BrewDog New Albany

We were planning a trip to the Brewdog Hotel after a day in Columbus, and stumbled upon the New Albany location by accident. The venue is great. Plenty of indoor and outdoor seating and pet friendly. Our server was Kayan, and she was phenomenal. Her and her partner Ricky took great care of a busy patio. The food and drinks were top notch. We started with Cauliflower Wings which were massive. I had a burger which was perfectly cooked for a well done burger. To top it all off, the chocolate cake is unreal. Plus, 22 beers on tap. A great place to spend an afternoon or evening if you are in the area.

The atmosphere was phenomenal. The food was top-notch. We split the chicken wings with bbq sauce. The Fast Joe Burger was fantastic. The chicken tacos were ABSOLUTELY INCREDIBLE!! The customer service (Kyanne) was amazing!! Great job!! Thank you for a wonderful evening!!

Looks Beautiful from the outside. When we entered I felt like I was at Chuck E Cheese. Kids running and jumping on shuffleboard tournament tables & bleachers . Several children screaming and running through the brewery. The only good part of the meal was the chips & Guacamole. Food was over cooked & fries were cold. The beer was good so that gets 1 star. Very disappointed. We will not return. Bathrooms smell dirty. The sinks were backed up and there was a bug in the men’s room sink.

I enjoyed my time here. It was my first time visiting. The customer service was quick and efficient. We got Buffalo chicken fries, onion rings, and salads. I got a Cobb salad and added chicken. My girlfriend ordered a Ceasar salad and added salmon. We also grabbed drinks. They were good and strong. My gf had a sangria and I had a "What the Buck". The food overall was good, but my chicken was a bit dry in the salad. I liked the vibe, so I may go back and maybe order something different. I wouldn't write them off completely.

We showed up early on a sunday to try this place out. The place wasn't busy, and we were seated quickly. The servers were great, and the food was good. The only issue I had was o asked for wings with sauce on the side, but they came covered. Didn't send them back, but next time I will, the sauce was SPICY! Overall, we had a good experience and we will be back.

This review is only for the bar. We were at a concert across the street, since this is a DORA area, we came over here for drinks to take back with us. Bartender was efficient and friendly and made a very strong Jack and Coke, which I loved! This was a Thursday night and there was a guy in there singing and playing the guitar, so it was nice to isten to while we waited. I will definitely be back and the next time will probably order food too :)

Very nice location and atmosphere offering their beers and other drinks on tap. The Pretzel with beer cheese and mustard was baked perfectly and well worth it. The chicken wings and a double layer or very thick breaded, I ordered 10- of which 8 were all legs and two were clearly not breaded and / or cooked at the same time The onion rings and Fries were very good and hot, well seasoned. I dont recommend Brussel sprouts. Nice size salads. Lastly, I enjoyed the draft beer flavor, but when ordering soft drinks, the staff should inform customers that a diet Coke is going to come out as the house version of a diet soda. This is a great place to meet with a group and family, too.

My dog and I stopped by today on our way home from the dog park. Service was great! They even had a little dog bowl and a patty for purchase for my pup. I got a house salad which was delicious and three tacos. The tacos were a little soggy from the juices, but still tasted pretty good. Overall a good time, and pup approved.

KOREAN LOADED FRIES $12.45 Featuring sliced buttermilk fried chicken thigh, Korean BBQ sauce, sweet red onions, and sriracha mayo. BRISKET* $5.95 Comprising beef brisket, pepper jam, pico de gallo, cotija cheese, and cilantro. While the service was satisfactory, the selected menu items did not meet expectations; it appears the primary appeal may not be centered on the fries.

We came in the restaurant today - a slow Saturday afternoon, just looking for a relaxing and cool atmosphere to enjoy a mid-day meal. We were seated at a booth that clearly has had torn leather seating for a number of days and why that would not be immediately temporarily repaired, until it can be reupholstered later is beyond me. There were crumbs on the seat as well as on the table. We asked the waitress if she would kindly grab a rag to wipe off the table. She proceeded to excuse the situation by suggesting that tables are always sticky as the cleaner they use has an adverse interaction with the table top coated finish. She did, of course, accommodate our request and wiped off the table with with a rag and a spray cleanser. Ownership/ management, get with it and either use different cleaner products or more appropriately refinish your tabletops with a finished coating that can handle cleansers that frequently are applied to wash all wood top tables regularly. The restaurant offers wing orders of 5, 10 and 15 size servings, respectively. I requested an order of 10, and asked for half of them with sweet and spicy buffalo, and the other 5 to be BBQ. The waitress came back a little later and told me that they can only give me my 10 wings with one type of sauce. I told her that seemed quite peculiar given that they offer orders of five wings so if I had ordered one order with one type of sauce and another order with another type of sauce, they certainly could've served me two different sauces so what's the problem with doing that with my order of 10? Further, from my experience (e.g. Rusty Bucket, 101 Beer Kitchen and High Banks competition just 2-8 minutes away), I have always found that chicken wings are customarily served with celery sticks and ranch dressing as well, and it turned out that Brew Dog does not include celery sticks as is commonly done --most disappointing. When my wife's chicken sandwich and fries were served and my wings were served both her fries and my chicken were cold. Again, we thought that was odd for a slower afternoon. They did promptly take care of that situation and rather promptly served us new fries and new wings, and we appreciated it. It is important that the Kitchen get things right the first time as on a busier night there wouldn't be time for us to wait for a remake nor for the kitchen to prepare it. Not to mention the waste. My wife had also ordered an ice tea and she requested a pack of Splenda. Unfortunately, they have no other form of sugar other than cane sugar, which does not dissolve very well in a cold drink. Wondering what consideration the restaurant is giving to somebody who might be diabetic and could not use sugar? The waitress we had was attentive, but was unsparing in conveying in a rather matter of fact tone and words, a dismissal of our concerns. She specifically said each time I asked about the celery or the ability to deliver my wings with two different sauces that that's just the way they do it here. I give the waitress credit for at least attempting to offer to bring out the wings plain and to also bring me the sauces on the side, but when you're paying $15.95 for 10 wings, that's not how you want your food served - particularly chicken wings. Overall, this restaurant needs to be much more attentive and accommodating of their customers, and needs to adopt far more care for the maintenance in the condition of the restaurant and courtesy to their patrons. The risk you run with skimping on products and service quality is that customer will just skimp too and not return. I share my comments, respectfully. I'm hoping management will pay attention and turn things around. Brew Dog benefits from a wonderful facility and a great concept with a great location and it would be a shame to see it lose traction

I struggled to give this place four stars, probably should be more like 3 or 3.5 stars. We chose a Thursday night for the live music and also thought they wouldn't be as busy as a Wednesday night when wings were on special. There were two of us dining and drinking. Upon arriving and letting the hosts know there were only two of us, it took almost a full minute for them to decide where to seat us. We ended up opting for the bar. Unfortunately, our bartender/server was a recent hire and she was training someone new. They both appeared a little gun shy and overwhelmed. We were told we could taste any of the beers. We tried the Pilsner and opted for an American lager, as well as a Pilsner. I asked a couple of questions. I asked about the dry rub on the fries and if it was used on the wings; my server wasn't certain but she assumed so. I asked about the house pickles and if they could be ordered as a side, but was told they could not. She let us peruse the menu a few more minutes. We ordered the wings, a side of fries, and a side of brussel sprouts. I had the Korean BBQ wings (which after asking which flavor was most popular, the server told me this was her favorite) and my boyfriend had the Sweet and Spicy Buffalo (which is the second favorite). Both flavors were good, but the size of the wings was crazily disproportionate - some were huge and some were smaller than my pinky finger. The fries were okay, but I would have rather had the Cajun sauce on the side instead of drizzled on top. The brussel sprouts were fine; we ordered them mostly to add something green to our meal. Our beers went empty several times and we had to request refills of both beer and water. The gentleman playing music was really good, and we enjoyed this part of the evening. Overall, the employees just didn't seem to have that "team player" mentality. They each did their own thing and didn't really move cohesively to provide customer service. One younger gentleman could be seen doing several individual jobs to help out, and the rest of the staff could learn from him. I was aware that BrewDog was a franchise operation, but the lack of merchandise did not indicate such. There was also not a "brewery" feel to the place so if that is what you are looking for, you might want to dig a little deeper in your Yelp search!

With patio season quickly approaching I was reminded by my phones photo memories of the fun time a group of us had at this BrewDog. The patio here is large, beautiful and inviting- the perfect setting for a beautiful day. When we came it was very busy but we were able to snag a spacious patio table and took advantage of the games they provide for extra outdoor entertainment. Our server was great, didn't let our drinks go dry and we enjoyed a few delicious appetizers. It was the perfect ambience for a fun summer evening.

Just ordered food to go (after nearly 30 minutes waiting to gain our server's attention) from this restaurant. After finally receiving our food, we went to our seats across the street at the amphitheater. We found that our server did not provide us with any utensils or napkins. Our food looked like it had been dropped and shaken. The tacos were completely deconstructed. The whole meal was a mess. I will never return to this location.

Great place, good drinks and food. Service was slow as there was only one person behind the bar. To be fair, there was 4 private parties going on. Place is fun and very kid friendly and comfortable. Food is good, not amazing but its specialty is beer so knowing that the food is better than expected.

We had a really good experience at BrewDog. It was late afternoon on a Saturday when we stopped so the noise level was manageable. Based on the size of the place when things are hopping in the evening I bet people are having a great time. The server was a wonderfully pleasant individual and she did not steer us wrong with her recommendations. I had the Fast Joe and my wife had a Caesar salad. Veggies fresh and crisp and my burger cooked to medium as I like it.

This place is incredible to bring the fam to on the weekends! Friendly staff and even better drinks and food!

It bothers me to leave this review as generally we have had a nice experience and I am hoping last night was just not their night. We stopped in for wing Wednesday with a later RSVP. When we arrived we were not greeted and it was as if we were a bother being there. It took several minutes to be seated by a less than pleasant person. It then took what seemed like an unusually long time for anything. I can understand it if they are slammed but at 7:45 they were not and well past the rush. Had to get up twice during our visit. Once to get more water and and a place setting and another time to ask "where's my beer?" By the time I received my wings they were cold. The other order was slightly warm, yet the wings were off, some were dry and some soggy. The second batch was much better, but still not what I have been accustomed to eating here. I have several time told people they had some of the best wings in CBus, but not last night. Our sever was pleasant but it took way too long for anything to occur. As for the beer, it is always good. They always do a nice job. There is a lot of seating inside and outside. The outside patios are awesome and a great place to gather with friends. I will be back, but it will be awhile till I return.

Oh this kills me. If I could give negative stars I would. Im a BrewDog fan. But this location is becoming a hit or miss. We should just go to the Canal location from now on. Quick review: If you like bit of bad attitude, cold wings and having your table truly ignored consistently by a server and then having management offer you free unwanted cake as an apology vs apologizing themselves... this is the place to go. Personally, you would need to drag me back here kicking and screaming after this last visit. The readers digest version is: We came in for all you can eat wings with a reservation. The reservation had a note in it. There was no hostess at the hostess station for the five minutes my husband stood there. I went to patio with dogs to wait for a table. There we encountered a staff member who was quite rude. (Wont post all she said as it was more her tone and eye rolling) She took us to the smaller patio even tho there were seats at the larger one where we were at. There we encountered a "somewhat nicer server (yes I know her name but wont post it on here) who was simply not very attentive. Our order got messed up multiple times. Things never got delivered. Almost everything had a long wait, we had to get up at times and search for our server, who we would find talking vs working. we constantly needed water and inside was empty see my photos. They brought out 1st round of cold wings. They barely had sauce. Super cold as they had been probably waiting on order up shelf for delivery with no server urgency to actually work. We asked for new ones. We told them we didnt want the cold ones. . They said sure no problem, reordered them, but left the cold ones at the table We did not ask for them to remain with us. Replacement comes. They are hot. We ate them. After waiting a bunch of times for a beer and water...Server came out and says kitchen is closing. Asks if we want a second batch as it was all u can eat. We first say no. Simply because we were sick of the bad service and waiting for water, beer and cider..... not because we were not hungry. They say are you eating these. (they were the uncaused cold first ones that were to go BACK) we say no. They box them, not sure why. Meanwhile the server moves to the next table. She needs to pass us to go to kitchen. We get her attn tell her we changed our mind we would like to take her up on that second round before kitchen closes. She says no. We ask " did the kitchen just close" (now she just was at the other table getting them more wings so we knew it hadn't) she says no. Now we are confused. Then says "I cant reorder as you still have some on your plate" and points to the boxed cold ones that we dont even want. I say "wait, you just asked us if we wanted to order some more. Why cant we now. Nothing has changed" (other than we now want to order more) She replies by "shrugs her shoulders and say "cant" and then says this:. "You still have wings on your plate" and points to the box. "You cant get more because you are taking those home" What? Huh? This is craziness. These are the wings we never wanted Then she continues "Uh, but management says will give you free cake for all the excessive wait times". Are you kidding me? Oh dear Lord help me with this.... It took all of my composure to sit there silent. All of it. All my composure We are now mad but refuse to make a scene. Husband and I decline Mainly because this is just not fair. Son gets one just out of spite as he came home and tossed it in the trash he was that mad. This was his second to last night in town. We were there for 90 min most of the time was waiting for things or being treated rudely. Not how we wanted to spend our time I cant get that time back. I rarely get to see him. I am mad because this was supposed to be a fun trip in. It wasnt fun. It was frustrating. 73 dollars this cost and nearly every minute was frustrating. Its been almost a week and I am still angry about the entire experience inside your restaurant. And there are details Im not sharing on Yelp I just refuse . @brewdog @brewDogNewAlbany .

I feel kinda bad writing this but Strawberry Cheesecake Freakcake was nothing like a concrete milkshake. It was more like warm strawberry milk, really runny. My waiter was super cool and took it off my bill. I had 2-3 bites of the cheesecake and was not impressed and very disappointed in the watered down warm strawberry milk, no shake. The Korean Fries looked kinda meh and I guess tasted the same. The chicken part was good, just not the fries. Although I really loved the chicken wings and was the best part of my meal or the only thing that was good which is sad because the place is really nice. The service I had was great. I'm honestly surprised being in New Albany and I hope this is not their quality standard of of food. I would come back for beer and wings but I'd be lowkey scared about trying anything else.

Came in during a trivia evening for drinks and dinner. The food was pretty good, it was taco Tuesday so the tacos are at a discount. Our server was very attentive and provided great service. We did sit outside and were right next to the speaker because the music was so loud. As for the beer, I got a flight and tend to enjoy sours and ciders but I didn't like a single one of the beers in the flight whereas most breweries I usually like one or two. I do like how you can win a free dessert and if you're a chocolate fan, definitely order the cake

Here's the deal with BrewDog: It's a spreader. And, when there's several locations, in my opinion, quality tends to lesson. We originally met at High Bank Distillery, but they were booked - at 3:45 pm on a Friday afternoon - until 7:45 pm; we went down the road the BD. Their indoor space is nice with a mix of both and table seating. I personally wouldn't want to sit at the bar, as it was directly across from the front doors; I'm assuming cold winter nights would suck. A nice patio area. Our server gal was not on her game. She was rather curt and barely checked in on us. The place was pretty empty @ 4, but filled up more as the evening progressed. Shared their giant pretzel app. Nothing to write home about. The pretzel was warm and soft, but the cheese starts to coagulate, so don't wait; it was pretty basic. Nothing was jumping out at me, so I got a side of their sweet potato fries and Brussels sprouts. The total, $18 and change definitely did it match the food. The sweet potato fries looked and tasted exactly like Alexa brand. Good taste, but $7? Hmm. The sprouts were good , but would have liked them a bit more crispy around the edges. The serving is a mug-full, literally; was it worth $9, can quite say yes without a doubt.

This place is not very good. The soda was warm and not very good. The employees were nice but the food was not the best. The food is always cold and unseasoned. Came here once, but never again.

You say dog friendly and are on Fido. When I show up with the dog, you say no dogs because some woman complained. I used to attend your establishment and I won't do it again until you allow dogs inside. This is me complaining. And I will make sure through social media that everybody knows that you've given into the complaints of one female. Didn't we vote against that? Is this California? You probably cheer for Notre Dame.

I will say customer service is great after everything has went wrong. Went in about 6:30, server was so sweet about us having a toddler with us so we put in an order right away. His food came out in minutes. However, our food came out 2 hours later... As an apology we were given another beer which we didn't drink because we had already had two that we paid for. Then we ended up taking our food to go... the chicken sandwich was good but I was looking forward to the cauliflower wings and why can't they make them like the Canal location. DREADFUL. Our meals were comped so their isn't too much to complain about besides wasted time. I hope they improve though because like I said... the server was 10/10.

Seriously! 7:45 on a Saturday night and they would not seat us because they said we didn't have a reservation. There was absolutely no one there. Just be honest with us Brew Dog.

Pros: Good location Large interior and you can bring your dog Great outdoor seating Lots of brews on tap Liked the cauliflower wings and big pretzel Cons: Our large group showed up for our 6:30pm reservation. They had us down for 7:30. Parking can be a challenge Food options are limited All you can eat wings for 20 bucks was a bust since service was slow. Only got one plate and it was over fried. Poor communication between bartender and servers. Drink orders weren't marked so servers had to guess what the drinks were and who ordered them. Very difficult with our huge group. Pro tip: Had high expectations for this place since I've been to the Canal Winchester location. This one did not hit the mark all the way around. I would go to the main location and avoid this one.

We are currently at Brew Dog, as we reserved an igloo on their patio for our friend's birthday. We got here at 6:00 and put in an appetizer on their phone ordering system. It is now 7:15 and we still haven't gotten our food. We ran out of water and when I took the empty water containers inside to the bar, the bar grabbed them and put them behind the bar. Didn't say a word to me. I asked if I could get those filled up with water. It appears as though they have five servers for the entire place. My first and last time here. So, just to follow up, our group of 8 people were there for three hours. After two hours a server told us that our food would be out in 5 mins. 30 minutes later we found out that for some reason our food orders were not made. 2 people out of 8 got their meals. They did give us a case of beer and another polar platter for no charge. We felt bad for the employees or lack there of. They should have closed half of the place down if they didn't have enough servers

First time at this location and it was a surprise. Bigger and better than I thought it would be. Good parking and a nice chill suburban location. The closest brewery to my house which is a plus. Same good food with an amazing beer selection. Service was good all the way around. Only hiccup is that I thought I was going to a beer class. It was actually a beer program that you can do at your own time. Times shouldn't be put on the reservation. I like to be on time so it was bummer that I rushed to get there. Will be back as this is a great place to meet friends. Trivia night on Tuesdays.

Enjoyed the patio on a warm evening- what a fun vibe, it will be perfect for summer nights! The food was good but a little expensive for what you get. And I love their explansive beer menu (cocktails and wine options included). They have a small parking lot with several others nearby and walking distance - their dedicated lot was full tonight though the restaurant itself was not. Still very convenient, especially compared to downtown locations. Both the inside and patio are huge and offer great options for group seating and smaller parties of 2-4! They also have a few games and fire pits inside which is fun! I love their Dead and Berried cider (not a big beer fan) - not overly sweet or sour. They definitely have options to appease everyone regardless of beverage preference which is nice for a brewery. The cauliflower wings were good but definitely on the spicier side (at least for me) but I love the texture (not too soggy or tough to eat). The sides were also good- I'd do the Brussels again for sure! Our waitress was busy but attentive and gave good service all night! Definitely will be back to enjoy the patio this summer!

The food took a long time to come out then was under cooked. They also forgot the paper on my burger. They seem a bit under staffed because service was pretty slow.

Service was good and food was good! I will say some items are unique but they're willing to switch things around if asked! Example, I got the Korean tenders which comes on a bed of jalapeño apple slaw, and I'm not a fan of slaw. So I asked if they could put it on their Mac and cheese instead. Super good! Would get it like that again. Soft pretzel was our appetizer and that was good too. Tried their pineapple beer and that did not disappoint either! Definitely will return.

You can tell they are trying but they have a lot of issues. We had a reservation and showed up early and they sat us no problem so I appreciate that. However - Service is really slow... but they just seem under staffed. Server tried to be helpful but had a lot going on so I don't really blame her. Food came out really slow and the whole tables order was cold but we waited so long we just decided to eat it so we could pay and leave. The space is nice and the drinks are good. The food would probably be good with a little more effort and speed to move it from expo to tables. Additionally, no one bussed our table as we went and we amassed a large stack of dirty dishes we had to look at for 2 hours. Look, this place could be so good. But they need to work on speed and service.

Third time back. Sat at the bar, two drinks and an app. 20 min wait for French fries and had to flag down bartender to cash out. Value does not match the price and service is way slow.

This property used to be The Mill, a hardware store that was a social center in old New Albany. Still a social center. Now has alcohol. Met friends here, with their puppy. Perfect place for that. Lots of covered outdoor seating. Lots of varied social spaces in general. Good for dogs, kids, adults. Big chessboard for kids or drinkers to play, some pinball machines, etc. Service was great, for a table of mixed families plus a kid and a dog. Plus I dealt with the bartender for change for games, etc., and they were super cool. Menu had lots of options, everyone got something good. I had a hard time choosing, and went with the Korean bao buns off the brunch menu. Tasty, messy. And small- portions sizes are small and prices are high, so be advised. Still, I'll come back to try out some other things- they were that good and several items sound very enticing. Sweetie got French toast and loved it. Our friends got tacos and said they were good. Baby K got a "Hoppy Meal" with chicken nuggets (far better than McD's), fries, and a kidsicle. I also got a side of sourdough with butter, and she loved that. I got to eat a little. Bathrooms are waaaaay at the other end if you're eating outside. Plenty of parking. We had fun and good food, and we'll save it for special occasions because of price, but it was perfect for us today.

Terrible service, kitchen closes absurdly early. Wait staff is generally rude and more inclined to chat amongst themselves rather than serve posting customers. Too bad they offer great beer... I can easily go to the grocery and pickup a six pack for nearly the cost of a single draft beer.

So I really do love Brew dog but the service is absolutely horrible. I made a reservation online and stated I need two high chairs for my daughters. My husband got there about 20 minutes before I did and no one acknowledged him. He had to ask to be seated and they didn't have the high chairs. They only gave us one which was okay as my oldest could sit in the booth. Then after I got there with my oldest daughter he still hasn't been helped with menus or a hello. When I asked a waitress she didn't even apologize about the wait or acknowledgement. If she were to just acknowledge that he waited to start and apologize maybe that would have made up for this review. Once we ordered the food it was great and how we wanted. I just wish the service would get better.

We visited BrewDogs New Albany for a birthday celebration and were extremely disappointed in the food quality. Two in our party ordered the Buffalo Chicken Sandwich which were more like breaded chicken jerky. I'm guessing they go buy some frozen precooked breaded chicken tenders and throw them in the fryer, then slather some doctored buffalo sauce, slap two pieces on a bun and there you go. Of the two pieces of chicken on our sandwiches, one on each was almost all breading, overcooked breading at that. For $18.50, I think you should at least expect a halfway decent pice of chicken breast. it isn't that hard. lots of restaurants do it well every day. The rest of our food was mediocre, as was the service. We won't be coming back to this chain, ever.

We are not ones to complain and have had many good meals at this location. However, we are extraordinarily disappointed in the quality of service and food. It took over 50 minutes to receive a giant pretzel and seemed to have been forgotten about. Additionally, our wings were severely undercooked- refrigerator cold and pink. We were unable to provide any feedback on our food due to the lack of service. We were only saw the wait staff when we ordered and got our food. Thankfully the table has a QR code to pay or else we would've been sitting there for who knows how long.

I live so close to this location and love breweries, so I have tried to be optimistic and try this place multiple times -- but, it is rarely a good experience. The menu items are very pricey for what they are (burgers, sandwiches), but portions are small and flavor is lacking. Everything has been blah-- or soggy, salty, just seems like little care was put into the food. Service has not been good each time I've visited-- very slow, rarely checked in on by server, etc. There are too many better breweries with good menus of great food trucks to continue to patronize this one (unless I want to grab just a beer at the bar and nothing else.)

We love BrewDog! The kitchen can be slow at times but that's normal today. Remember... it's the end of summer and people are going back to school. So just relax, play some games and have a few beers. The quality of food is amazing! The service from front of house is absolutely amazing! Great place to hang out aka great atmosphere!

Great ambience, noise level is quite high just FYI. But food and order came out fast. We had the plant stack, chicken wings and cauliflower buffalo wings. The plant stack had 3 pcs of onion rings, sweet potato fries and cauli wings wc were good but everything was just fried and eventually just tasted so greasy. The chicken wings were crispy and has 2 dips. The beer of flights were good and each glass has different price. Only service dogs are allowed inside the resto. Other dogs are out in the patio. The server was attentive and friendly. It's cool place for for beer lovers.

They ran out of brunch food, they ran out of alcohol for the "bottomless mimosa's" they advertise as you walk in. They are so slow, food is average. You pay 1$ for every condiment.. ?? Lots of loud kids with their drunk parents.

Love the look of this BrewDog! Super nice patio and inside with the games and big checkers outside on the patio. Bar is very nice! Love the decor. . . Truffle fries are amazing with great flavor. I wish they came out a little bit hotter than they did. The beer pretzel was very good! Soft and fluffy. Loved the dips with it! . . I got the cauliflower wings, they were huge and I loved the flavor of the bbq on them! Family also got wings and enjoyed theirs! . . Loved the Mac and cheese as a side!! . . Food was all amazing, (other than the fries weren't very hot when they came out) my only downfall I've seen at all the brew dogs I've been to is service always seems so slow. The food comes quickly. But it's the servers being slow with coming around asking for drinks, food, etc. Other than that this would have been a 5 star review!

Our grandkids love to go to BrewDog New Albany. We were there on March 7th and had wings, Mac and cheese and a Korean chicken taco. All meals were very good. Kyanne and Ricky were very attentive and always checked back with us. The kids really like the shuffle board and pin ball machines.

This is the third super negative experience we've had with them in less than a month... keep trying to support them since they're one of only a few New Albany restaurants but they're just awful. Always understaffed and food has been in-edible at times. Will not be going back.

Really cool location and ambience. They host trivia on Tuesdays and you can win gift cards. My favorite is the giant pretzel with charcuterie! Great staff and service--shout out to managers Reid and Kaylee!

This is a cool restaurant... The environment is really neat. I love the design of the interior. The food was good but not great. We had the big pretzel which could have used a bigger helping of beer cheese. I had a burger which was good. Wifie had the buffalo chicken burger which she enjoyed. It is worth stopped in and having a beer and dinner.

Brewdog i s such a staple of the Columbus brewery scene, I've been going to the location in Franklinton for years. My friends and I really enjoy their drinks and food. I've been to the this location numerous times since its pretty close to my job. The food is always solid and consistent. The serve tends to lack most of the time so this time wasn't anything different, my group was prepared for it. We all ordered some type of burger, which is always my safe bet when going to a brewery. The burger came with a fries for a pretty good price, I ordered the Fast Joe which was their take on a bacon cheeseburger, the food was pretty good and came out fresh which was worth the wait. We also split the cauliflower wings as an appitizer which was really good, they sauced up with a sweet and spicy buffalo sauce which was phenom! If you get the larger portion there will be MORE than enough for everyone. I would recommend this location to anyone who is look to grab good food and good beer.

We have been a huge fan of Brewdog since its insertion. We love the original location in canal Winchester. But due to our home area, We have now visited its sister location in New Albany several times. Our last visit wasn't great, however we were gonna give it another go today for lunch. Arrived just after 1pm, and the place was empty. We were seated by a gentleman and told we'd have water and he'd be back to take our order. We then listened while he was gossiping and laughing with another female behind the bar....we tried to be patient. After nearly 15 mins. Please check video, we are not exaggerating.....we left. the waiter was clearly walking the opposite direction and stated he was making it back our way. He clearly was not. We will not return for another poor experience. Rusty Bucket got our business that day

We LOVE the staff here! They are personal and they always remember our drink orders when we come. We've had some of the best food here! We continue to come here. Dani, Lydia , David, Carol and Mike are always so welcoming. If you wanna experience a place that makes you feel at home get here!

I love the atmosphere of this restaurant! It is huge, lots of tables, and a beautiful patio area. The beer is good and they have a lot of options to order. Last time I visited I ordered the fried chicken sandwich. I honestly didn't love this because most of it seemed to be breading. In the past I have ordered the cauliflower wings and thought they were really good. I also enjoy the tacos. Someone else at my table ordered the wings. They also have a lot of breading but the person who ordered enjoyed them!

Oddly expensive and be sure to check your bill. My wife and I eat all over Columbus and New Albany and every time we walk out of there we can't believe the bill compared to other places, many with better food. This time we ordered flights and were charged $8 for a six ounce pour. But for the same beer they charge $6.50 for 12 ounces. I pointed out this small but obvious mistake to the bartender and her comment was "do you want me to contact my manager?" Umm, no. I want you to just admit that makes no sense and fix my bill.

We were really looking forward to a new to us burger option since they're so close to us. Unfortunately, it missed the mark all the way around. The plain bacon cheeseburger had zero flavor. I'm not someone who likes a ton of seasoning on their burgers but *something* would've been nice, even a small sprinkle of salt. It didn't even taste like beef. The fries were okay but limp. We tried the giant pretzel and it was dry which was a bummer so I only had a bite. The search continues... The guy on the phone who took our order was really nice though, hence the extra star.

The food has always been good and the cauliflower wings are the best I've ever had. The prices are a bit high though which is why I gave it 4 stars. We usually try to go on Mondays because it is vegetarian night. Our kids love the pretzel and shuffleboard.

We didn't have the best first experience here when they were just opening, but we thought we'd give it another shot. We tried... great location, lovely space, but the beers, food, and service were all very disappointing. All the tables with children around us got waited on, while we sat the entire time with NO ONE even acknowledging us. We ended up going to the bar for our drink and food order. #DisappointingExperience #RestaurantReview #TryAgainFail #ServiceMatters #FoodieFrustration #BeerLovers #CustomerService #SecondChance #RestaurantStruggles #DiningOut #ReviewTime #HonestReview

Boy this place is so understaffed. No one greeted us at door. No sign saying "seat yourself" which we finally did after waiting 5 min. Another 10 min and not one sign of a waitress or even an acknowledgment. Finally went to bar to order drinks. Another 10 min wait for that. Still no sign of waitress, menus, etc. We left.

It's gone downhill fast. Menu has been cut to very small; lost two of my fav salad options, sweet potato fries. Recent visit out of Elvis Juice dressing (after ordered and a could only get a blue cheese or ranch dressing), out of Mac & cheese, out of a beer. For such a small menu it's surprising how many things aren't available. Arcade machines ate our money and staff was at a loss - two games were broken. Not worth it for the premium price, better to head to other area options or drive further.