Benjamin D.
Yelp
My favorite wings in the Chicago area no doubt but it has become the Spirit Airlines of wing joints in the last decade or so that I've been eating there.
Raising prices is only natural, plus with the supply chain issues surrounding meat and the tight labor market it is a absolutely necessary to stay alive. I get it.
Last year they stopped offering tap water. Annoying but I get that too. Drinks are a core piece of margin and profitability in every restaurant, and without them the owner will either be forced to charge you more for the food, or decrease the quality in an effort to maintain price. Only thing is Buff Joe's has both increased the price, shrank the food, and makes you pay for water but again, it's a tough time in a tough industry. Also, contrary to popular belief, it is only illegal for a restaurant to refuse serving free water if they sell alcohol; Buff Joe's does not.
Cash only in an increasingly cashless world. I get it, why would you want to pay 1.87% to Visa and MasterCard when you can instead earn a fee off the ATM machine. Not sure how places like this don't get audited all the time but whatever, it is what it is.
As for the place itself I personally like it the way it is and don't want it to change. Okay maybe the restroom is a bit gross and I guess they could do a bit better of a job wiping down tables given COVID but honestly, it's all part of the experience.
And finally, they stopped providing wet naps during the pandemic. That's where I drawn the line. Like COME ON! Really? It's a wing restaurant. Charge me a quarter if you must but don't not have em. It's absolutely ridiculous. It is $22.59 for a double order that is the same amount of food as a single order everywhere else, which really means it is $25 with tip before you even order fries, a drink, or anything else and you can't offer wet naps anymore????? This is where it's really starts to feel like Spirit Airlines. The rest of it makes sense and is a product of unfortunate realities, but taking the wet naps away borders on robbing the customers of their dignity. I hate sounding like a 'Karen' but it's true.