Brigham and Women's Hospital

A huge thank-you to the Brigham maternity team for your professionalism and compassionate care! My son was born here about two months ago — it was our first delivery. Since we’re from Russia and had prepared ourselves for the kind of rudeness and negligence often associated with childbirth there, we were amazed to see how positive and respectful the experience can actually be. I noticed so many good things at every stage — we were supported through labor, delivery, and postpartum care; my wife was listened to attentively; and the meals afterward were great. The doctors not only showed high professionalism but were genuinely kind and caring throughout. If we decide to have a second child, we’ll definitely welcome them into the world at Brigham again! P.S. I do have one suggestion for improvement. After giving birth, a mother needs rest and at least a bit of sleep. However, it’s nearly impossible when staff from various departments come in every half hour, continuously. My suggestion would be to optimize the visits and, where possible, group several check-ins together. During the first two days we were very stressed and couldn’t sleep — not because of the baby, but because of the constant flow of visitors. Thank you!

In September 2021, my life changed in the most unimaginable way. At just 34 years old, I suffered a ruptured brain aneurysm. As a mom to two little girls, ages 6 and 7 at the time, I was terrified — not just for myself, but for them. I couldn’t imagine leaving them behind, and I certainly didn’t want their lives to continue without me in them. In that moment, I had no idea how my story would unfold, but thanks to Dr. Patel and his extraordinary team at Brigham and Women’s Hospital, I am here today — alive, healthy, and able to embrace life more fully than I ever could have imagined. Dr. Patel is incredible. From the very first moment, it was clear that he and his team were not only highly skilled, but also deeply compassionate. They treated me as more than a patient — they treated me as a person, a mother, a daughter, someone whose life and family mattered. Their urgency, care, and expertise were matched only by their kindness. Every nurse, doctor, and staff member went above and beyond to make me and my family feel supported, informed, and reassured during what was, without exaggeration, the scariest experience of our lives. I could feel that they were fighting for me as much as I wanted to fight for myself, and I knew I was in the best possible hands. Thanks to Dr. Patel and his team, I recovered. I returned to work only six weeks later, something I didn’t think would be possible at the time. Since then, I’ve received a promotion, bought a new home, and even started a small family farm. Yes, after surviving a ruptured brain aneurysm, I apparently decided that goats and chickens would be the perfect addition to my life — and somehow, even in the chaos, it’s all been joyful and fulfilling. More than anything, though, I have been here for my daughters every single day. I’ve watched them grow, celebrated milestones, shared laughter, wiped tears, and read countless bedtime stories — experiences I almost lost forever. Every single day is a reminder of the gift I was given. Dr. Patel and his team didn’t just save my life — they gave my daughters their mom back, they gave my family a future, and they gave me the chance to continue dreaming, building, and laughing (yes, even with goats and chickens in the mix). They combine world-class medical skill with genuine humanity, and I have never met a team so dedicated to their patients. Their compassion and care made a terrifying experience not only survivable but also, in many ways, life-affirming. If you or a loved one ever need care, know this: Dr. Patel and his team at Brigham and Women’s are not just exceptional doctors — they are miracle workers who restore hope, heal families, and give people the chance to live fully again. I am endlessly grateful to them, not only for saving my life, but for giving me a second chance to keep building the life I love. No words can fully capture my gratitude, but I hope this gives some sense of the life-changing impact they have had on me and my family. To Dr. Patel and every member of his team: thank you, from the bottom of my heart. You didn’t just save me — you gave me back laughter, dreams, chaos, and joy. You gave me back life itself.

Good luck trying to schedule literally any type of appointment through this hospital system, even when you have insurance THROUGH BRIGHAM AND WOMEN'S HEALTH PLAN. Oh, and if you decide to move at any point in your life, it isn't possible to switch your doctor to any other location in Massachusetts. I will not be driving over an hour just to get to a primary care appointment while there are other doctors that are accepting new patients fifteen minutes away from me. Good thing I'm healthy enough to wait God knows how long to get new health insurance and find another place in the area that actually lets you make appointments with them rather than giving you random phone numbers to call where nobody helps you. Thanks for wasting my time!

Going for neurology and it started out fine. My actual neurologist is great but I couldn't see him this time and I wanted a medication change. The nurse practitioner was awful, ran late and then the appointment was sub-par. The second check in visit was a virtual visit she was late again and didn't remember me (4 weeks later). The appointment lasted less then 10min and could have been done through a message. Then the hospital itself is greedy and if your insurance charges a copay per bill then be prepared to pay 2 co-pays one for the physician and another for the facility, this includes virtual visits.

**If you’re considering a quadruple bypass surgery for your loved one—**PLEASE READ THIS FIRST. It could save a life. I am writing this in heartbreak and outrage over what happened to my father-in-law. In mid-March, he was admitted to the hospital and told he urgently needed a quad bypass. His arteries were reportedly 80% blocked, and we were told he could have a heart attack “at any moment.” The pressure to agree to surgery was intense—from the doctors and, painfully, from us as a family. We were told this was a “routine procedure,” that he was a “perfect candidate,” and that this would give him a better, longer life. That could not have been further from the truth. Shortly after the surgery, he suffered a micro stroke—which should have been a red flag. Instead of investigating further, they rushed him to a rehab facility. Days later, he suffered a massive stroke that has now left him in a near-vegetative state, requiring constant oxygen, with a severe Stage 3/4 untreatable bed ulcer, and unable to return home. Since then, he’s endured even more trauma: additional surgeries like a tracheostomy that only worsened his condition and quality of life. What we thought would be a healing process has turned into a nightmare. This surgery destroyed his life. No one told us to get a brain MRI first. No one talked about prior mini-strokes. No one explained that his age or condition could increase post-op risks. We were just told to “trust the process.” Let me be clear: Quadruple bypass is not a “safe” surgery for everyone. It’s not “routine.” It’s not “low-risk.” And no one should be pressured into it without full transparency and thorough testing—especially neurological evaluations. The system failed him. And it failed us. Now we are left helpless, watching a strong, intelligent, beloved man fade before our eyes—all because we believed the doctors when they said this was the best option. Don’t let this happen to your family. Do your homework. Ask the hard questions. Get second opinions. Get full-body and brain scans. And don’t let anyone rush you. This review is not written out of anger—it’s written out of deep pain, and in the hope that it might prevent another family from making a decision they can never take back.

Yesterday I was in the ER for chest pain.i was seen by a student doctor nsme Sean he was so professional and attending to every one in the ER like he ran multiple patience with ease and the nurse I forget her name was awesome they made a great team. I been a patient at Brighams for years and I can say that was the first time I was attended to and not looked at funny I’m sick a lot and I get treated awful I was even told one time I faked my sickness or they think I’m there for narcotics lol so wrong. Message for Sean you are awesome and you shamed a lot of Doctors in the ER yesterday you are going to be an awesome Doctor God bless you on your journey you are a natural healer by how you treat people im glad I came in and met you🙏🏽💕

Dr. Micheal Weaver did an exceptional job performing ankle surgery after I was admitted to the ER with an open ankle fracture. Everyone in the ER took a good care of me despite crowds of people.

This hospital disgusts me. This hospital failed my brother. I never bothered to treat him properly, and they wasted valuable time, and my brother ended up passing from his cancer because it went untreated. Now that they can't further milk. My brother's insurance and I'm trying to get ahold of them to get documentation in order to get bereavement leave from my employer, every department that I get referred to tells me the same thing that there's nothing that they can do that, I would have to go through public. Records, and it blows my mind. Because they were all willing to offer me all sorts of assistance when my brother was on hospice care, or we're here for you will help you with anything that you need and now that my brother is gone now, they don't give a damn. Do yourselves a favor and don't put your loved ones here. Otherwise they'll just end up with an expiration date.