Tom Bresnahan
Google
I definitely have a lot to say about this building after only living there for 2 months. First, the bad, and it's quite bad. The heat didn't consistently work the entire time I was there, the longest it would run was a couple of hours at a time. I would also like to specify it was not the whole building and was isolated to just a couple of units. With that said, management handled a really tough situation with as much class as I could ever hope. In discussion about my concerns I was told I wouldn't have to pay rent without having to withhold it, which is more than I expect from most buildings and saved me from having to be confrontational about the situation which no one ever wants to do. They had HVAC repair guys in and out of the building frequently, trying as hard as they could to get everything figured out as soon as possible but it wasn't meant to be. When I notified them I was moving out, I received nothing but sincere apologies and an offer to get a good rate on another building they had with a different HVAC system. I ended up going to a different building, but it's not very often a management team can get a 4 star review out of me when I had to leave after 2 months. The true way to gauge a management team isn't when everything is going right, it's when everything is going wrong and they showed that even with the difficulties they're worth recommending. Thank you, Karolina and Anthony, for your compassion and hard work. Location 5 stars, amenities 5 stars, management 5 stars, that one stupid heater ruined an otherwise great experience.