Tyler S.
Google
I don’t know Jacob personally and I have no ties to him besides hiring him twice. I first hired him five years ago. He communicated quickly and clearly, came the same day, fixed my problem, and charged reasonably. When I had a new problem yesterday, I searched for his number and was nearly dissuaded by his recent bad reviews. I decided to contact him anyway. Today’s interaction was the same as five years ago. Jacob was fantastic. He responded immediately, showed up the next day when he said he would, fixed my problem quickly and creatively, left the yard and my home clean, and charged reasonably. I did ask him about the poor reviews, and he said it happened when he had to take time off work. It sounded like a personal matter and I didn’t pry. Anyway, I will hire Jacob again when needed. I don’t typically write reviews, but thought this one was important. I hope your experience is the same as mine.