Dusty R.
Yelp
I grew around the corner from this place and have been coming here for years, and I enjoy the food from Brolly Hut. With saying that, they have their issues.
Food:
The food is your typical mom and pop shop style food. It's greasy, it's good, it has flavor, and it's a local spot everyone knows about. I'm not mad at the food at all. I ordered 2 chicken salads and an order of fries. The fries only come in one size.
Service:
I have to say the service was extremely bad. The cashier was yelling next, which is fine, but didn't say hello or hi. No customer service experience at all. I asked for a pastrami salad, and I was told they don't make pastrami salads. So I asked if you could put the pastrami on the side, and they had to get approval. Someone in the back said yes, it's fine. I then asked if they have a chicken salad, which I already knew they did, but I wanted to see what the difference was from pastrami and chicken. The cashier said yes, we have a chicken salad, and I replied back, "What's the difference from pastrami going on the salad compared to the chicken? The cashier stated we just don't do it. I said Okay," and ordered 2 chicken salads and an order of french fries. I got my number and sat down and then waited for my order. After the 3 people who ordered after me received their food, who also ordered multiple options from the menu. I walked up to the window to see if I saw anything that looked like a salad being prepared and only saw another order that came after me being prepared. I walked up to the cashier and asked for my money back as I did not want to wait any longer because I felt like my conversation about the pastrami and challenging why they didn't do it somehow rubbed the staff the wrong way and decided to make my order after everyone received their order. When I asked for my money back, the cashier said, "Why? I explained my reason, and the staff spoke about it and then decided to give money back. The crazy thing is they never started my order, and I was waiting for 23 minutes with only 2 people in front of me, and they left 10 minutes into my wait time. Everyone else came in after me. It's sad when the food is good but the staff makes you not want to come back.
Atmosphere:
It's dingy and looks beat up. The tables and chairs are the original but haven't been taken care of.
Price:
The price is good for the food, no complaints. 2 chicken salads and an order of fries came out to 25.82
Location:
It's in Inglewood, CA, on Crenshaw Blvd.