Neta Oren
Google
Edit from August 2025
We’ve eaten at this place probably at least 30 times over the past 2 years. We always order the same pizza (Bufala margarita) and it was a good solid pizza and restaurant.
We visited the restaurant again today and had the worst experience we had in any restaurant in London. If I could give zero stars I would.
The staff seem to have changed.
It started from the moment we came in and it was obvious staff isn’t focused as no one came to the front to sit us.
We ordered the same pizza as always, Bufala margarita. We waited a bit and then got the wrong pizza, Bufala special. The moment it came we said it’s not what we ordered, since this pizza has meat on it and ordinary mozzarella + fresh Bufala mozzarella (vs our usual pizza which is only Bufala mozzarella which is cooked). The waitress took the pizza back to the kitchen, and then came back to us and insisted we eat it anyways and ‘just remove the meat’.
Since we’ve eaten there many times we wanted to be nice we tried that, and we asked to at least pay the price of the pizza we did order which is lower and the waitress said yes.
The flavor of meat was very strong, and the normal mozzarella with uncooked Bufala mozzarella mix just doesn’t work.
We didn’t eat one pizza and even though the waitress passed by our table at least 6 times she didn’t ask how is the pizza even though she saw I wasn’t eating.
When the bill came it had the higher price of the wrong pizza.
We asked them to change to the price of what we did order, and instead they just gave a 2£ discount, which doesn’t cover the difference.
We asked them again, and then the manager came and started raising her voice and arguing with us insisting that we did order the Bufala special, even though we said we ate there many times and always order the same. I even showed her the pizza on the menu and the difference in price.
She continued raising her voice and arguing so we paid the lower price of what we did order and left.
We will never eat here again, this was the worst experience that we had in the UK, that just got worse as the experience progressed. This manager should not work in hospitality.
Original review from 2023
Good pizza with good dough, fast and pleasant service, clean restaurant and bathroom, great vibes, average prices