Sung Hee P.
Yelp
So our toddlers say the darnedest things, and sometimes their stories can come off exaggerated or have a miscued interpretation of the experience. With that being said, I want to say that my son has been in daycare/nanny service since he was three months old because I had to go back to work, and so he has been in the hands of other people's care besides his immediate family members since an early age.
When we moved out to the LA/Playa Vista area, we had to look for another daycare that works for us, and Brella's facilities did not fail to impress - from their well-kept clean indoor playground and gym to the montessori toys from Loverly that they team up with.
But after a handful times trying out the daycare, my son started to cry hysterically when he was being walked/chauffeured in to the daycare, all the while repeatedly shouting: "no teacher Cece, please!" Later on, he added on that she had "pinched him," and "tapped him very hard." Now, I'm not saying that there's a child abuse case here, and let's be real, there are times when I have to steer a toddler away from what he wants to do and he calls me "mean" or some other unappetizing word. But at the end of the day, as his parent, my job is to believe and protect him (esp. as a minor), so I felt best not sending him back. Since then, I've connected with a parent on the playground adjacent to Brella, and his daughter seemed to have similar experiences.
He's at Gan West now, and I haven't had this problem since, so that again makes me wonder validity of what my toddler and this other toddler was saying/how he was acting...
Besides some other things working/busy parents need to consider is the on-demand childcare service. It is a bit difficult to book, and I had two times when we had booked, but was turned away stating he was not reserved for the day (when he was but did not somehow reach the front desk staff member - she was also not our favorite person to deal with) due to internal miscommunication.