Rickie G.
Yelp
I really wish I could leave a food review, but after being seated, we waited 15 minutes without so much as a hello from the waitress. Normally I'd leave after five minutes of waiting, yet seeing she was by herself, we gave her the benefit of the doubt. It's lunch time on a Monday, how bad can it be right ? We sat and watched as only one of the six other tables had food come to them. So we waited and watched as the solo waitress attempted to care for the tables. It seemed like there were four employees, but nothing was getting done. Four other guests left while we were there, so with us they lost eight, very sad.
I know the common reasoning/excuse is that no one wants to work and they can't get staff. It may be time to change your business model. Instead of offering sit down service, use the waitress to solely man the register. Take orders and have the customers seat themselves. Your fountain machine is accessible to the dining room, so just give them the cups and call them when the food is ready, move to fast casual style.
The cherry on top would be that as we left, the food delivery truck was unloading. So what's going to happen then? Product sits out or service suffers even more? Good thing we weren't there to find out.