BTW

Taste : Good Quality speaks for itself Service : Although self service but when I asked some additional things , they provided the same Cleanliness : Clean and hygiene was there Presentation : Decent Presentation and serving was there Quantity : Just enough to fulfil your hunger Atmosphere : A lot many people, family are eating , so you can say good atmosphere Location: Just out side of Janakpuri District Center

⚠️ Worst Experience Ever – Avoid This Place! ⚠️ I had the most horrible experience at this outlet. I ordered Veg Manchurian and Chilli Paneer, and what I received was beyond disgusting. 🤢 The food was served in the most unhygienic and careless manner. It looked stale, tasted horrible, and smelled like it had been reheated multiple times. I ended up vomiting after reaching home — that’s how bad the food was. 😡 To make it worse, the staff here is shockingly rude and arrogant. The so-called manager, Dinesh, was extremely disrespectful when I politely complained about the quality of the food. Instead of listening, he told me, “This is how it's served here,” as if I had no idea what Veg Manchurian or Chilli Paneer should taste like. 🙄 He acted like a complete ill-mannered person, lacking even basic customer service etiquette. I was shocked by his tone and unprofessional attitude. It's clear that the staff has zero training and no interest in customer satisfaction. 👎 I’ve eaten at countless places, but this is by far the worst experience I've had in years. This brand has completely lost its credibility for me. The food, service, and hygiene — all were a BIG ZERO. ❌ ⚠️ I would strongly advise everyone to stay away from this place. Never again in my life will I eat anything from BTW.

Found a pic in my gallery today, I know it is late because i forgot to write a review that time. I have ordered sweets from BTW (late night craving), i ordered angoori kesar petha and rasbhari. Rasbhari was very dry and you won't believe they send me paan mithai instead of angoori kesar petha and when I called BTW, phone was switched off. So BTW if you don't have the sweets available than avoid accepting the orders because it can spoil someone's mood. What you exactly did.

Ordered papdi chaat here, tho the food was food but the service and attitude of the person made this was not quite good. It’s an open setting and I believe if you are charging 150+ for a snack then you should have a dine in or atleast place chairs.

The food had insects in it. There was a bee in the sambar. Terrible unhygienic food. So expensive yet there were insects in the food. Shame on BtW.

Edit - Feb 2024. The seating option is longer available here. Big downgrade! The food quality is now still the same as it was 5 years back. You expect good things from a place like this. This is not a criticism by any means. I am not even downgrading my rating. I expected too much from them 6-7 years back. If they really want to grow from where they are, they need to invest in a broad menu and seating option. Even if they manage slightly substandard seating at a crowded place, it’s better than no seating at a posh place. Hope they’ll learn from their business blunders.

BTW has almost everything from sweets to snacks . They have introduced Rabri Faluda and Ghewar do try it . Big fan of their Sweet lassi . For every occasion or casual eating this is perfect in terms of taste and quality . Cholle bhature , Pav Bhaji , tikki , golguppe , sweets like rusgulla , Rasmalai , Malpua .

Dear Management i am really disappointed that it was my 3rd visit at janak puri . I ordered for Masala dosa which i got without coconut chutney and when I asked they said sir it is finished . I will not visit again if you guys are serving dosa without coconut chutney. Poor experience I will not wisit again