Bo W.
Yelp
This is an average BWW in my experience.
This review is based on food, service, cleanliness, atmosphere, and value.
The food has been good. I'm glad they revamped their sauce selection a while back. Definitely more heat than a few years ago. I like the hot stuff, and now, the insanity actually burns. Mango Habanero is my favorite, and of course they have to be traditional wings. Last time, I ordered a chicken sandwich, and it was really good!
Service is hit or miss, depending on luck of the draw. We've never had the same person twice, and I always see new faces here, so if you get a bad server, chances are it will be a different person the next time. Last time, service was pretty good.
Cleanliness... hmmm. Could be better. I'd start with wiping off menus. Handling a sticky menu in this day-and-age is not pleasant. Maybe clean the floors a little. And, it would hurt to wipe tables with a clean cloth, rather than one that is mildew infested. If I can smell it when I sit down, it's bad.
The atmosphere is fun. One of the reasons we dine in. The game play has changed at some point. The last few times, couldn't figure out hot to get it going. Instructions would be nice. I miss the BWW trivia.
The value is average. We pay a little more here than other places, but there's things here we can't get elsewhere, such as Mango Habanero with nice heat. For now, the value is on the threshold of acceptable.
We will be back.