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Deceptive and aggressive parking attendant — avoid Brown Derby Plaza
This garage is managed by Supreme Parking Services, and the attendant here (who has apparently worked there for "more than 20 years") is blatantly misleading customers. When I arrived, I specifically asked if they validated for Jjuku Jjuku (the restaurant upstairs). The attendant clearly said “Yes, we validate for Jjuku Jjuku.” He then asked if I wanted valet or self-parking. I chose self-parking after seeing an open spot — and without any explanation, he charged me $22 on his card reader.
Later, after my meal, I had my ticket validated as instructed. When I returned, the same attendant refused to honor it, claiming validation only applied to valet. When I pointed out that he had told me otherwise, he became hostile and insulting, even making insulting comments about my family. Totally unprofessional behavior and a clear bait-and-switch tactic to overcharge unsuspecting customers.
This is deceptive, unethical, and reflects poorly on both Supreme Parking Services and Brown Derby Plaza. Do not park here unless you want to be scammed.
Date of visit: October 18, 2025