Mike O.
Yelp
I reviewed Brobecks after my first visit a few months ago - which was a largely positive affair - and promised Mr. Brobeck that we'd be back and I'd give some opportunity to raise the rating I awarded the first time around.
Since that first visit, the magnetic field that surrounds the ham salad has drawn my wife, and thus our family, back at least three more times. And, even though we continue to show up for the ham salad, we happily stay for the delicious barbecue.
Enough cannot be said for how awesome this ham salad appetizer is - so unique, smoky, delicious. Mmmm...mmm! And the chips that come with it are sooooooo crispy and well-seasoned, that I'd bet the lottery you could never eat just one...or ten.
I've also now tried a combo (two-meat) sandwich - with pulled pork and turkey - and can tell you that it's better than the comparable sandwich at my other go-to quick-eats barbecue joint in town, who shall remain nameless (might rhyme with "rates")... The meat was rich, moist and smoky in flavor, and the bun was soft and fresh.
Also since that first visit, we've experienced highly efficient, prompt and professional service, time and time again. On our last visit, we arrived at the height of the Saturday supper rush, had what appeared to be a trainee for a server, and yet he and a more-seasoned staffer saw after us as good or better than your high-end steakhouse wait staff. Very impressed.
On the service side as well is how dang fast food is served. I swear it's at the table before I get the last syllables of the actual order itself out of my mouth...
Lastly, I'm taking the Value rating up a notch as well. Frankly, for this solid of barbecue and service, it's become very difficult for me to keep that remaining star in the category hostage. They're not "giving it away", but whatever is right below that - that's what we have here.
We don't eat out a ton, but you could say we've pretty much become regulars at Brobecks! On our way home after our last visit, my beautiful bride and I both decided that it had overtaken "Rates" as our favorite quick BBQ eatery in south KC.
Now if I could just talk the wait staff into yelling at me to "take my order", I'd have it made!
Food = 4/5
Facility = 3/5
Service = 5/5
Ambiance = 3/5
Value = 5/5