Moto S.
Yelp
I could've sworn I had left a 5 star review a couple years ago. Five stars for the food, it's fantastic, the BBQ and the Brix burger are great. However good luck getting it.
They recently moved into a brick and mortar building, at this time they said the burger would be available all day on the menu. They're only open from 11-4, and an extra hour for the bar, till 5, which is really bizarre when you think about it. You've got a bar now, why aren't you open later in the evenings?
Anyway, this is more of "I'm sick of places that still do this crap in this day and age" rant more than anything. I go in, about three hours after they've opened, and I'm told, "sorry, we're out of all the meats". I ask "even hamburger?" Yep, nothing, nada, zip. I turned and walked out while someone is still trying to apologize. Who cares?
Okay, I understand when you're running out of a trailer you have limited space for storage. Also, you don't want to over cook too much and have too much left, although when you're running out almost two hours early you obviously aren't preparing enough. When you have a brick and mortar, I bet you have a walk in cooler and freezer, and I hear they have another smoker now, so what's the problem with supply? You've been doing this for years, pretty sure you have an idea of how much you're going to sell. You can obviously store more product.
Derek Allan's was the same way. My one and only visit there, I was eating inside a half hour after they opened and heard them tell a customer they were already out of something. I remember when they used to put stuff on Instagram about 1-2 PM saying "sold out already" like it was something to be proud of. I wonder what kind of business Derek Allan's is doing nowadays? Oops, they went out of business.
Hey, you moved into a brick and mortar, time to put on your big boy pants and act like a real restaurant. Plan ahead, prepare, open longer, put that bar to work. I bet they might do some good bar service. Honestly, a full bar open six hours a day, four days a week....till 5 pm....why? I remember when Heim first moved into their building on Magnolia, he had product problems too. But, he figured it out, stayed open later, went to six days a week. Maybe they need to talk to him about it.
Anyway, sorry if this is unfair, but enough is enough. People are driving across town to someplace they want to go, to eat the food they serve, only to find out they should have been there an hour before opening because the place is worried about having unsold food at the end of the day. If I'm ever able to try the food here again without having to get in a long line before opening just to make sure I get *something*, I'll be happy to change my review. Like I said, the food is great, but at this point, nothing is worth standing in line for hours anymore. Nuts.