Kelly H.
Yelp
My friends and I were excited to try Brisa last night, the restaurant's aesthetic is absolutely beautiful, and the décor really sets a lovely mood. That said, there were a few areas that could use improvement.
When we arrived, the hostess was very friendly and provided great service. She initially tried to seat our party of 6 at a table where we'd all be lined up facing a wall, which wouldn't have allowed us to converse comfortably. After letting her know, she quickly found us a better spot, and we went to the bar to wait for our table.
At the bar, our bartender was cold but seemed busy; a bit more warmth or small talk would have helped us feel more welcome. We tried to get his attention a few times before he made drinks to let him know we wanted to switch, but unfortunately we couldn't because he was too busy talking to his coworkers.
Once we were finally seated, the music volume at our table was quite high, making it hard to carry on a conversation without yelling. This is not the place to go if you want to be able to talk during dinner you really can't hear anything about the music. It also took a little while for our server to check in. She was courteous but didn't offer recommendations for drinks or dishes, and we had to ask for refills on cocktails and extra utensils. Our food arrived at different times, the sushi came about 10 minutes after the rest of our meals, which disrupted the flow of our dinner. We even requested a small modification to our sushi roll, but were told it wasn't possible because they were too busy.
As for the dishes, 3 of us opted for the Smashburger, but it didn't quite hit the mark for our group. One friend returned hers, and our server quietly removed it without prompting a replacement. For a burger that's $25, it really should come with french fries or at least the server should ask if anyone wants to up grade to french fries instead of the chips it comes with. The Costa Roll we shared also felt a bit past its prime, 2 of us were sharing, and only had just one piece, and we had to request extra chopsticks after mentioning we were sharing.
Brisa has a lot going for it, from its gorgeous ambiance to its inventive menu. With some adjustments to volume level, service attentiveness, and kitchen timing, this spot could easily become a favorite.