Briggs Houze

My experience living in Briggs Houze was great! Perfect location, nicely renovated studio apartment, and staff was very communicative; especially Karolina. She sincerely cares about the residents and makes sure all concerns were addressed. It was everything that I needed.

Do not live here, they hold your security deposit from you. My friend has been waiting on his for months and apparently there are people who have never gotten theirs back. Do not waste your time here. We are very close to going to small claims court because it is supposed to be returned 14-30 days after moving out…. it’s almost been three months.

Booked through third party. Original location booked was not available so I was switched to this one. Gaining entry to bldg is frustrating you have to dial in via intercom everytime and sometimes it doesn't work. Was outside waiting 20min last night. Room feels and looks dirty very old. Serious spider problem in room. I've killed atleast 10 spiders. Elevator is very bad takes forever. Furniture falling apart walls need to be painted. Bathroom floors are disgusting and bathroom and whoever walls are gross. Neighborhood and area really worked for me as my client is performing st the Fox. But overall not happy front desk agent rude and not helpful at all.

Booked a tour with Anthony for Saturday at 10am and no one showed up. Called the office phone and no one picked up. I took time and money to come see Briggs especially since I do not have a car.

I definitely have a lot to say about this building after only living there for 2 months. First, the bad, and it's quite bad. The heat didn't consistently work the entire time I was there, the longest it would run was a couple of hours at a time. I would also like to specify it was not the whole building and was isolated to just a couple of units. With that said, management handled a really tough situation with as much class as I could ever hope. In discussion about my concerns I was told I wouldn't have to pay rent without having to withhold it, which is more than I expect from most buildings and saved me from having to be confrontational about the situation which no one ever wants to do. They had HVAC repair guys in and out of the building frequently, trying as hard as they could to get everything figured out as soon as possible but it wasn't meant to be. When I notified them I was moving out, I received nothing but sincere apologies and an offer to get a good rate on another building they had with a different HVAC system. I ended up going to a different building, but it's not very often a management team can get a 4 star review out of me when I had to leave after 2 months. The true way to gauge a management team isn't when everything is going right, it's when everything is going wrong and they showed that even with the difficulties they're worth recommending. Thank you, Karolina and Anthony, for your compassion and hard work. Location 5 stars, amenities 5 stars, management 5 stars, that one stupid heater ruined an otherwise great experience.

I’m baffled by how this apartment building has good reviews. I lived here for 3 years, until at some point management wrongfully informed half the residents they needed to vacate, providing false reasons. They had already started renovations that left the building in chaos—appliances cluttered the hallways, front doors were constantly left open, and construction debris was everywhere. Management is both incompetent and rude, with higher-ups being even worse. To top it off, the heating and cooling rarely function properly. Packages get stolen. Communication is terrible. Do not live here.

Great location. Studio decent size able to separate kitchen area, living space and bed area. Bathroom floor & shower tile could have been redone doesn’t add “character”. Noise/music from restaurant/club next door is a downside. Maintenance responds quickly! Staff are nice & helpful. Good communication. Under Essential Management PLOT TWIST Within the last few months of my lease the management got extremely unorganized! Constantly changing team members and was unresponsive. I have since moved out and despite leaving my unit spotless they have YET to return my security deposit. It has been 2 months and I have received no emails or calls back. I have multiple emails to Briggs stating my forwarding address and I gave it to the staff prior to moving out so that is simply false.

The leasing agents are really great people! They treat you like your part of a community opposed to as a number! I really miss this community and hoping to be back at this community! The leasing people works with you as long as you’re open, honest, and transparent with them! My only complaint was the parking at night! I should’ve been more patient about the parking! I really miss working with Marcus and Karolina!