Tyler Huey
Google
I had high hopes for Brooklyn Bagels in Arlington, but the experience left me thoroughly disappointed. The service was reminiscent of the Tri-State area—quick-moving and no-nonsense. You had to know what you wanted before getting to the front, with 3-4 staff rotating to take orders. Normally, that kind of service works when the food makes up for it. Here? Absolutely not.
On my first visit, I was excited and ordered a pork roll, egg, and cheese. They had no idea what a pork roll was (fair, outside of the Tri-State area), so I rephrased it as a Taylor ham, egg, and cheese. Still nothing. I ended up just saying “ham, egg, and cheese,” but at a place called Brooklyn Bagels, you’d expect some knowledge of East Coast staples. However, that is not what took away points from my review.
When my order finally arrived, it was a disaster. The bagel sandwich looked absolutely despicable—just take a look at the photos I’ve added to this review. I opened up one of the halves of my bagel, and from the photo you’d think I had removed some of the insides. Nope. For the price I paid, I was expecting something resembling quality. Instead, I got a semi-stale bagel with lackluster ingredients that shouldn’t even be associated with the name “Brooklyn.”
If you’re going to market yourself as “Brooklyn” anything, the product should live up to it. This was a major letdown.