Briggs Houze

I would strongly advise against living here. The apartment had no heat for months during the winter, beginning in early December and not restored until spring. No alternative housing was offered, and there was little to no urgency or meaningful effort to resolve the issue. This alone made the unit uninhabitable. The building also had a persistent rodent problem, including rats, which was never adequately addressed. Billing was another major issue. My account was not properly set up until six months after the lease began, followed by random and excessive fees with little explanation. Management frequently cited lease provisions that did not exist or were not included in the actual lease agreement, making disputes difficult to resolve. Maintenance was consistently inadequate. Washer and dryer units broke repeatedly, and the dryer damaged clothing due to overheating. Maintenance requests were either ignored or improperly handled. At one point, my washer and dryer were replaced with an older, visibly damaged unit. Management presence was unreliable and unprofessional. Office hours were listed as 9–5, yet staff often left by 2–3 p.m. Communication was poor, and follow-through was rare. Interactions with front office staff—particularly Karolina—were consistently unprofessional and unhelpful. After the lease ended, my security deposit was not returned in a timely manner. After doing additional research, I learned from the City of Detroit that this property has a history of failed inspections, complaints, and penalties, and that my experience was not isolated. This property did not meet Detroit’s requirements for habitable housing. If you choose to live here, know your renter’s rights and consider consulting an attorney. The behavior of management reflects the condition of the property itself.

Do not move here. I repeat: do not move here. Choose any other apartment building. The staff is incredibly rude and unprofessional. They refuse to return security deposits even when tenants are responsible and on time. I am now taking this matter to small claims court. I was a clean, orderly tenant who paid rent on time, and they still refused to return my deposit. On one occasion, after my grocery delivery was brought inside the building, the manager took my food and placed it outside. Who does that? Very disgusting behavior. This place is gross. Keep looking elsewhere.

Scam? Management takes days to respond. Five calls and 3 emails later, Anthony tells me the apartment is taken but he has the same exact model available. Good thing I checked it out because it was WAY smaller for the same price. Don't trust this place.

My experience living in Briggs Houze was great! Perfect location, nicely renovated studio apartment, and staff was very communicative; especially Karolina. She sincerely cares about the residents and makes sure all concerns were addressed. It was everything that I needed.

Do not live here, they hold your security deposit from you. My friend has been waiting on his for months and apparently there are people who have never gotten theirs back. Do not waste your time here. We are very close to going to small claims court because it is supposed to be returned 14-30 days after moving out…. it’s almost been three months.

Booked through third party. Original location booked was not available so I was switched to this one. Gaining entry to bldg is frustrating you have to dial in via intercom everytime and sometimes it doesn't work. Was outside waiting 20min last night. Room feels and looks dirty very old. Serious spider problem in room. I've killed atleast 10 spiders. Elevator is very bad takes forever. Furniture falling apart walls need to be painted. Bathroom floors are disgusting and bathroom and whoever walls are gross. Neighborhood and area really worked for me as my client is performing st the Fox. But overall not happy front desk agent rude and not helpful at all.

Booked a tour with Anthony for Saturday at 10am and no one showed up. Called the office phone and no one picked up. I took time and money to come see Briggs especially since I do not have a car.

I definitely have a lot to say about this building after only living there for 2 months. First, the bad, and it's quite bad. The heat didn't consistently work the entire time I was there, the longest it would run was a couple of hours at a time. I would also like to specify it was not the whole building and was isolated to just a couple of units. With that said, management handled a really tough situation with as much class as I could ever hope. In discussion about my concerns I was told I wouldn't have to pay rent without having to withhold it, which is more than I expect from most buildings and saved me from having to be confrontational about the situation which no one ever wants to do. They had HVAC repair guys in and out of the building frequently, trying as hard as they could to get everything figured out as soon as possible but it wasn't meant to be. When I notified them I was moving out, I received nothing but sincere apologies and an offer to get a good rate on another building they had with a different HVAC system. I ended up going to a different building, but it's not very often a management team can get a 4 star review out of me when I had to leave after 2 months. The true way to gauge a management team isn't when everything is going right, it's when everything is going wrong and they showed that even with the difficulties they're worth recommending. Thank you, Karolina and Anthony, for your compassion and hard work. Location 5 stars, amenities 5 stars, management 5 stars, that one stupid heater ruined an otherwise great experience.