Rob Mayville
Google
⭐ Breezes Bahamas Resort – A Disappointing Departure from Promises
This was our fourth stay at Breezes, and while we’ve never come for the food (cheap buffet-style at best), we’ve always appreciated the drinks, the pool and activities and most importantly the 14+ age requirement—a key reason we chose it for our anniversary getaway.
Unfortunately, that promise was broken.
On day two, the resort accepted 100 unexpected guests, including young children and infants. Cue the crying babies, diapers in the pool, and chaos that completely undermined the adult-only or at worse the middle teen atmosphere we booked for.
When I questioned the front desk, I was told it was Bahamian law that they had to accept these guests. That was a lie. The Resort Manager later confirmed there’s no such law. The truth? The resort chose to accept a payout from the airline for “distressed flights,” prioritizing profit over their advertised policy. I called it a money grab, and I stand by that.
To be clear—I don’t hate children. But we planned this trip to get away from them, and Breezes had always honored that. This time, they didn’t.
The manager offered two free T-shirts and a refund for our next two nights. But nearby resorts require a three-night minimum, making that offer useless. I didn’t ask for compensation—I asked for what we were promised.
When I asked to speak with Garfield, I was told I was the only one who had. That’s simply not true—it was a heated topic at the pool bar, where guests were visibly frustrated. Garfield, however, remained tucked away in his air-conditioned office, sending staff to mislead paying guests. I kept things professional, but he clearly didn’t appreciate being called out.
This was our last stay at Breezes. We didn’t let one day ruin our trip—we made the conscious choice to enjoy ourselves. But broken promises deserve to be addressed and publicized.