Buffalo Wild Wings

I had high hopes, as it was my first time ever at a Buffalo Wild Wings, but they were instantly dashed when I received my salad. I ordered the Buffalo Chicken Salad, but requested Ranch instead of Blue Cheese dressing. I asked if it was homemade and the waiter said, it’s prepared at Corporate. So, I was like, ok, it should be good then. My salad arrived about 5 minutes after everyone else food, with the wrong dressing, it was Blue Cheese dressing. Had to send it back for the Ranch. By the time I got the Ranch and could eat, I noticed the white pieces of lettuce were dry/discolored/orange on the edges. The Ranch had a tangy flavor which I dislike. It tasted like store bought. Just to let you know if you like homemade ranch, this isn’t it. Probably one of the worst salad’s I’ve ever gotten in a sit down restaurant. The Buffalo Chicken was the only good part of the salad. The salad was $14.99 so, not worth it. The waiter, while friendly, wasn’t attentive, he was nowhere to be found on several occasions when we were looking for him. So, the service wasn’t great, no refills on our drinks. I arrived first, got a water, but then the waiter wasn’t around when my other family members arrived and wanted drinks. My husband ordered the burger/fries, and while the burger was good, he said his fries were cold. His meal and my son’s meal came out first, so why were the fries cold? To make things worse, when we got the bill, they charged us twice for one salad. When the waiter came back, with the new bill, with the 2nd salad removed, it said, “customer” didn’t like” for why the price of the 2nd salad was removed from the bill. That wasn’t what happened, I received Blue Cheese instead of Ranch (which I ordered Ranch), and that’s why they said, well you returned the salad, I said, “no, I returned the dressing only”. So, on the bill, even though the 2nd salad was removed, the bill showed that the tip was based on the bill that had the two salads. My husband talked to the manager, but it was a very young manager (maybe inexperienced?), who said, that’s how we do the bill, if you send a dish back. But we didn’t send the dish back, they brought the wrong dressing only, and needed the proper salad dressing. My recommendation is provide more manager and wait staff training, don’t prepare a salad with non-fresh lettuce. Make sure the fries are hot when you serve a meal and don’t serve stale chips with the Hatch Queso dip and don’t charge a customer twice for one salad. If a bill is changed/corrected, don’t base the tip on the wrong total. Thank goodness, my husband looked at the bill closely to make sure our bill was correct, because it wasn’t. I won’t be returning to this specific restaurant, unfortunately. For those wanting a bar scene, it might be good for that, they have a good drink menu and the bar area has bar height tables.

Worst service. Young kid servers on phone chatting and eating frys. Have to ask for refills and to order and food condiments. Bring one refill and ignore everyone else who needed one. We were given a totally different meal for one of our party then they ordered. The Food/burgers at this location are awesome. Cooked great. Service from wait staff is the worst.

The wings were very disappointing. I ordered 10 wings (5 buffalo dry rub and 5 garlic Parmesan) with ranch and it came out to about $20, so not cheap. They were very dry and chewy; it seemed like they had been sitting under heat lamps for an hour before they put the rub/sauce on. I remember this place having much juicier wings in the past. Staff was nice but the food has gone downhill unless it was just an “off” day.

Always been a fan of Buffalo Wild Wings and I never get disappointed. Tried Large Beer Battered Onion Rings, Tuesdays BOGO Traditional wings offer and an additional boneless wings. Totally worth it. Ordered food online for delivery and it was delivered quickly and warm.

Wings are good as usual, great sauces and chicken. Not crazy good that they deserved great compliments, but it is consistent and delicious. The fries are abyssmal and overpriced, makes you want to buy McDonald's fries and bring them in for your wings. Service could do with a lot of work. I'll just hopefully assume our waitress was new, because she didn't seem interested or thoughtful about her service. Didn't have a positive attitude which is always a bummer when you have to pay them tips. We got our drinks and food and then she disappeared. Must have been over 30 minutes when we didn't see her, and it wasn't even full. We didn't get any refills until I myself had to stand up and look for them. It also shows that the other servers are clearly self centered and don't care about other customers, because many passed by us but couldn't care to ask if we wanted refills when our cups were clearly empty and sitting on the edge of our table. The place was also an overall mess with the amount of dishes from previous tables left out that kind of drop the atmosphere. One does have to respect the amount of TV's they have as they show a variety of sports to keep most entertained.

5 stars for the service only! (Not the food or cleanliness of the restaurant) Our server was attentive, friendly and quick. He was the only one working in the bar area (high table tops section). Not sure why but rest of the dining area was closed. I could see him being super busy & overwhelmed but our service was great. The food: 6 boneless wings honey bbq sauce 2/10. This tasted so vinegary & nothing more. 6 boneless wings Asian zing 8/10. This was good, if you can take the kick of spice. 6 traditional wings mild sauce 10/10. Cheddar cheese potato wedges 10/10 btw this was a great suggestion by our server. Will definitely give this place another try.

Wings, sports, and top-tier vibes! 🍗🔥 Big thanks to Sophia for the amazing service,friendly, fast, and made us feel right at home! Thank you for the top-notch service Sophia!

Buffalo Wild Wings delivered a flavor-packed experience with their classic and Thai curry wings, both undeniably lip-smacking. The wedges, while decent, played a supporting role to the star of the show—the wings. Enjoying a Strawberry Lemonade added a refreshing touch to the meal. As a sports bar, the ambiance was lively, but cleanliness, being a casual setting, might be a slight concern. Nevertheless, for wing enthusiasts seeking a vibrant atmosphere and bold flavors, Buffalo Wild Wings remains a top choice.

I came here a few months ago and it wasn't a great experience. The lack of service and the food was just okay. But I decided to give it another shot. Thinking they were having an off day. It happens, right? So I placed an order online and when i went to pick up, I walked in and there were 3 workers standing in the front. Just talking....I looked at them and nothing. They just continued talking pretending they don't see me. So I grabbed my food and walked out. Finally got home and tried the food. Got 40 wings - boneless & bone-in. 8 different flavors. Plus potatoes wedges, fries, fried pickles & tater tots. Food -- not good. Wings were dry (both boneless & bone-in), flavors weren't that great and just not good. We threw more than half away. All of the sides weren't good either. It's like they dumped someone else's leftovers into a box and put it in our to-go box. It shouldn't haven't been that cold. And flavorless. Customer service -- nonexistent. Awful. Really wish I didn't tip them. Overall rating -- absolutely ZERO stars. This place is trash. The service and the food. You shouldn't make people pay for this type of service.

It's your typical BWWs. That's good and bad. I've noticed the consistency at BWWs in general differs from store to store and even in the same store depending on who your server is. This BWWs is no different. I usually go to BWWs for the wings. After all it is in their name. On this particular night I decided to try a burger. I was surprised, it was actually pretty good. BWWs has a low attendance unless it is a UFC fight night. One of the best things about a BWWs is the availability of almost any sporting event on TV. The only thing is it'll usually take a good 30 minutes to get the TV changed, so ask for it about a hour before what you want is on. Pros: If you get the right server on the right day the service will be quick, accurate, and the food will taste good. Because of the bad reviews and inconsistency at BWWs unless it's a UFC fight night there will be less crowd so you'll get seated and served quicker. Cons: Inconsistency. Prices are higher than they should be for the quantity and quality of food/drinks.

Came here on a weekend to watch foodball and get wings. I got 15 wings split across medium, maple chipotle, and garlic parm. Overall the Wings were ok, nothing too fancy or crazy flavor wise. Food came out quick but the issue was the waitress was terrible. Super slow on getting to our table and took quite long to get drinks and the check. Food(50%): 5.5 Staff/service(25%): 3.0 Value(25%): 5.0 Overall: 4.8/10

It's Buffalo Wild Wings so you should know what you're getting. The wings are never going to blow your mind but it's typically a solid enough option to curb a craving for wings. My fiancée will get a craving for wings every so often and we'll stop by. I personally love the Caribbean jerk, mango habanero, wild, lemon pepper and more. I would say that Caribbean jerk has been a go to since I was 10 or 11. The Buffalo tots were pretty good as a starter. The fried pickles are always a great choice. The beer selection is vast and sure to have something to your taste. The service here is quite different from what it used to be. No longer are servers necessarily taking your order. They encourage you to use the QR code to order and the staff bring it out when it's ready. Feels really lifeless in my opinion. One of the biggest reasons for visiting a sit down restaurant is the service. The servers can still take your order, but it's not the norm anymore. The ambiance is sports bar. If you're a sports fan, they're sure to have all the games on. Whether it's NFL, NBA, MLS, MLB, UFC, or something else, you can likely find it here. There's also trivia that you can play while you eat and earn free rewards.

The food was good, but the service was atrocious. I come to this location with a big group once a month. There seemed to be one server for the entire bar area, and the server was doubling as a bartender. The restaurant knows this group comes in and should have staffed more servers for that afternoon and evening period. What was worse was when you needed to get fries (one-starleft off the plate), utensils, or more beer or water. It took about 20 minutes to get their attention. That isn't prompt service and, in reality, it isn't the waitstaff's fault, it is management not realizing that more waitstaff was needed for a large group coming in. The food that I had was good enough to save the review from being a one star review. Again, service needs to improve, and management needs to staff at least two additional servers in the bar area for the night the group comes in. Do better!

Terrible service, didn't see server for over 20 mins, once we had out food we only saw her once before asking the check and once we asked for the check it took her another 20 to get a Togo box and check. Bathroom was dirty and lock doesn't work in the stall

STAY AWAY FROM THIS NASTY PLACE Last night I took my 12-year-old son to the restaurant located at 21980 Colorado Drive, Dulles, VA 20166. We waited 15 minutes to be seated because the hostess was busy clearing tables and no one else was available to seat guests. When she finally came, she attempted to seat us right next to a large, loud group of high school students. I politely asked to be moved elsewhere; she said nothing for almost a minute, then reluctantly seated us a few tables away. It took another 20 minutes for our server to arrive, and when he did, he had a visibly hostile attitude. My son ordered his meal (I wasn't hungry and didn't eat), and that was the extent of our interaction. The check totaled $23.82. Given the poor service and rude behavior from both the hostess and server, I left a $1.18 tip, making the total $25.00 exactly, which I wrote clearly on the signed receipt. I normally would have left nothing. This morning I noticed a pending charge on my card for $28.58, an unauthorized increase of $3.58. Altering a customer's tip after they leave is not only terrible customer service, it is credit-card fraud and theft. I have photos of both receipts and will be disputing the extra $3.58 with my bank immediately. I will also be leaving this review everywhere possible so others are aware. Between the long waits, rude staff, and now outright stealing from customers, this place is unacceptable. Avoid it.

Walked in stood for 7 minutes before anyone came to seat us and she first name on order to pick up. No we are dining in sat us at table only one other table occupied sat 5 minutes waitress said be back waited another 10 minutes nothing so we left. They were not busy like I said one other table of customers it is 1:45 in the afternoon.

It's been several years since we've been to this BWW. Unfortunately, it's gone downhill. We arrived around 11:30am/11:45am (not long after they opened for the day) and the place was visibly dirty. We passed up 2 tables before finally sitting down because the first 2 had dried food and sauce on them. The restaurant wasn't busy so they had time to make improvements, but didn't. Most everyone I saw was sitting around on their phone. Our server was very nice and we were her only table. I felt kind of bad for her. The food was fine, but I started to question the cleanliness of the kitchen after seeing the unclean conditions in the dining area. I couldn't finish my meal after thinking about it. Overall, it was a fairly disappointing experience.

I didn't go to Buffalo wild wings for years because the service was so bad at the one that I lived near in Urbana,Md, which had since closed. Last week I decided to give it a try now that I'm living in Sterling and there's one nearby. Went for lunch on a weekday and there was hardly anybody in there and my food still took 40 minutes. The guy sitting next to me got his food in 10 minutes. Mine was just wings. The bartender said they were just discounting my meal because it took so long and they took off like $1.80, lol. Also, I accidentally knocked my beer over. It was a draft beer and she asked if I wanted another one and I said yes. She charged me for it. I used to be in restaurant management and this is just silly. Everything about this visit was wrong.

It took over an hour just to get our food on a Tuesday night at 8:30 pm. We didn't get our food until 9:40 and we had to ask them to check on our food. The service was very slow and the place wasn't that busy. The ambiance is casual. The living room apparently closes at 8:30 pm so everyone is forced to sit at the bar area. Overall, not a great experience here but the food came out fairly warm (not hot). They at least added enough sauce to the chicken wings.

It is my third and final time ever coming to this location. I am not picky and I don't expect that much from a chain restaurant but waiting over an hour when the dining room only has 15 people is absurd. This was my first time ever leaving a restaurant before ordering food. It's not like this was the first time it took forever either. Every single time, without doubt, this location's service takes forever. 3rd time is a charm. I will not ever come back. In the past year, the food here is inconsistent and the customer service is so so bad

Food is fantastic. Service is a bit slow, especially when it is crowded and you order AYCE. They are likely understaffed. We went on a random Tuesday, service was fantastic, we got our food in less than 15 mins. Another time we went there and there was a game, food took longer and one of the orders was bonless instead of bone-in so we had to wait, but they fixed it really quickly.

I had a coupon for Uber eats which was so good that I couldn't pass it up, and decided to use it on some veggie burgers and fries. It had been a few years since I ate here and was curious to see if the veggie burger was as good as I remembered it. It might have been the delivery rather than eating in restaurant but the food was meh at best. I reheated everything as it came... not warm, but not cold... and it was ok. The fries were also not impressive, even re-crisped.

Went there for dinner. The staff were sitting down on the benches and didn't immediately get up to seat me. When I did get seated. I ordered the 10 wings, fries, and a drink. After 20 mins, my wings came out and there were only 6. On top of that, I still didn't get my drink until I asked after I got my food. I might have understood to an extent if they were busy, but I was one of 3 tables at 5:30pm. There were 3x as many staff as there were customers.

Sometimes, businesses just give up on customer service and Buffalo Wild Wings is one clear example of that. When you are a chicken wings restaurant, your whole business models centers around sports events, and the Super Bowl is like your Christmas day, your Black Friday event. If you are not prepared to serve your customers that day, you have no right to be in business or accept orders from customers. So here's what happened to me and why I am being so generous with a one-star rating: I placed my order through their website at 3 PM on Super bowl day, with a request for the wings to be delivered at 7 PM. At 6:49 PM I get a text message indicating my ordered will be delivered at 7 PM. Great! 7:20 PM. Nothing. I check the status and the driver is on the way to the restaurant. 7:40 PM. Nothing. I call the restaurant and they have a hard time even finding my order. I wait 15 minutes on the phone and they hang up. 7:50 PM (order is now almost one hour late) I call back and I am finally able to talk to the manager, only to learn that they are so backed up that my order is not even processed yet! I explain that I got a text message with the confirmation and the manager says to me that "just because you get a text message, there is no guarantee you will get your order by then". After more than one hour of lost time I cancel my order and request a refund. Will I ever order from them again? Impossible. You are a chicken wing restaurant and you cannot deliver on Super Bowl day and keep your customers informed and happy? Please closed your doors. You have no business staying in business. Let other more capable restaurants pick up the slack. We ended up ordering from Popeyes and McDonalds and got both of our orders within 30 minutes. That's how a business should operate.

Buffalo wild wings is one of the best places to go on a Sunday to watch football. They have NFL Sunday ticket so you will be able to watch any game on Sunday. They have plenty of TVs so you can catch all the games. The food has definitely gone down in quality since last time I have been. The vibes and good time you will have will make up for it.

Bellied up to the bar for dinner like I do often when traveling. Beer options ended up being limited because my first 4 selections were all blown, so I finally ended up grabbing an overpriced bottle. The hot barbecue boneless wings, however, were on point and perfect. The bartender was nice enough, but definitely on the slow side, driven mostly by side conversations with co-workers and not because of a heavy workload. In general, not great but not bad, which is true of many Buffalo Wild Wings franchises.

Ate here for lunch alone around 115pm. Everything is clean inside and out. Very slow and limited staff. Only bar side of restaurant is open with Hightower tables, which is fine. I only see the one waitress. There is a QR code stuck in the middle of the table to order off the app. I attempted to do this but the app said they were put of ranch dip and made me start over and I chose no extra dip and the app said they were out of this as well? I could not advance within the app and told the waitress who just verbally took my order the old fashioned way...lol. she is very polite and apologized. Atmosphere is casual and comfortable. Food arrived in decent time and was hot. Everything tasted good. I would return

ASHBURN, VA 01/16/20 LUNCH +The customer service was great, during lunch rush hour. Not a lot of people in the restaurant though. +The Nashville Hot Chicken sandwich was okay. +The potato wedges are bomb diggity. +Loyalty rewards program. -The food is a bit salty. -The sauce was "Nashville Hot" and not the chicken itself. B-dubs is a once in a blue moon lunch spot for me. Keepin' it real. Peace.

Food and customer service!!! Waited almost 30 minutes for wings, boneless wings and a burger. Only 5 tables in the whole restaurant. Food came out and was cold. Asked to have food remade and then realized I wasn't super confident in their ability to do this correctly. I asked to speak to a manager. When she came out, she was super rude and never apologized. She comped the food and then tried to charge me for the one beer and two sodas. I was like "Really?" She was like "You ordered 'em, you drank 'em." I told her I also ordered food but, couldn't eat that! She threw her arms up and said she was going go get her GM. She came back alone and said "My GM is back there cooking burgers. He's not coming out. He said you have to pay for the beer but, we can take care of the sodas." I thanked her (sarcastically) and left. I'm also in the restaurant business and understand it's hard to find quality staff these days... it's also super easy to lose guests when your customer service is so bismal.

This is a horrible chain as it is. But this particular location is hell on earth. The only place more miserable than a Chuck E. Cheese. The staff is incompetent, disinterested, &/or checked out of life. They cannot get a to go order right to save their lives. Ask them to add. They will fail. You can be the only customers in the dining room, often you are, & your food will come out late & cold. They take a whole smoke break while you're waiting on them to check back on your table. Consistently. For years. The app may be the worst written app in human history. It steals points. The checkin doesn't work. The captcha seems to be designed to torture the user. Good luck getting back in if you forget your password. Zero stars would be too many. Embrace the suck if that's your thing. It's a no from me.

Unethical business practice. We ordered 15 wings drum only. When we got it home we had about 25 very VERY small and EXTREMELY overcooked wings. I called the manager and he said that sometimes they dont get their regular wings from the distributor and they are much smaller but they give you more. This is not acceptable. Then I asked why are they so over cooked? He told me that they are cooked on a timer same as if they were the bigger wings so since they are smaller they over cook. This is crazy. I got my money back from this false advertising unethical business.

The worst bdubs I've ever been to they always mess up the order I ordered right in there face and still get it sooo wrong terrible why isn't this place shut down.if I could give 0 I would terrible terrible terrible. Stop giving them business

This is not the best BWW to have a meal. Staff is not professional so the service is bad. They really act like why are you here! Food is okay. I'd suggest go to a different location.

service was absolutely awful! our server didn't know the beers on tap and then proceeded to direct us to the QR code to view their menu... when half the items were out of stock, he said "oh that might not even be our menu" he ASKED US if he should go back to the kitchen to check on our appetizers, and didn't clear off our dirty plates/cups. we had to also approach him for to-go containers. do better bdubs

Every single time I order carry out or delivery my order is wrong. this time it was cold, barely put together and still wrong. i asked for no tomatoes and obviously the people making it don't care.

The ONLY reason we are here is because it the only wing place open. I walked in and waited to be seated. Three groups walked by be and were seated. We finally seated ourselves. Our waiter was very nice, but overworked. The wings were undercooked. The sauce was nothing special. Normally our family of 5 goes anywhere else but here because of the stupid No Guns sign on the front door. No reason to stop here. Go across the street to the Wing Factory for some real wings and real service.

We ordered chicken wings last night they forgot both of our sides. We called them to try to let them know they forgot part of our order and the person answering the phone was rude she said there's nothing that could be done by now, asked to talk to the manager she said the manager is too busy, we asked to talk to the manager anyways she put us on hold and then hung up. Tried to call back the phone doesn't work now. Terrible customer service. Also, the chicken n wings that we ordered the sauce was spilled all over the bag. Never coming back here again.

The staff here are working their butts off. There are very few employees here AND it's freezing inside so patrons have on sweatshirts and hoodies. People keep going to the restrooms to get warm which seems to be the only place where the heat is working. I can't imagine the ppl who run this place are sitting at home in the cold eating cold food. Take better care of your employees and they will take care of your patrons.

Carpet was dirty, floor was sticky in some areas. Girlfriend had a chicken sandwich, about 1:30 in the morning she ended up with vomiting and diarrhea throughout the night. Sick all the following day. Chicken sandwich was all she had to eat. Ordered three meals, they couldn't bring them out all at once it was like one every 5 to 10 minutes.

Garbage operation. Came at noon with seven other people, no one else in the place, and was told we couldn't be seated because they only had one server working and they "weren't allowed" to have so many people with only one server. Really?! Nothing to do with our skin color, religion, or one of us wearing a US Navy jacket?! As far as I'm concerned this place can shrivel up and die.

Food tasted great but my review reflects the employees' work ethics. All of the employees were chillin with their eyes glued to their phones They could have wiped down the sticky tables or otherwise work to make the place better. The bill came with an obligatory minimum 17% suggested tip. Are you kidding me? I feel sorry for small business owners.

I ordered 6 traditional wings to go and I picked the Buffalo ranch sauce and I guess it wasn't available but when I received my wings they were just plain. I would have gladly picked a different sauce if I knew it was not available but I didn't receive a call or notification about this. How could you know if a sauce you select isn't available? Very disappointing

We had a blast. Service was good, food was good, people were very nice. The only thing about BWW is the wings are cooked plain and sauce is added after. I understand this formula from a logistics point of view, but it does make the wings less savory than other wing places. But, they make up for it with really good entrees and other menu items. Still like this place and will definitely be back. To all the haters - keep hatin' - and go somewhere else so I can enjoy my BWW with the good people.

the owner needs to hire staff lost an opportunity for a lot of money on a soccer tournament Saturday only had 1 waitress! on a saturday? they had to close down their dinning room and only seating at the high tops. build your business or sell it, such a waste

The food here is extremely EXTREMELY SALTY. I got an order of salt with a side of fries. I couldn't finish my food because I felt my blood pressure rising. Of course if you like salty foods then this place is for you, but it is an ungodly amount of sodium we are eating.

Monday afternoon, few regulars at the bar otherwise pretty empty place. Absolutely excellent service at the bar and food was great. Honestly I was pleasantly surprised.

Our waitress was actually good!!! It's the kitchen and the bar that need to get it together!!!!! I've had bad service, but NEVER BAD WINGS at a B-Dubs!!! First, mine came out with dry w/o sauce and then they came out over sauced!!! I've never seen brown Mango Habanero wings and my family were regulars at the Virginia Beach location (NO COMPLAINTS). Hence, this is my regular order and I know what it should look and taste like. Good food and service never faltered even in California (way on the other side of the country)!!! You guys NEED to get general managers in these stores more often. In NY, I even had a similar experience, but the food never faltered!!! Shameful, but I'm done B-Dubs. Oh by the way, my daughter ordered a chocolate cake blender and it was watered down. Also, had to return that for a Sierra Mist.

Don't recommend coming here. Customer serves: host was nice, but it took a good 30-45 min for our waiter to take our order, we had to actually ask if they were gonna take out food, we waited because they seemed short staffed which is understandable Food: we ordered boneless wings, fries, and fountain drinks. Our food got to our table before our drinks did, and the food was cold

The service here is really bad. Keep in mind - I had no expectations when I stopped by here for lunch. I mean, it's BWW, not a restaurant owned by Top Chef's latest rising star. All I wanted to do was come in, eat a quick lunch, and bounce. They are SO SLOW. I arrived around 2:00p. There were no other customers in the restaurant. By the time I placed my order, one additional person came in to eat. Not only did the food take forever to arrive, but I never received a refill on my water and I literally had to flag down the waiter in order to get my check. I won't be back for a while, not until they work out the kinks.

Poor service ...unclean...had to ask for our table be wiped off...the washcloth smelled ...food was cold ..had to ask for utensils

It was nice because I could get Lost Rhino on draft here. I enjoyed their brew and they are located down the street if you want to taste more of beer. My husband got the sampler and I got the new pretzel burger with brats on it. The food was just okay. I would also recommend if ordering the fries to get the salt and vinegar seasoning. The burger was super dry and not really favorable and it was kind of small in size for what I paid. The service here is not great and the booths were super dirty

Placed an order online @1pm for a 7pm pickup. Didn't get my food till 745pm The service sucks.

Great wings and great $3 draft beer! We got 15 wings and buy 1 get one boneless wings (Thursday nights) for a total of 5 flavors. We wanted to try more exotic flavors and went for: Mango habanero, chipotle bbq, spicy garlic, Caribbean jerk and smoky Adobo. It was all good, but our favorite was the dry rub chipotle bbq. Boneless was moist and tender and their wings were really crispy.

I came in here yesterday with my friend expecting to eat some good food, as I've previously done at other BWW, but I was very wrong. While getting sat, we were told that there was a choice of ordering online or that a server would come to over to our table. We waited for around 10 minutes, looked around the online menu and decided what we wanted, and then the server finally showed up. They didn't show up to serve us or even say hello or anything, the first thing out of her mouth was "you know you're supposed to order online right?" We tried telling her we just wanted small modifications on our food like adding different cheeses on their burgers and I was met with a very rude "you can only get one, order it online". I had placed the order, thinking it would be fine, but then me and my friend decided going someplace else would have been much better. While getting out, we saw that there were at the very least 3 dirty tables and only 3 other occupied tables. I then head over to the front desk to try and get my order cancelled, and they take my phone to the back and everyone is staring at me perplexed as if no one has ever tried cancelling their order! I am then told to just close the tab and it will be fine. It was not fine because after an hour I then get a notification that I was charged for my order! Overall this place has no need for servers as they are only there to hand over your food, and they aren't even able to clean up tables at all. This place is horrible!

My first time at Buffalo Wild Wings and we really enjoyed ourselves. I like that this place is laid back. Cool place to meet up with friends for some wings and fun conversation. Our server was super sweet and attentive. We enjoyed our appetizer and wings. The price wasn't bad for the generous portions. Overall, I'm glad I got a chance to visit.

Not impressed at all. Came in around 7:30, no hostess to seat us at the table so we went and sat at the bar. The waitress took our drink order and came back 15 minutes later to give us our drinks. Every time we try to flag her down to order she disappears for 30 minutes. No complaints on the food. The dining area and bathrooms were very clean. Just very disappointed on the service.

Ordered take-out bundle of 20 boneless wings with sauce on the side and 20 bone-in wings with sauce, fries and veggies. I waited for them to bring me sauce on for the 20 bones-in wings. They come back with 1 small side side. I asked for 2 more as one wasn't enough to sauce 20 wings at home! After waiting again, they came back with one more small sauce! Totally waste of time. Staff didn't care and wings were cold when we got home. Ended up heating the sauce and wings were just too dry! The boneless wings with the Asian sauce was too spicy to eat. Horrible experience!