Brownstone

We were there for a brunch on Saturday. Although the service was very good but the quality of the food was not as good as expected. It has a charming atmosphere and nice staff.

The breakfast plate was very filling and great affordable pricing. The espresso martini was extremely strong and undrinkable. Oysters were amazing. I will be back

The Brownestone, there's a lot going on with this restaurant where do I began. I chose to visit this establishment for brunch specifically because their website states that brunch ends at 4pm and the menu got my attention and i like checking out restaurants I’ve never been to. I arrive to the Brownstone about 2:30pm, my intention was to try multiple dishes which I do at every restaurant I go to. I was seated at a high table it was a great spot to view the entire restaurant. I ordered  a cup of hot black coffee it was brought to the table Lukewarm and the egg salad sliders ordered were lackluster salty and the mini buns the egg salad was served on got no love from the chef they were very dry almost like they had been sitting out for a while. Even though I was having issues with my order I was checking out the dishes going to other tables and they looked great and from the visuals I ordered a couple of entrees and couldn’t wait to get them to the table.  A few minutes go by and the waiter comes to the table to inform me that the order couldn’t be completed because their brunch time was over and handed me a dinner menu. No stress no problem I ordered soup and their best offering for steak cooked medium. The waiter refills my cup with more lukewarm coffee and while they were doing that I ask the waiter what time was their watch was saying and they responded with 3:07pm, I then mentioned that I came to Brownstone because their website states brunch is served until 4pm. As I’m waiting for my new order I’m checking out the restaurant and I noticed employees coming into work greeting coworkers and then walk pass my table to hang up their coats and immediately start working behind the bar and waiting tables. The transition was so quick I was wondering did they even bother washing their hands, I got my answer just from watching how they worked. When you have your employees comfortable enough to walk the floor eating hand to mouth and constantly massaging their head running their hands through their hair as they serve beverages and food I  know they never washed their hands. My waiter returned to the table now to inform me I can’t get what I ordered because the kitchen and chefs weren’t ready and then handed me another menu for lighter meal choices at that point I ask for my Bill. I left Brownstone very confused questioning if they had a personal ought with me because customer’s were still coming in to eat as I was leaving.  Because of the false advertisement of their time for brunch (since my visit they’ve updated their website) a bad offering of egg salad  sliders and the allowance of their employees to eat on the floor while serving the public and very bad hygiene practices I give Brownstone 1⭐️

First time going here. We were just finishing a college tour and wanted breakfast but it was getting late so when we saw brunch We jumped at the opportunity. The original restaurant we were going to go to had an hour wait.. there was a reason! Where to begin… The waitress took our order and explained she would be back with waters in a bit as they had no clean glasses. My husband and I ordered coffee. I also ordered the breakfast burrito without steak - just vegetables. I was charged the same price as if I ordered it with steak! There was an empty ketchup bottle on the table. No napkins or silverware. There was no cream/milk for the coffee. There were no spoons to stir the coffee but I guess without cream what’s there to stir? When our meals arrived a gentleman brought them out and was annoyed when I asked for cream and silverware. In his defense I saw him getting plates for another table and was probably feeling overwhelmed with the lack of service. Anyway, my daughter grabbed ketchup off of a table nearby and we made do. The food left something to be desired. The cider donut holes were the saving grace- yummy! My husbands toast was toasted on one side but was dry without butter- maybe he should’ve requested butter when he placed his order but stupid us assumed the toast would be buttered or it would be on the table. All of the Canadian bacon was grilled on one side only similar to the toast. The home fries were not tasty but that’s a personal preference. Our coffee cups were stained all over and dirty looking. I’ve never written a review about a restaurant before but felt compelled after our $75 brunch which left something to be desired!

We had a fabulous time at our rehearsal dinner and after party at Brownstone and have been raving about it ever since. Everyone loved it! The food was absolutely delicious and served and timed to perfection, and we discovered they have the very best clam chowder anywhere! Outstanding service from the chefs, bartenders and service staff made our event a big hit and the perfect way to kick off our wedding weekend and meet the new family. Special thanks to our coordinator, Leah, for being so responsive and thorough with the planning along the way. We highly recommend Brownstone to anyone seeking delicious food in a great atmosphere in Boston Back Bay for a special event.

We went there for brunch, and even though the service was very long because of a mistake with the waitress machine, we were very well taken care of. They offered us 50% discount for the mistake which eas really appreciated, since we waited an hour for our plates. Food was really good, staff was very friendly and the place is charming. We did not book in advance and still manage to find us a place. I recommend!

We had brunch reservation for 5, December 8, were seated just fine at 11:15 but they are sorely understaffed. After 40 minutes Four meals arrived and one was so late to arrive he could not eat it aside from it being late it was cold. Rock hard cold toast on every plate. No one took a coffee order. I had to get up find a waitperson 2x to ask for water, coffee, and the bill. The party next to us shared similar comments. In total it took over 2 hours.

Brunch was great! I would recommend making a reservation as it was quite busy. The food was delicious. I got the grilled blueberry muffin, the egg sliders, and the breakfast potatoes. Mimosa was good too!