Buffalo Niagara International Airport

Buffalo Niagara International Airport is one of the most pleasant regional airports I have visited in the United States. Located just outside Buffalo, New York, this airport offers a smooth, efficient, and welcoming travel experience that stands out compared to the larger and busier hubs. It is a small airport, yet it is modern, well-maintained, and thoughtfully designed to make every step of the journey convenient for travelers. The first thing one notices upon entering the terminal is its calm and uncluttered environment. Unlike many large airports, Buffalo Niagara is not overcrowded, and that alone makes the travel experience far more relaxing. The check-in counters are easily accessible, the lines move quickly, and the security process is usually well organized. Most passengers can pass through TSA screening in a matter of minutes. The airport staff deserve special appreciation for their friendly and cooperative attitude. Whether at check-in, baggage handling, or security, they are polite, helpful, and professional. Their willingness to assist passengers—especially first-time travelers or those with heavy luggage—creates a very positive impression. Inside the terminal, the layout is simple and easy to navigate. The signage is clear, and there are no long walks between gates. The facilities are clean and comfortable, with adequate seating areas throughout the concourse. Restrooms are well maintained and conveniently located. The airport also provides complimentary Wi-Fi, which works reliably across the terminal. For passengers waiting for their flights, there are enough food and beverage outlets to choose from, offering coffee, snacks, and local specialties. Although the number of shops and restaurants is limited compared to larger airports, the available options are good in quality and service. The baggage claim area is another highlight of this airport. Bags are usually delivered quickly, and ground transportation is easily available just outside the arrival hall. Taxi and rideshare services are prompt, and the airport’s proximity to downtown Buffalo—roughly a 15- to 20-minute drive—adds to the overall convenience. For travelers heading to Niagara Falls or the Canadian border, the location is ideal, making this airport a preferred entry point for both domestic and international visitors. Another aspect worth mentioning is the cleanliness and upkeep of the entire facility. The floors, glass panels, and waiting areas are spotless, and the maintenance staff are attentive throughout the day. Even during winter months, when weather conditions can be challenging in Buffalo, the airport staff manage operations efficiently and keep travelers informed about delays or changes. Overall, Buffalo Niagara International Airport combines the best features of a small regional airport—efficiency, friendliness, and comfort—with the professionalism and reliability expected of a major air hub. It offers a calm and stress-free experience from arrival to departure. Whether you are flying for business or leisure, this airport makes the start or end of your journey pleasant and easy. I would highly recommend Buffalo Niagara International Airport to anyone seeking a smooth, well-organized, and traveler-friendly airport experience.

I’ve taken several trips to different states from Buffalo Niagara International Airport, and each experience has been very good. The airport is clean, well organized, and easy to navigate. Staff are professional and helpful, and security and boarding processes have always been smooth. Overall, it’s a convenient and pleasant airport to travel through. I’ve had consistently positive experiences and would definitely recommend it.

I liked this airport. Trolleys were free. Staff including security were quick. United airlines had only one staff and that too old lady but she was strong and efficient. But they could have more than one staff. You have to take cab to Niagara. No public transport which is easier. They have a club lounge which accepts priority pass. Lounge was awesome

Buffalo Niagara International Airport is an amazing airport. I think approaching the airport has to be my favorite, with you being just able to see the mist (if the winds are in favor) from the falls as you come in. Staff are amazing, airport is clean, TSA is smooth. End to end in the terminal doesn't take that long, and there are sofa-benches near the arrivals exit that are very comfortable. The airport lounge (Priority Pass for me) is okay at best, not the greatest nor the worst.

Traveled through here Thanksgiving week following the shut down and had the most efficient and welcoming experience. The TSA process was quick and efficient. The TSA agents I interacted with were so kind and friendly, communicating everything throughout the process with the new security machines. Will definitely keep this airport on my list as great places to travel through or layover!!

Buffalo airport was so much better than most other airports I’ve been to!! Nice staff easy to find, easy check points and great parking. Washington airport however was the absolute worst!! They changed one flight for an hour 4 times within the hour I was to fly out!! Will be avoiding in the future!

Pretty good and small airport. I usually fly out of here instead of Toronto, which usually cuts down the cost from $700 down to $300. Be careful with parking. Parked here for about 10 days once and got charged like $400

I have been on the Canadian side before, my first time on the U.S. side. It was beautiful. They are still doing a little more construction to improve it. But me and my family enjoyed it. Amazing

Hands down, one of my favorite airports!!! The Buffalo Niagara International Airport is everything you want an airport to be: small, clean, efficient, and refreshingly stress free. Pickups and drop offs are always a breeze. No traffic, no chaos, no anxiety. Baggage claim is quick and convenient and getting in and out of the airport never feels like a logistical puzzle. TSA in general but certainly TSA PreCheck is a dream here as I don't think I've ever waited more than five minutes. For its size, BUF has a bunch of food and drink options. You can grab chicken wings, Tim Hortons, or a solid pre-flight drink without feeling like you're settling. The addition of The Club lounge has been a fantastic upgrade because it's comfortable, has a mid-size amount of food options (plenty of drink options though), and it's just a great place to relax before a flight. Everything about this airport just works. I truly cannot say enough good things about it. If every airport operated like BUF, travel would be a lot less stressful. Five stars, without ANY hesitation!

We had a pleasant experience with this airport. We flew Delta in and out and rented a car with Hertz. While Hertz could use some work, we enjoyed the small, regional feel of this airport which made getting our bags quick and easy (drop-off as well), rental car pick-up and return fairly easy since it's directly across the street, and found some wonderful Buffalo Bills items in the gift shops at the airport. It's clean, TSA went smooth, and we had no complaints during a 4-day weekend girl's trip to Niagara and a Bills game.

Buffalo Niagara is a pretty basic airport. There are some dining options including local. The gate area areas are not cramped like some airports. Assuming it is not snowing it is relatively easy to get in and out of this airport. There are a surprising number of flights that come through.

The Buffalo airport is one of the smaller airports I have visited but so nice. We were flying out of Southwest terminal so that is the only area of the airport I visited. They have a couple of play areas for kids and quite a few food places to choose from. The gift shops had some interesting things to look at to pass the time. They also offered a lounge for active military and veterans with reclining chairs and light snacks and refreshments. My husband is a veteran so of course he wanted to relax in the recliner but he wasn't sure if I could join him. They were super friendly and welcomed me to relax in a recliner with him. I really enjoyed my few hours at the Buffalo airport.

A short flight from Chicago to Buffalo. Buffalo is a smaller airport. It is easy to navigate to find Gates and baggage. I found it clean. Lots of restaurants and businesses.

Amazing friendly airport. Quite cozy and intimate. Super clean and easy to navigate. The temperature was grand and the restrooms were pleasant. The associates were upbeat and really Bills happy.

The airport is easy to navigate and very small. However, it does not have many options to grab a drink or food. Most places do not accept cash.

One of the most efficient airports I've ever been to. Was through security, got a snack, and at my gate in less than 10-15 minutes. And it's not a fluke. It's always been pretty quick here and one of the reasons I can't move out of Buffalo, I'd miss the airport! Aesthetically, they're working on some bigger updates and projects in the terminals. Bringing in more food and stores soon. I've been coming to this airport since I was a kid and it is always felt the same. All of the staff are super friendly. This is just an easy airport to travel from and I really appreciate having it near home. Oops! They're calling us up to get on the plane. Gonna cut this one short but hey, don't take my word for it. Take a vacation, fly out of Buffalo, and see for yourself. Safe travels!

We arrived in Buffalo last week and today we are leaving today. When we first arrived, we just breezed through the airport and went to baggage claim. We really didn't get to see what this airport really had to offer. There are 3 departing times for the 7 of us and I get to hang out at the airport for 5 hours. So, today is a great day to venture around the airport to see what they offer. There's a really cute gift shop by TSA check in. Lots of fun stuff. There are a few food options here. The food cost is really expensive here so I'm going to wait to eat. My husband paid 21 bucks for a nasty pizza and a bottle of Dr. Pepper. My son ate one slice of it and cashed it quits. We all tried to eat some of it so we didn't waste it but we couldn't do more than a couple bites. There's a joint called the Marketplace and sammys are running at 15 bucks. The prices are insane. This airport is pretty chill. TSA was super easy to get through. And they were super nice! The gates are easy to get to and there's lots of seating. I appreciate the charge ports for our electronics. It wasn't that bad chillin here for a few hours. It's probably one of the chillest airports we have been to. Can't wait to fly back to Buffalo for another fantastic stay in New York!

Great Airport! Not very busy. It takes my family and I less than 20 minutes to drop off baggage, and go through security. Baggage claim is easy as well. Overall a nice, chill airport!

Although short-term parking *is* expensive, in winter in Buffalo it's a worthwhile luxury: Valet parking means never having to excavate your car from a snow bank yourself. This airport has all the major car rental agencies stationed in the short-term lot for another driving choice; you can also look up, "park and fly" packages from local hotels and use the hotel shuttle to and from the airport.

This was such a relaxing little airport to fly into! It appears that it was recently updated, as everything was clean and modern. There are comfortable waiting areas, including a nice lounge outside the terminal. It was a short walk from our gate to baggage claim where the bags were quickly delivered. Lots of shops with Buffalo merchandise for sale in the terminal.

Really good airport. Flew out of here on Southwest in November after a record long 19 day and night vacation in Canada (although we did go to the Bills game and saw the US side of falls at the very end). It is smaller but still has great food, especially Anchor Bar. The staff, especially the lady behind the Southwest Counter was so friendly, especially with our four checked bags and our disabilities.

I liked this airport. Although, I only have 1 time to compare it to, it felt very relaxed. Unlike others, check-in can feel stressful, this one was easeful and since it's not as busy there was no huge rush. The airport staff were friendly and helpful too. I stopped to get an iced latte at coffee beanery it was a bit overpriced but she gave it to me in a bigger cup since she said it had a lot of ice, that was nice. I choose this airport since it's the closest to Canadas border. TIP you can enter Canadas border by land if you bring your birth certificate and FL DL to show proof of US citizenship. Hopefully, it doesn't change because I appreciated the fact that they are allowing US citizens this privilege! Oh and lastly I noticed they have a "play gate" for lil ones to play, very thoughtful!

I love our airport. We are very spoiled with small wait times, great spots to have a drink and eat. No crazy trolleys or long walks to gates. Yes nothing complain about here.

This was my first time ever flying in and out of BUF and it was pretty smooth. They have Clear and PreCheck here, so coming back through security was a breeze. Upon landing, they have a couple of exit areas from the terminal to make it easy to get out of the airport, which I love. This airport also has rental car facilities attached to the airport, without having to take a bus or train, another plus! The only issue was the lack of decent food... I ended up just eating mediocre food at the lounge, since there wasn't anything I found that was healthy in the main terminals.

It was alright. The airport itself from how I experienced it was a simple layout. I didn't feel lost or confused at any point. I mean, other than when TSA pulled my bag for inspection and I had absolutely no idea why. So, when she asked "Anything dangerous or sharp?" I was beside myself... "Umm, certainly nothing dangerous, sharp?(I have no idea, you pulled my bag for some reason, Jess what did you pack that made them pull your bag?) I don't know, I didn't even pack my trimmers so maybe a pen?" I guess there wasn't anything at all since she returned my bag after opening an antique box more than once, not carefully I may add and the bottom of the box blew out a bit. Anyway, I'll be back because this is the airport that suits where I am going. I will simply prepare for the bag pull everytime since they may pull them for absolutely no reason apart from umm because they can?

Budget has lost my trust due to repeated dishonest and unprofessional behavior. This is not an isolated incident. They consistently overcharge, provide misleading information, and treat customers poorly. Most recently, the clerk at the rental garage was rude to us and then falsely claimed we "cussed her out". They cancelled our rental contract over this false accusation, which felt retaliatory and unprofessional. This is not the first issue. On a previous rental, we were charged $450 for a cleaning fee even though the car was already dirty when we picked it up. I will never use Budget again and will warn others. Customers deserve honesty, respect, and fair treatment. Budget has not delivered that.BEWARE!!!!

Quick check in, plenty of seating at gates. Nice restaurants. Always clean and in good repair. People complain our airport is so small but, if you travel a lot it's just the right size to manage! Those big hub airports are awful!

It is an accessible airport, and it is even easier to pick up a rental. There was no long line for TSA, and it took less than 15 minutes. However, it did take a long time on arrival to get the bags

I've only flown in and out of Buffalo one time and I'll tell you this - it was easy peasy. I can't say that about a lot of airports but for this one, I mean it. It's no surprise that this airport is small, so it has its pros and cons. For starters, security was a breeze, it was rather clean, and getting a rideshare to my hotel was smooth sailing, as was getting dropped off for my return flight. Pretty painless in my opinion. When it comes to the cons, one thing that comes to mind is that there aren't a lot of food/drink options... at least where I was at. I meandered around for a hot minute before deciding on a bag of ships and water. The wifi was also a little annoying as it would kick you off after a certain amount of time and you would have to relog into their system and whatnot. Not a huge deal but I could have done without it. Overall my experience was a good one. I know I'll be back at some point and when I do, it's nice to know that I don't have to worry too much about finding out where to go, having plenty of time to get where I need to go, etc.

Great mid-sized regional airport! Easy to get in and out. Has a total of 26 gates from a variety of airlines. Direct flights from many cities. Rental cars are available right across the road from baggage claim, no shuttle! Drop off happens at the same spot. May be a little cramped :-) No Club or Preferred service due to few parking spots, so most rental companies will tell you to go to a counter and you can sort out your car. In the terminal bathrooms are clean and well maintained. Several play areas for smaller kids by gate 15 and 10. Airport has both TSAPre and now Clear! Their operating hour may vary. Right by the terminal exit there is a little food court with a Tim Horton.

BUF First time flying in/out of the Buffalo Niagara International Airport. We had a red eye flight from SMF and arrived around 11:00a in New York. The airport is modern and spacious and easy to navigate because it only has one main terminal. The airport experience was good but I have a beef with the rental car location. The car rental place is onsite and just across the street outside the baggage claim area. Getting through to get your car is another story, though, at least with Dollar. The building is not big enough for all the people waiting to be assisted. This is one building with all the rental companies inside. It was a chaotic and frustrating experience. In this case, maybe build a bigger facility elsewhere and offer shuttle service to passengers. I usually prefer on-site car rental places but I wouldn't mind taking a shuttle to get to a bigger rental place location. Review #3065

Sitting in the Buffalo airport eating one of the worst Caesar salad with "chicken" not even 2 oz of dressing is a complete joke!!! When went to counter to request more dressing I was told "we don't have any cause we don't make the salads here" really!!?! You can't stock some PC's of dressing in your concession stand??? With your headquarters in Buffalo you would think you could do better!!' What disappointment

This is a very efficient and perfect airport. Small and organized so perfect for those who hate flying into huge airports and crowds. You won't need your Xanax or flying pills here. Not crowded and all the stuff you need in an airport. It even has Clear and Of course TSA Pre check (a lot of smaller airports don't have Clear). You walk very little to baggage claim downstairs and then you walk across baggage claim to rental cars. No hassle and no shuttle off site to get a car and it's especially nice when it's cold and you just want to find your car. The parking garage is also there across the street from baggage claim. No one is yelling at you to leave when you are trying to pick up arriving friends or family or your Lyft or Uber customer. They have a cute Thomas the train area for kids and recycling bins. The staff look out for you and are kind. That's what u love about small airports and this one has all the perks you need to make it a great experience. They also have a Priority Pass lounge. Only wish list item: more charging stations.

I was heading to Niagara Falls for the weekend, so I decided to use this airport for both flights. Upon arrival, I noticed these wooden rocking chairs which is very unique for an airport. The airport is very easy to navigate from the gate to the baggage claim area. When I had returned for the outbound flight, I was able to use one of self kiosk machines. From there, I was able to check my luggage right away. From there, I pretty much walked right through the TSA area. From there, located the gate then walked around some. The upgraded terminal has a few restaurants and shoppes to enjoy. I was surprised there weren't any work areas. Otherwise, the airport was very clean and get around.

The worst baggage claim in the US! Takes forever! They have a limited number of inbound flights but they are consistently very slow

What's there not to love about small airports. As the saying goes, great things come in small packages. Super convenient parking, easy drop off and pickup. The house the an Anchor Bar which is where Buffalo chicken wings started. Everyone you encounter is friendly and chill. It has a Tim Horton's coffee shop for those that have not had the well known Canadian addiction. Very small but adequate lounge. Plenty of brand name hotels across the street that are actually walking distance. Let's not forget that it's less than 30 minutes to the Peace Bridge into Canada. Cheers

I received wonderful and abysmal service within a 30 min time span here lol. The United Airlines ticketing center was really understaffed at the time and the lady at the counter wanted to release her personal stress on me being rude right from the get-go. She talked down to me trying to make me feel unintelligent for not already knowing that I had to check in the wheelchair that I had at the plane gate and not here at the ticketing center (I was traveling with a family member with limited mobility). After (sternly) informing her that this is my first time checking in a wheelchair at this airport and that the previous airport that I visited had me check in the wheelchair at a ticketing center similar to this one, she quickly hid some (just some) of her gross attitude. Anyway, rainbows and daises from here on out as the wheelchair assistant and the TSA officers were some of the nicest and most patient that I've interacted with at an airport (and there's even good camaraderie between the two staff groups). The airport itself is pretty small but clean and brightly lit. Very empty even for a Saturday afternoon when I was here (I've never seen so many TSA officers walking casually around the airport and some lining up at the Tim Hortons in zero rush lol). Overall not a bad airport if you don't need to use the ticketing center, but if you need service there, I wish you a better roll on the service quality roulette lol.

Our flight out of Buffalo airport was delayed 6 hours and we stayed in the airport - it is very well maintained and clean. The staff if also very friendly.

I love me a regional airport with an international label. The airport is small for an international but that just means it's easy to navigate. I've yet to experience any delays at the gate or with traffic to and from the airport. Smaller airports is the way to go. If you can avoid going to a monster airport, then please do. It's not like you have much of a choice if your final destination is Buffalo but if you flying to LA for example, give Long Beach a whirl. Thumbs up...

Security's pretty tight because the Buffalo Niagara International Airport is right on the Canadian border. But rather than lines you see at other airports, the terminal was empty- and it was mid-morning, not an early hour. Screening had state-of-the-art machines I'd never seen anywhere else. They were quite impressive. The airport's easy to navigate but even pre-COVID there aren't any direct flights to Buffalo from points west of Chicago. Buffalo ain't Boston. We do still have extended family so we'll be doing the trek home at least once every year or two.

This is one of the better airports I've visited. Both the employees at the bag check and at TSA were incredibly friendly and helpful. The airport isn't too large, so that makes it very easy to navigate. Moreover, airport itself isn't super busy, which makes it pretty easy to find a place to sit. The TSA line also moved quickly. There are some good options in the food court if you're looking for something quick to eat. The section I'm sitting at has a Tim Hortons, Bocce Club Pizza, and a BurgerFi. I also saw an Anchor Bar if you want to eat at a sit-down restaurant. Overall, I had a good experience here. Sometimes airports make me anxious, but here I don't feel rushed or anxious.

Its slogan... keep Buffalo NY a secret. Wonderful airport with speedy check points. Getting through security was pretty smooth. No need to take iPad, laptops out for example. God bless . Airport is clean and pleasant. Before leaving, I had to get a Buffalo stuffed animal for my son.

Clean, ride sharing is a few minutes walk away and they have kid play areas. Area has hotels a few minutes away that are affordable for many.

Service was good enough. I know they are trying to make sure you aren't repeating 9/11 but they should keep records. I don't travel enough to go through TSA, so I have to go through normal security. MY PLUSH WEIGHTED DOG HAS NO ILLEGAL SUBSTANCES!! Geez

Makes huge difference to make choice depends on quality of workers at the place. Their TSA were the worst! I honestly want to give minus 5 stars just for them, but since I really liked the airport, I've decided to give 3 stars. They just checked every carry on bags I had. They addressed that I carry something sharp, so they went inside all my bags, opened cookie boxes and burger meal I brought from outside airport, and found NOTHING SHARP out of my bag. Instead, she squeezed my cheese burger and ripped my big paper bag, and opened the box of cookies I bought the same day. Now, what in the world do you see anything sharp out of my cookie boxes? Or burger?? I asked her what did she see anything sharp in my belongings, but she started acting she is really busy doing her job and did not answer properly to my question. Buffalo airport really should restructure the manpower at the airport or their quality will go down to the bottom and people will feel very disgusted at the airport and finally, they will definitely ruin the trip for tourists. Please be real and serious! No harassment against tourist please! I absolutely do not think you guys are doing the job properly!!!

On July 2 I was waiting in the baggage area for a family member of the airport I noticed how clean the airport was. My family member had a couple of hiccups locating her luggage. We immediately went to the baggage area only steps away and Dalanda Jalloh, customer service employee quickly solved our problems. She was so friendly and professional. She went beyond her duties! Kudos to her and the Buffalo Airport. Employees like Dalanda and others at the airport are giving excellent first impressions to visitors from all over the world showing off our city!

So easy to navigate this airport. Bright spaces and wings! The best part: walk a few steps to get your rental car, then return it and walk across the curb lanes to get to the terminal. No shuttles needed. I love this airport.

If I could give this place zero stars, I absolutely would. From the moment I walked in, the atmosphere felt unwelcoming and cold. The staff seemed indifferent at best, and the overall vibe was lifeless. What was supposed to be an enjoyable experience turned out to be a complete letdown. Whether it was the poor service, or just the general energy of the place--there was nothing fun about it. I wouldn't recommend this to anyone looking for a good time.

A clean airport, except for the ladies room by the baggage claim. Had to try 4 stalls before I found a clean toilet seat with no urine or stains on it. Tried using a shield but the toilets flush so fast I had no time to use them! Ended up squatting over the seat. Yuck!

This airport boasts efficiency, facilitating swift passage through TSA checkpoints with commendable haste. Consolidating all airlines within a compact area minimizes the need for extensive walks, rendering it an exemplar of streamlined travel.

The airport we have is so tiny in comparison to some other cities. Well it's bigger than Niagara Falls lol. I love my city therefore I represent for our airport. It is lacking though. We need so much more. We need more restaurants that stay open at least until the last flights. And that open at 3:30-4:00 am. We need confident stores and vending machines further down the gates toward the larger numbers. It needs to be cleaned much better. The airport is nasty. It's not a clean place. People should definitely wipe down their seats, armrests, table, and door handles while inside. Baggage claim could be a long proces which is odd when you check in online you should be able to simply walk up and check ure bag but I have been unable too.

Airline personnel were friendly as were the TSA. The airport, including restrooms were clean. They could use some lighting upgrades in the gate areas to freshen things up from the 'yellowish' lights. Good experience overall.

The friendliest and most professional TSA agents ever! The lines moved efficiently as well.

NIce Buffalo Niagra Airport here on tact. We actually made several stops here during our Canadian trip several months ago. Its a good professional Airport that takes you from point A to B. We stopped and had something to eat before our next flight. Nice security and good organized structure here. Great employees and their good professionalism. I will book more flights in the future here. And try to avoid the layover flights lol.

This airport deserves zero stars given the chaotic and consistent issue with the car rental center. Clearly something structurally mismanaged across all the rental companies here. Rather shameful - someone needs to find another job/career...

Buffalo Niagara has come a long way since it's first opening in 1926. Being one of the oldest airports in the nation makes this an interesting destination even though the original terminal is long gone being replaced in the 90's. Buffalo Niagara is the third busiest airport in New York yet it's a breeze to navigate and use. If you have pre-check, it's even easier. Staff is friendly and accommodating and they feature all major US based airlines. Parking is easy and affordable with most major brand hotels a short distance away. They feature a great variety in restaurants, bars and stores for your convenience.

Small airport that is easy for you to navigate. It would be hard for you to get lost. The day I was leaving Buffalo Airport to return back home to the Windy City. There wasn't a lot of travelers. Very quiet. Not many places to stop off and grab something to eat. Very Clean and organized. It was simple and no chaos getting through the check in gate. It was easy breezy checking in. Wish this was the case always when traveling