Aakruti V.
Yelp
Used to be a great venue, but then it went downhill.
I used to really enjoy coming here - the shows themselves are really amazing, especially since they updated during the pandemic. I love how there are food trucks on site in case I get hungry. And I appreciate the non alcoholic drink options.
However, I have had several bad experiences with management and bouncers, as someone who exclusively goes to this venue as a VIP. First, during a summer daytime show, the sun was really hot, and the VIP section was directly in the sun. The management refused to put down the sun shade saying it was windy, but there was zero wind that day.
Worse, a friend of mine got sexually harassed by a security guard here - he first searched her whole clutch (handbag), making her take everything out. This part could arguably have been reasonable by itself, but then after he found nothing, he did a pat-down of my female friend - he did not call over a female guard, did not limit the search to just the wand, and did the pat-down by hand. It was sexual harassment, and nothing was done about it.
Another time I was at the mirage, a bouncer was literally hitting people in the head for no apparent reason than that he was bored. We were literally minding our own business trying to get past the bar. When I reported this to the manager, the offending bouncer tried to gaslight me. When my friend corroborated the story, the bouncer gave a half-apology without taking accountability. Management did nothing.
Moreover, the non-smoking policy is not enforced at either the Mirage or at the indoor Avant Gardner. No-smoking no-vaping plaques are posted all over, but even when someone smokes or vapes in front of a bouncer, they do nothing about it (even when reported) - which is a health code violation. When bags are searched, rather than confiscating my 2oz hand sanitizer, they should instead confiscate vapes and cigarettes in a venue where smoking is not allowed, or else enforce the policy.
Overall, the place is good in theory, but it's not a safe space for women, and they ignore people smoking indoors and in the non-smoking portions of the outdoor venue.