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Worst Experience at Breeze Daiquiri Bar – Don’t Waste Your Money!
My friend and I recently stopped by Breeze Daiquiri Bar in Las Vegas, excited to try their drinks. We asked the staff member, Joseph, if they offered testers, but he curtly said, “We don’t do testers.” Trusting his expertise, we asked if our chosen mix would work together, and he confidently assured us, “It’s going to blend well.” We took his word for it, paid an outrageous $35, and were eager to enjoy what we thought would be a great drink.
The reality? It was absolutely disgusting. The flavors clashed horribly, and after just one sip, we knew we couldn’t drink it. When we went back to explain, hoping for some kind of solution, Joseph’s response was shocking: without a second thought, he dumped the drink straight into the sink and flatly said, “There’s nothing we can do.” We were stunned. Not only had we wasted $35 on a drink we couldn’t even finish, but his complete lack of care made the situation even worse.
We then asked if we could at least get a discounted refill to try something else, but Joseph insisted that we’d have to pay the full $13 refill price. At this point, we were already out $35, and the thought of wasting even more money on another drink we might not like was out of the question.
Things got even more infuriating when we brought up a refund. Joseph claimed that “all sales are final” and said it was stated on the receipt—but here’s the kicker: we hadn’t even been given a receipt. When we pointed this out, he begrudgingly handed us the receipt after the fact, which was both insulting and unprofessional.
To top it all off, another staff member, Anal, joined the conversation with an unnecessary attitude. She dismissively said, “We don’t do refunds, hon,” in the most condescending tone imaginable.
This experience was beyond frustrating. For a business charging premium prices, the least they could do is ensure their customers are happy. Instead, they provide no samples, no honest guidance on flavor combinations, no clear refund policy, and absolutely no regard for customer satisfaction.
Save yourself the frustration and avoid Breeze Daiquiri Bar at all costs. It’s a complete rip-off with the worst customer service I’ve ever experienced.