Elizabeth Kibby
Google
Traveling for work and had a 44' Fifth Wheel in tow. Decided to book a room because of the intense heat and they offered truck parking.
Check in was simple, desk worker was pleasant but not chatty. We was assigned a room (1408A), confirmed where to best park the truck/unit and headed to our room.
When we turned the AC on it was rather loud but was blowing cold air. We both got cleaned up and headed downstairs for dinner. Once we returned from dinner the AC seemed to be having difficulty breathing and not blowing cold any longer. I tried calling the front desk but after several minutes on an automated hold went back to the front desk. The same desk worker assigned us another room, no real concern of the non working AC in the current room.
We went back to 1408A to gather our things to go across the hall to 1409A. The AC was turned on while we moved things across the hall, about an hour later we called it a night. A few hours later, around 11 pm the room was warm and not was not cycling on.
This time my husband went to the front desk, as I was overly tired and extremely irritated. A gentleman working thr front desk offered to send the engineer (maintenance) or move us rooms again. This time, we was given a room on the 1st floor, so we packed everything up again and moved.
The pillows in the final room were awful compared to the prior rooms, bed was comfy enough but most importantly the AC operated as expected until we left at 6 am.
The casino was pretty empty, only a few people playing on the machines. I did not see any live tables but I wasn't there to gamble. A lot of the attractions that once made this resort shine are closed, hidden behind dust and despair. I wish I could have experienced this place in its prime. Only photo I took was of Desperado
All in all, I would stay here again (but request a first floor room) simply because of the commercial parking lot.