Alex D.
Yelp
While visiting this restaurant about a week ago, I had an experience that left me shocked and disappointed. For context, this restaurant is a counter/partial service dining establishment. As we were waiting on our food, a server brought out our dishes to the another table (who ordered after us), walked away, realized that they had given the wrong table our food, picked up the dishes because the table swore "they didn't touch it", and brought it right over to us. I should have said something in the moment but me, and my friends, were genuinely stunned as we have all worked in the service industry for 10+ years and all know this is big sign of concern. In my state and experience, as soon as a plate touches a table/leaves a servers hand, it is a health code violation to give that food to another customer. The server did not have eyes on the plate for a solid 2-3min and had no way of knowing if the other customers touched, sneezed, coughed, etc onto our food. The nonchalance and lack of panic in the servers demeanor led me to believe that this kind of behavior is normal. I am really not one to leave reviews, especially in relation to service related issues, but since returning home I have told this story to my coworkers and their similar level of appalment made me feel like I should make my experience known to other customers that are interested in dining here. I also had emailed the restaurant before writing this review, but they did not respond. We were all a little disappointed with the food as well, it was just a bit lacking and needed to be seasoned better, especially for the high price. The vibe was cute, but these kind of food safety issues need to be addressed immediately.