Tracy W
Google
During our recent stop in Nassau on our 7 day Carnival Cruise, we decided to venture off the beaten path and spend the day at Breezes Resort. What an incredible decision that turned out to be! The resort was absolutely amazing, with a gorgeous beach, a beautiful pool, and an all-inclusive setup with complimentary drinks and food. The conch fritters were a standout—delicious! Bartenders were very friendly and accommodating as well.||Our entire family had a fantastic day, but as we headed back to the ship, we realized my daughter had accidentally left her brand-new iPhone—just one week old—wrapped in a towel on the beach. With limited time, we couldn’t go back to retrieve it and assumed it was gone for good. We called the hotel hoping someone maybe turned it in, but nothing showed up.||Enter Michelle, an extraordinary staff member at Breezes. The very next day, she called us to let us know the phone had been found. Since we were already en route to our next stop, Michelle assured us that she would personally ensure the phone made its way back to our home in Florida. True to her word, Michelle kept us updated throughout the process, communicated with such kindness and professionalism, and went above and beyond by sending the phone back—refusing to accept any payment or reward.||Michelle’s honesty, dedication, and exceptional service left an indelible impression on us. People like Michelle remind us of the goodness in the world, and we are forever grateful to her for turning a stressful situation into a heartwarming experience.||Breezes Resort is not only a stunning place to relax, but it’s also staffed by amazing individuals like Michelle who truly care about their guests. We highly recommend this resort to anyone visiting Nassau—A++++ experience all around!||Thank you, Breezes, and thank you, Michelle!