Corinne K.
Yelp
I wish I could give this establishment 0 stars. I don't post reviews ever, but because I feel literally helpless, this is my only option. I forgot my $300 jacket at this venue and emailed them the next morning. They emailed me back and said they have it and I can come and get it whenever they're open. I went to get it when they were open and they couldn't find it, said they'll look harder later. I continued checking in via email and basically they said "we aren't responsible for lost items". But they found it before. They had it. They told me I could pick it up. So what does that sound like to you? It sounds like someone that works for them stole my jacket after it was found. And now that they can't find it, they just gave up and stopped communicating with me. I feel like they are siding with their thieving employees and gave up on helping their patrons. To me, $300 is a lot of money and I saved up for that jacket. I know that's petty cash for an establishment like that. They clearly do not care about their local community at all. I even asked if they could meet me in the middle and pay for half. No response. I understand if I lost my jacket and someone stole it that night and they never found it, fair. But they found it, they said they'd keep it safe and I could pick it up. So what happened between that email and me getting it? A theft occurred and they didn't care to take care of that. To me, this is not a community space. Communities don't work like that and your name don't fit the bill.