banana foster French toast. Took about 40 minutes for the food to come out and they had us pay with some strange device instead of just taking the card to the back. The decor was nice but couldn't save the meal. I am definitely not coming back.

Ordered the steak and eggs. Came out at a decent time despite it being a busy weekend lunch rush. Eggs were cooked well and the food warm when I ate it. The steak was a little chewier than I would have liked, but still overall yummy. The staff were kind and friendly and helped me and the other customers again. The ambiance was warm and welcoming. Nicely lit an the tables were clean. Would recommend coming back again.

This restaurant was a surprise. Straight out of the "foods near me" and I ended up being extremely happy! So was my partner with whom I had lunch... definitely a great place to feed yourself.

Fabulous! My food was so flavorful and well seasoned. The service was excellent stop by grab some good eats and share some great conversations.

I walked in there for the first time a few weeks back and fell in love with the clean place with the best Salmon croquettes and grits! I mean i wanted a second order but it was time to go to church. Amen.

2 hour wait time, unprofessional there should be no excuse over 2 hour wait for food I had a customer cancel they order because this place slowness

Oh my goodness was this place good! Seriously, best homestyle potatoes that I have ever had! I was so happy that they had turkey bacon. They definitely feed you here! You get a lot of food for reasonable prices. We had a wonderful waiter, he checked on us just enough. If I lived closer, I would come in all the time. PLEASE open a location in South Philadephia! I think you would do wonderful there!

Lovely atmosphere, great staff. The food was as expected, no complaints. If I am in the area, I may stop by again. I had eggs, turkey sausage and grits with coffee. I can't say enough about the importance of kind and well appointed staff and atmosphere. It felt like home.

The service here was horrible. We had a reservation and still ended up seating ourselves because no one was coming to seat us. It took forever to get water and even longer to get refills. Never got refills on the coffee. It took a long time to order and even longer for the food. My granddaughter asked for bananas for her waffles and they forgot them. She was 3/4 finished before they finally brought them out. When we received our check, the tip was included and we were a party of 5. We should have been given the option for the tip we chose to leave. We always tip well when we have great service. Also the personalities of the young ladies serving us was horrible. No personality at all. They didn't even speak to us. While we were there there was another table that walked out because they had waited so long just to order. The food was ok, although one of our meals had egg shells in the scrambled eggs. We do not recommend this place and will not be returning.

Parking: Street. Metered Atmosphere: relaxed. We had to wait about 20minutes. This location is very small. We stood out in the vestibule because people where almost shoulder to shoulder. Service: The host was pleasant. Aiyana was our server and she wasn't the best. She wasn't organized and was all over the place. We had to ask for place setting and items several times. She never came back to check on us or to refill our drinks. Food: I ordered the stuffed french toast with strawberries. It was too sweet for me. I think it was the cream cheese filling. I had the turkey sausage which was two very thin patties and they were overcooked so they were hard. My Sister got the waffles and they weren't good. She ordered the fried fish and that was pretty good. Sorry I didn't take a pic. We are it so fast! We enjoyed that and left the rest of our food. It was like we hadn't ate. We saw other people meals and they looked good. We weren't satisfied with our choices but we will come back for another try.

This is actually a star minus........ I am a Black Woman, and apparently the saying, "you can take the black people out of the ghetto, but you can't always take the ghetto out of the black people ", is true for the Breakfast Boutique. I planned to take my beautiful 76 year old mother here for a mother, daughter, mother's day brunch. We just happened to be in Chestnut Hill today for a brief errand, and it appeared the Breakfast Boutique was open. I was excited, so I lead my mother to the entrance, and she smiled saying that this was a restaurant featured on her favorite am show, FOX Good Day. As we entered the restaurant, my only intention was to briefly ask if I could make a reservation for Mother's Day. We were abruptly stopped by a dark skinned man, that may have been one of the owners, or staff. He gestured with his hands, in a way to advise they were not open. I and my mother overlooked his obvious rudeness. I proceeded to ask if a reservation could be made for Mother's Day. He gave us both a smirk, and answered in a cynical tone, saying they don't take reservations, the restaurant opens at 8:00 am. I tried asking if I could come and add my name to a wait list. Again, he used that dismissive tone and body language, almost leading us back out the door, as if we were annoying him. My mother continued to use grace with him, despite his rudeness, and told him that she watched a story on FOX Good Day, and asked if he was aware if the co-anchor Mike was as nice in person. He responded dryly, and said sarcastically, "I don't know". When we exited the restaurant, my mother stated that she NEVER wants to go there for any meal. I have been to this location, a few years ago, with a companion, and our entire meal was comped, because of the incredibly poor service. I thought I would give the Breakfast Boutique a do-over, and patronize their establishment again. I see now, they only shine for the cameras, not for potential new guest.

Will never be back here. Ordered for pick up, said it was ready at 12:15. At 1pm, it still wasn't ready and no one cared that I have a job to get back to. It would've been great if they let us know BEFORE we ordered that it would take longer.

I had a pleasant time at Breakfast Boutique. The servers and staff are very nice and kind. The food was beautifully plated. No complaints about the food. Only thing is , I am surprised about how flavorless the fried chicken wings are & I wasn't a fan of the home fries (that's the only reason it didn't give 5 stars) but the fried shrimp was delicious, waffles, pancakes, and French toast were good. The strawberries they have are super fresh. I usually don't eat stuff that is placed to make a plate look nice and it was a great decision; it was sweet and fresh. I would definitely go back to try more dishes.

This is one of my favorite spots! The food is ALWAYS popping!!!! I used to love when it was less popular because now there's always a line.... but it is 100% worth the wait. Think I've almost tried the full menu here & haven't been disappointed yet. Salute to the chef!

Food was excellent! I had fish and grits and hubby had fish and chips with a side of homemade vegetable soup. Cornbread was the best! The fish was so delicious. Eggs tasted like fresh eggs from a farm. We will definitely return.

A fantastic addition to Chestnut Hill! We wanted to try even though some reviews were somewhat concerning. It seems since those reviews were written, management made some significant changes. First, the food is tasty and portions are large. In our party we had some basic eggs and bacon, home fries, etc. Then also a salmon cake, hominy grits, and jerk chicken and waffles. All were delicious. If any suggestion, a little lighter on the salt in the jerk seasoning. Other than that, we were very pleased with all the flavors. Regarding service, we got in, got coffee quick, placed an order, and had a short wait until our food arrived. The place was packed, people waiting inside, and even out on the sidewalk. If you want a quick breakfast sandwich, maybe head elsewhere. If you have a couple minutes to wait for great food - you'll appreciate this place.

UPDATE: we gave this restaurant 5 stars shortly after it opened four years ago. Sadly, have to revise it to 1 (should be zero). We were seated fairly quickly which surprised us, but it then took some time to get service. Hard to understand as there were two waitresses and one waiter and only about 5 tables. Our waiter, who was nice enough, apologized and brought out drinks but then that was it for another half an hour. About 15 minutes in, I asked another waitress if I could have more coffee. She said yes, looking put upon, but then never brought it. We asked two more times about our breakfast and were told it was coming up. Also, unsanitary conditions: air blower in the bathroom didn't work and there were no paper towels. In the wake of a pandemic, this is not acceptable. After an HOUR - and after the table across from us who ordered at least 15 minutes after us got their food - we decided to leave, something we've literally NEVER done in our lives! (Went to Cake, a reliable favorite - will review them next). I told the waitress that I had given Breakfast Boutique a glowing review years before and that I never experienced anything like this before. VERY disappointing experience.

I ordered the fish & Grits. My fish was fried to perfection but could use a little more seasoning, my grits were creamy & smooth. The food was served hot and the service was pleasant and helpful. Will definitely be back.

I was really looking forward to trying this place and was truly disappointed once we got there. The service was horrible and I could have made better food at home. The words of my husband. They shredded cheddar cheese and American were the only options whereas even the local diners have feta cheese. I know I am being picky but the devil is in the details, options and creativity. The shrimp and grits were greasy, and the scramble eggs were overcooked. Very disappointing

Arrived around noon during the week. The restaurant is small but comfortable. Most of the tables were occupied and I had to wait for a single table. The larger tables are held for larger groups. Service was slow but the hostess does offer drinks ahead of your waiter. I ordered a lunch entree, the steak fajitas. The steak was chewy not a high quality meat. Other dishes being served looked good. I should have ordered a breakfast item. The staff was friendly. I will try again

As someone that is always rooting for black businesses, it hurts my heart to write this. I and my wife were looking forward to this as a pre Mother's Day celebration. It was recommended by various people at our church. The service was horrible. I had to send grits back twice and returned once my meal was done. The person cleaning our table was rude. There was only one other couple in the establishment but we were treated as if there was a standing room only. No attention to detail. The waitress presented the check and instead of apologizing for the mishap and late food asked would the tip be 20 or 30%. It was insulting. There is good potential here but really poor delivery. If you want to support black businesses take your money and time elsewhere.

Love the people and the food, but the service... "meh." We were the first ones in the door when they opened at 8 (Breakfast places should open earlier than 8, but that's another story.) We didn't get our food until 8:50... so much for a quick working breakfast. We were told at one point the chef wanted/needed to change the oil in something... do that before you open! I hope they take this as constructive criticism; I want to see them succeed.

Customer service is everything. This was the absolutely worst service I've ever received in my life. Waited over 2 hrs for a pickup order and watched them serve multiple guest who were eating in restaurant before they gave me my food. 1 hr in they tell me it's still being made. I ordered 2 platters... I'm now writing this while still waiting listening to the argue in the basement. Did I mention they cook the food downstairs and bring it up? Didn't bother me until now but it's a fact. They've been screaming for 20 minutes .. and of course when I do get my food it's missing bacon, eggs and my two ice teas. The basics!! I love me some black businesses but will not be supporting this one ever again. Solutions: prepare for holidays , keep the attitude to yourself, and be honest. 25 minutes has never translated to 2 hrs. Be honest and let guest make their own choice to wait or not ahead of time. It's great you have this much business on Mother's Day but you gotta keep up I do appreciate the girl who took my order she remained polite despite the argument downstairs Food was good. Cold. But good

The good reviews have to be a joke. I visited the breakfast boutique 11/11/23. Upside- it was small but very homey and cute. Downside- everything after walking in. Upon entering no one greeted us, asked how many are in our party, or have a wait time. my party and I just stood around about 20min until we were recognized and asked how many were in the party (although we were the only ones waiting at the time). once finally seated, we eventually ordered waters for the table, drinks and food. We were given drinks, no water, no spoon or sugar for the tea. Our waitress did not come back. Yea is now cold, unsugared, and the drinks are gone- no waitress/ no food. We asked For the check for the drinks as the day is being wasted now... manager came out just stating his name and title- that's it. When telling him that we're unsatisfied and have waited too long. He walked away Sending the waitress back to comp our drinks. We arrived about 10:45am we left ( never being served) about 1pm. I am black and love to pour into our local black businesses but given the service... or lack or service we will never return to any breakfast boutique. literally a waste of time. Visit only if you have a day to spare

Great restaurant, friendly with good service. Breakfast was leisurely and fun. Will definitely go again.

Sooooo good. Great staff with friendly attitudes and lots of heart. Food was A-1. I had the whiting and grits. Portion was huge, fish was deliciously coated with a perfect cornmeal crust. Grits were good and had choice of cheeses. Cornbread was soooo good with a nice crust on it. Pancakes were obviously homemade and amazing. Coffee was hot and tasty. Did I mention out waiter Brian was so much fun? We'll go back.

As someone who cares deeply about supporting Black businesses I will no longer be supporting Breakfast Boutique. The business operations - answering phones, accuracy in orders, ability to work with Uber eats or doordash delivery service all means you may NEVER receive your food. MULTIPLE TIMES - I have ordered using doordash or Uber eats and the food wasn't accurate or EVER DELIVERED. They can't keep up with the orders and don't know how to run the business. The food is not amazing enough to wait three hours for a delivery. No longer accepting this poor service.

I would not recommend Breakfast Boutique. My partner and I placed a small takeout order (breakfast sandwich and chicken wrap) and were told that it would be 30 minutes to pick up. Once we arrived, we were told it would be 15 more minutes. No big deal. 15 minutes came and went. An entire hour later, our food was ready. The staff were friendly and apologetic. Once we got finally home with our food, it turned out that the breakfast sandwich had the wrong meat and was on the wrong bread (that aside, it wasn't bad). I took a bite of the chicken wrap, though, and bit into a completely raw, pink piece of chicken. After having to wait around for so long, I'd expect my order to be right. If that's too much to ask, then if they could at least cook the food, that would be cool. I'd skip this place if I were you!

I went here with my Cuzns, we're a group of six & everything was great. We'd had reservations & were promptly seated by the lovely Ms. Angel. We ordered a few different options which allowed us to taste different things. I must say that everything tasted delicious. The sweet potato hash was phenomenal. The fish (whiting) was fried perfectly, not too salty or over seasoned. The garlic wings were slamming. The shrimp & grits were as pleasing to the tongue as they were to the eyes. The order of French toast was HUGE. The whole table prob could've shared one order. But they too were tasty & filling. I would definitely recommend this spot & I can't wait to go back for more. Oh, and out waitress Talia was the bomb!!!

I was finally able to stop in and visit the new attraction on the hill. The food was great. The three of us all had pancakes and they were great. I included a picture of mine, the cinnamon pancakes w/ buttercream and vanilla sauce. Amazing! I am a bacon snob and they nailed it (also in the pic). I enjoyed the atmosphere and felt that, while small it did not feel as though we were on top of the other tables. The only reason I did not give Breakfast Boutique five stars whas (like over reviews) the service was slow. Our waitress was nice but not nearly as available for questions (or to remind them that my friend did not get her side of fruit) as we would have like, given that it was a late Tuesday morning and it was not crazy busy. The person who took our drink orders seemed out of his element and we all wondered if we would even get the right drinks. We did! I am a local and will definitely be back. I am looking forward to trying other things on the menu, because if today was any indication the other dishes will be great!

A nice and quaint place in Chestnut Hill. Service was great and servers were attentive. Do not be alarmed if you see people waiting. They move fast and the food is still great. There was a great addition to Chestnut

My husband and I ate at BB on 11/12/22; we had about a 25- minute wait to be seated and about another 40 minutes before food was served. I appreciate that the food is prepared as ordered, and it is good, however there seemed to be inefficient management and/or lack of staffing. Once your order is taken I think it would be customer focused to say it will be about "x" number of minutes before food is ready because each order is custom. I witnessed about 8 customers leave due to excessive wait time without proper communication from the staff. All in all food was good! I would return.

Ok - after you get past the looonnng wait time - you will be so happy you decided to wait! The servers are super friendly, the coffee refills are free, and the food is to die for! It took a little while for the food to come out, but oh man it looked and smelled amazing the moment it hit the table. We ordered jerk chicken wings - full of seasoning, heat and so much flavor. The shrimp and grits come with cheese and oh man, it melts in your mouth! Lots of butter in the grits but it just kicks the silkiness and smoothness up a notch. For the grand finale we shared stuffed French toast with a sweet cream cheese filling and strawberry compote. Believe me - I would order this whole meal over again and not be tired of it! Breakfast is served all day and lunch is served at 11. Parking is limited in this area but the location is wonderful. There are so many cute shops and stores you will have plenty of things to do while you wait. Dont let the parking or wait time intimidate you - def try it out! You will be back for more!

As once regular customers to the Breakfast Boutique- Carpenter Street location, we decided to give the eatery another opportunity to get it right. We walked into the warmed restaurant and had a seat in the waiting area...we sat for over 20 minutes waiting for acknowledgement of being there - plenty of tables available, by the way. The hostess finally came over and informed us she would be right back to seat us...great, or so we thought. We waited 30 minutes to get seated and that was after I went to the kitchen to get her. There were approximately 14 people in the restaurant and not one was happy with the service - one customer waited approximately 40 minutes just to get her bill and two who were seated left the premises, another customer got coffee and toast served AFTER the completion of the meal. The food, usually above the everyday standard, was barely warm and we had to wait 10 minutes to get silverware. And trust me, we didn't get napkins either. Oops, almost forgot, the heat was turned off or down at some point. Naturally, most of us put our coats back on. Two hours and 40 minutes in the eatery only to be served an unappetizing meals that took less than 15 minutes NOT to eat all of it. Oh well, we did enjoy Boston Market!!

A close friend and I went to the Breakfast Boutique in Chestnut Hill. We were pleasantly surprised at the nice decor. We were seated right away and I was so surprised to have the waitress that I had on Ogontz Avenue's Breakfast Boutique :) Kim is the perfect waitress, friendly, knowledgeable (about what's good on the menu), patient and attentive. I decided on the fish (Whiting) and cheese grits with a order of pancakes and coffee. I was real hungry, don't judge me! My friend got Jerk Chicken and Waffles with a side of cheese grits. Our grits were just warm and when we told our waitress she didn't hesitate to get us a fresh hot replacement. Our dining experience was great. Will definitely go back. Only complaint which is not on the restaurant, parking is not the best. It's in a busy shopping area with parking meters, so take some quarters. There is a parking lot around the corner so if you park there be prepared pay and walk.

Absolutely delicious. They were super busy & I totally understand why! Great atmosphere & even better food. Would 100% recommend

OMG this is an incredible breakfast spot. Blueberry pancakes, eggs and sausage, as well as the best Chicken and Waffles ever! Waiter Brian as well as everyone there was so energized and helpful! Put this on your list people!!!

If I could stand outside all day and warn innocent customers not to come here and eat I would. Worst service I've ever received in my life. Our order: Fish and grits Chicken and waffles Kids silver dollar pancakes Red velvet pancakes We waited a whopping TWO hours to receive our food. I saw tables seated after us served our food (their French toast was burnt) and they received their REPLACEMENT food before we ever even served our initial order. The food runner was a nice, apologetic gentleman but our server couldn't care less. I had to get up and walk to the service area to ask for a refill of water. My daughter had to get up and do the same to obtain syrup for her waffles. The kids meal is a joke. I was told it was a "whole meal" but the tablespoon of scrambled eggs and 1/4 strawberry were not nearly enough for my 8 year old who almost never finishes his entire meal. We didn't even see our server again until our food was finished and she was asking if we wanted to go boxes. When I expressed my displeasure with the service she stated she didn't visit the table because she saw other people talking to me. No discount was offered and no apologies were given. It's unfortunate that the decent food (7.5) is eclipsed by such poor service. I wont miss it.

I'm here right now and my husband feggs was cold. he sent it back and they didn't send the sausages back then when we asked were is the sausages the waitress said oh they're reheating them. He never got them back instead of the manager taking off his order for the inconvenience of our time they just took off the sausages how unprofessional is that . I'm gone with this place TOO SLOW ANY WAY

Never had a bad meal year, and I'm especially grateful that they consider the needs of us celiac peeps. The buckwheat pancakes and waffle are especially tasty.

Heard good things about Breakfast Boutique and decided to check it out. I gave them a call shortly after they opened last Sunday and asked for a reservation. I'd heard wait times averaged around an hour. They gave me a table for 2 at 10. Arrived early and was seated by 10:05. The place was packed. Lots of people from other neighborhoods flocked to Chestnut Hill. Love the decor and the service. Best shrimp and grits I ever ate. The many options on the menu insures I'll be back to try them.

This place was very unprofessional. Bugs crawling up the wall next to our table, Co workers arguing in front of customers, and severely greasy food! Just terrible service all around. Would not recommend coming here. Ever.

Their food is delicious & most of all fresh. The atmosphere & decor is pleasing to the eye. The service is superb & they were very attentive. Gail