Lisa Osteraas
Google
We bought our home less than two years ago and it has always had issues with the sprinkler system. The company that apparently had last serviced our system had horrible reviews on both Yelp and Google, so I spent some time doing my research. I came across Jacob and Bridge City Backflow and I reached out. It is his busy season, so it took a few days to hear back, but I am so glad that we decided to wait and use him (based on his glowing reviews). He did not disappoint! Jacob is friendly, patient, knowledgeable and is going to do everything he can to ensure that things turn out the best for his customers while clearly explaining what he is doing. He also did not try to upsell or "nickel and dime" us, which he easily could have done being that I am definitely not an expert when it comes to sprinkler systems. He definitely understands that solid business comes through happy, returning customers and their referrals. Thanks for everything, Jacob!