Gary G.
Yelp
[This is for the pizza and service only]
Had some time to kill before a lunch appointment in the North End, so I wandered into Bricco Panneteria to see what it was all about. I'd heard good things. I walked down the alley, descended a flight of stairs, and there it was. A bunch of breads, a glass case, and three kinds of giant sheet pizzas, cut into squares.
I asked if they were still hot. "They just came out" was the reply. After a mini internal debate I decided to spring for one. During removal of a slice from the case, one of the "flowers" of cheese fell off. The clerk pretended nothing happened. I hoped he'd acknowledge and remedy, but no.
I took my bounty upstairs, sat at one of their outdoor tables, took a few pics, and dug in.
COLD.
It's not like there's a microwave oven around to heat it up. I wanted a hot slice, which is why I asked.
The tomato sauce tasted like Contadina tomato paste. Which, to be fair, would be fine if the crust was hot, the cheese was melty (and 25% of it wasn't missing), and everything blended as one. But no, just cold tomato paste.
Went downstairs and told him it was cold. Clerk said "It came out 10 minutes ago," as if that was going to make it hotter.
I looked at him. He looked at me. Nothing happened (and yes, I tipped 20%). He wasn't planning on making it right. I took it back upstairs and threw it out. In retrospect, I should have thrown it out downstairs.
Poor product, poor service.