Bill Jlee
Google
Today was very disappointing. We visited this place for the first time in five years. The last time we came, the service wasn’t great, but a friend recently told me they had a good experience, so we decided to dine in for my birthday. That visit actually turned out well. Their minimum tip policy was 18%, and we gave more than that. We also noticed they now calculate tips after tax, which used to be before tax.
A month later, we came back today and had a terrible experience. First, we were seated at a corner table where no one checked on us. Our water was never refilled. I tried to make eye contact with a young male server. He did come over, but he was clumsy—he dropped meat into the gas stove, and when cutting our onion bud, a quarter of it fell off the grill. We had about five to six rounds of Gold, but no one ever changed our grill. By the last round, the grill was completely burnt, and I had to stop him from cooking more meat on it. I asked him to replace it.
In the past, we had good service from a female server who was skilled at grilling, and a male server with glasses who seemed like the manager. Because of our last experience, we expected something similar, but today we felt ignored and overlooked. Maybe they remembered us and assumed we don’t tip well—even though the minimum tip is already 18% after tax.
Also, all the meats today were extremely salty. I don’t know what happened, but it was too much. I don’t think I’ll be coming back.
팁으로 사람 판단하기 전에 서비스랑 맛, 퀄리티에 신경쓰세요. 사람 차별 대우하고 오늘 음식은 왜 이렇게 짠지. 술 먹는 사람들을 위해서 짜게 한건지 원.
