Buffalo Wild Wings

Bdubs isnt what it used to be. Their wings have gone downhill over the past 10 years. They used to be larger with more sauce. The wings are now small, hardly any sauce, and very dry. The breaded pickles taste like a cucumber and not a pickle too. My family dined here yesterday and our server took a good amount of time before officially greeting us and asking what we wanted to drink. I would have understood if she was busy but we got there about 10 minutes after opening. After we got our food she disappeared for about 20 minutes and we were left eating most of our meal with no refills. We tried to dine in about 2 two weeks ago also and as we stood to wait for half an hour for a table to open up, I tried to grab the hosts attention (I literally was 3 feet to his side) and he stared ahead at nothing and watched me in his peripheral then turned to walk away so he didnt have to speak to me. I could understand if I was being a Karen. I wasn't in any way whatsoever. I never once huffed, complained, or gave him bad looks.Their food and staff suck real bad at this location. On the brightside, their sweet tea is really good though! And the mozzarella sticks have an amazing cheese pull! My son loves the cheese sticks.

Always have a great time here and the staff is always very welcoming. We’ve had Maddie multiple times and the server who is a retired nurse (can’t remember your name, want to say Chrissy but I could be totally wrong) and they were very amazing! Also shout out to the food runner (also don’t know your name but you’re awesome (see photo)) who withheld interrupting a photo and then funny enough joined in on the next one. Love watching games here. Shout out to the young man host with the glasses and short curly hair who sat us and advised us it would be a second until the server came, I love the straightforwardness. Anyways 10/10 love this BWW over any others I’ve been to. P.S bring back endless any 2 appetizers!

This Buffalo Wild Wings is not what it used to be. Service was slow, the staff seemed disengaged, and there was no sense of “glad you’re here” hospitality. The bar area was noticeably dirty—old receipts, food, and glasses left sitting around. The bartender mentioned that “no one wants to work today,” which I can understand to a point, but the restaurant wasn’t busy by any standard. That actually made me wonder why it was so empty on a big college game day… now I know why. Food came out quickly (likely because it was slow), but it didn’t taste very fresh. After finishing, we paid and walked over to Drake’s—best decision of the day. I’ve tried this Clarksville location several times and it’s consistently been blah. Management presence seems to be missing. Honestly, maybe someone from the Hendersonville location could step in and turn this place around.

This is our first time eating here. The atmosphere was good, and our waiter was very friendly, and took our order with no issue. The chicken wings were delicious! The Blazin' Hot sauce was incredibly spicy, even for me, who loves spicy food. The Mango Habanero sauce was great, as it was both sweet and spicy. The Honey Garlic sauce was also very tasty. The drinks were very good, and not just average. Overall, if you are looking for delicious chicken wings, I highly recommend Buffalo Wild Wings.

This particular establishment is the equivalent of a used car lot. The waiter was constantly trying to 'up-sell' me (party of 1) on alcohol, a 20 dollar appetizer plate, additional wings, sides, and deserts. I've never had to decline ordering a desert three times in a conversation before tonight. When I finally received my food (after a 20 minute wait) the wings were bone-in vs my request of boneless. The food was decent, the table was dirty, and the perpetual up-sell annoying.

Who ever checked our to go order to verify everything was in the bag should be retrained. We didn’t have two orders of wedges like the receipt says. Do better at your job.

It was ok... I've been to better B.W.W. They ran out of sweet tea and would not make more... my burger was not that good... our server didn't really care about us..... waited over an hour to get our food! Over all not a good experience.... but this is 1 out of 100

My wife and I liker this franchise a lot. Lastnight it was kind of weird getting the service we got. But the overall experience was good. The waitress was kind of lost and it looks like she was more interested in talking with their collegues than taking care of her tables.

Ran from the Tilted Kilt to old trusty... not sure why I just didn't come here. It was clean, foamy cold beer, and the best wings I've had in a long time! Emily the bartender was awesome! Great experience after a 13 hour car ride and a horrific experience at the Kilt. No wonder why they were dead and BWs was rockin!

Food is always really good and so is the service but there was a cockroach on the floor under someone's booth. How disgusting CLEAN YOUR RESTAURANT

We came in shortly after opening on a Saturday morning and had one of the most disappointing dining experiences I've ever had at a Bdubs. * It took 45 minutes just to get our drinks, which set the tone for the rest of the visit. * When the drinks finally did arrive, the glasses were dirty, which was unacceptable. * After waiting over 90 minutes for food, only half of our table was served. It took another 20 minutes for the rest of the food to come out. * Our appetizer never arrived at all--we eventually just canceled it. * Service throughout was painfully slow and unorganized. On top of that, we asked to have the big screen switched to a football game that had actually started. Instead, they left on a game that hadn't even kicked off yet. When it finally did, it was Kentucky vs. Toledo. We asked to speak with a manager, and his excuse was that the GM controlled what games were shown. That's something that should be easily handled at the local level, especially when customers are asking for a live game. And after all that waiting, the food was just mediocre at best. Honestly, the whole experience was a 2 out of 10. The only saving grace was our waitress, Ashley. Even though she was new, she did her best to keep us updated on our order and took care of us as much as she could. She was the bright spot in an otherwise frustrating visit. She even was even able to get us the military discount despite it being Saturday! If you go ask to be put in her area. Overall, this was a complete letdown. If you want good food, drinks, and service, skip this Bdubs and head to Drake's right next door--you'll thank yourself later.

Our server was super nice despite the she had to deal with not having CO2 for the soda machines. She was very apologetic and felt bad to deliver the news about the limited drink options. She is the reason we stayed and had lunch. The only reason for this rating is due to the mismanagement and not having CO2 for the soda machines

Came here alone. No hostess when you walk in. I was told to seat myself. Sat at the table for about 10 min felt like longer without anyone even addressing me. Server finally came apologetically... I ordered 6 wings regular fry & a club soda water. Waitress wasn't knowledgeable on the menu when I asked if canola oil was in the sauces. Food took ages to come to the table, over the course of 40m my waitress telling me 3x my food would arrive soon, and the last time made a poor excuse why my order took longer "everyone came in at one time" while everyone else was eating merrily. I continued to sit at my bare table while everyone else had their food for an extended mount of time... At one point my stomach touching my back and my burning desire to walk out of the place argued internally. I finally got my 6 little lame wings of coarse... 5 drums and 1 flat. at least the fries were hot but incredibly over-salted. Manager came round to check on me. I just said it was ok unimpressed. She didn't pry or express care to know why I replied in a lackadaisical response. I left it alone. I was entirely annoyed and ready to gtfasap. Got my bill 19.00 and some change. They have deal @ 6 for 19.99... I didn't understand why my meal was that for 6 little dinky wings fries and a soda water but ok... & I was charged me 3.75 or something for a soda water! That one took me out. I'm live in California and have never been charged for a soda water EVER not even at the nicer places. I didn't tip. Only thing saving them is they cook in beef tallow for that I was forced to give one star. I won't be returning. L Buffalo Wild Wings

Just okay on the food, nothing special. Service was slow and lacking; didn't get much attention from the wait staff. Have never been to a BWW that was any different so no surprises.

As we were walking in we noticed the grass needed a trim. We were seated fast which is +1 point. Cleanliness 6/10 because most tables have not been bussed and we encountered one moth. Our waitress is somewhat attentive. We are still waiting on our appetizer that we ordered 5 minutes ago. Ambiance is good and they are playing good music. Although, will say -1 point for not having HG TV. Will update once we have the food. It's been about 30 minutes since we ordered our food and we are still waiting and they aren't even busy... possibly short staffed? Food 8/10. Very good and saucy wings. Would recommend Clarksville BWW.

Came here to watch football, our drink order wasn't taken for 30 minutes, we put our food order in at the same time as drinks. For a table of 8, one persons entree came out before any appetizers, 20 minutes later two more entrees came out, still no appetizers. We asked to speak to a manager and the manager refused to come out. Will never give this location another penny.

Great food and Great service!!! Always a smiling face when I frequent there for meals

I have ordered twice from BWW Clarksville, once online and at the "To-Go" counter last night. Both times I received my order piping hot and exactly as ordered, which is great. The cheese curds are really good, especially with the house sauce. Our boneless wings have always been delicious and feature larger pieces than some of the local pizza establishments. They gave me a wait time of 30 minutes but our order was ready in about 15. The restaurant was packed, so I consider this above and beyond. Despite the amount of people there, it wasn't overwhelmingly loud inside the restaurant. It was a rather pleasant atmosphere. I really enjoy the Blazing Carolina Reaper sauce. It keeps me coming back.

I love Tuesdays when bogo 1/2 off . Great wings. I like the dry rub but Asian is great and bbq. Sorry not a really hot taste person. I've always liked bww just wish they didn't have to nickel and dime everything. Used to get one set of carrots and celery free with order, now $. I understand. I did take out so I don't know how the ambiance is.

Sarah was wonderful. After 30 minutes of some blonde telling us to seat ourselves we were ignored the whole 30 minutes until we talked to Sarah who told us we were not supposed to seat ourselves. Although we were told to seat ourselves by the host. it was not a great start to our night, but we are going to give buffalo wild wings one more shot given it doesn't happen a second time. BLONDIE YOU SUCK.

server was very rude, we were looking around for a clean table and accidentally got into the servers way, we said excuse me and he yelled "only sit on this half" we found a clean table and listened to see him yelling about us to another server talking about us being in the way. It was very disrespectful and we left.

Came here for lunch with two of my buddies. The food came out VERY quick, hot and flavored. I did have to remind our waitress to bring me my beer despite her bringing my buddies out in a timely manner. Also she brought the appetizers with the main meal. Maybe it's just me, but that is always a pet peeve of mine. I always ask up front to have an appetizer come before the main meal. This BWWs is similar to the rest. Good atmosphere and wings with a wide variety of beer options. I'll be back and recommend this place to others as well.

5 stars overall due to some of the nice staff and manager & good food with discount. 4 stars for the food. 5 stars for the discount and the tea. Thursday discount is buy 6 boneless wings and get 6 free for only $7.49. I prefer chicken wings on the bone though but I like a good discount. I was very doubtful coming here after reading the reviews, but it was by Books A Million and on the way. The last time I ate at Buffalo Wild Wings was a long time ago. A piercer & tattoo artist I met at a crazy party in Florida took me there, and I remember that it was decent. I like chicken wings and I was in the mood for Buffalo Wild Wings. I ordered Smoky Adobo (limited flavor) and Asian Zing (spicy). They were freakin spicy hot for my taste buds but they were tasty. Not the best chicken wings but good for the $$$. The hostess was really sweet and went over the menu with me. She got me an unsweet tea and a lot of Splendas, so I could drink it. The tea was strong like I want it. The takeout order was a wait, but I didn't mind. I purchased my takeout with ANOTHER hostess. I asked if I could have a refill. She said: "No." I walked to my car upset, because I have worked in the restaurant industry and refills are usually free or given a price for a refill. I decided to walk back inside for a free refill or pay for a refill. The servers told me my refill is free and gave me a refill. The manager told me he corrected the hostess who told me no to a refill. He said my refills were free and made sure I was happy with my refill. So my large unsweet tea with free refills was $3 plus. I thought that price was fair. The discount and the good customer service was 5 stars and made my visit totally worth it. I cut up the boneless chicken wings and ate the Asian Zing ones on a bed of jasmine rice with guacamole, sour cream, and salsa on the side. My only meal of the day. I was very satisfied.

A group of 30 came in. We called 17 minutes ahead and was told they don't take reservations but thanks for the heads up. We showed up 17 minutes later at 3:45 and was told to wait until 4:00 for shift change. We waited patiently and even offered to help clean tables for them. After the meal the waitress or manager said they shouldn't even honor the gift certificate given by Little League Regionals because we came too soon. Which doesn't make sense since they don't take reservations. I'm the coach. My meal was given away. Then brought back wrong. Then given the tots almost two hours after and they wanted me to pay. I asked for them to at least take the tots off which they did but at first reluctant. We still left very good tips but definitely wasn't treated like we should have been. Our waiter was great I don't blame him. Honestly they should've given him more help. But he was great. A manager should've been nicer.

Every couple months I try and give this place another chance, but I don't think I'll waste my money anymore. Only reason I went tonight was because I was limited on restaurants open past 9-10 pm and I thought BOGO would be worth it. After an almost 40 minute wait, 10 of the 20 wings that got ordered came out and they were slightly warm at best, let alone we got some super small wings (pictured). After waiting another 15-20 minutes the rest came out and though we paid for extra wet, they barely had any sauce on it and again weren't even hot. Apparently they also charge $1.50 for blue cheese now. The wings are always cold and skimpy. If you're going there I suggest eating somewhere else and just drinking here though I've been in before and they had no draft beer because they didn't even have any gas. The worst Buffalo Wild Wings you can go to.

I've been here on a Sunday during football season and the joint was packed. As a result, I ordered out. The black bean burger is bussin' bussin' It's so good, I may need to get dressed and take a trip over there for a fresh plating. This burger had size, flavor, spice, and the bun was hearty & nice. The price is average for eating out, but it's worth skipping the salad menu if you're vegetarian & out with your carnivore friends. In Cali I went for the wings, in Clarksville I'm going for the beans. Thanks for an awesome dinner.

We have been here before but tonight our server Madison was amazing! Ordered extra crispy wings with a side of habanero sauce and our order was perfect! Wait was a little long but it was a Friday night, makes sense. Service and food was on point. Will definitely be back sooner than later.

We've always loved coming here. Good is good, however the service is what keeps us coming back. We visited and Murianita was kind, sat down and got up know us. She is why we keep coming back. More people in this world need to be like her. She truly cares!

Thursday we went to Clarksville Buffalo Wild Wings off S Hampton Place. We ordered onion rings as an appetizer, three people were sharing 30 boneless wings and large tater tots, one ordered a chicken wrap and one just had a soda. Two milks and two tear rounded out the groups order. They need to learn a few things. First appetizer means! The definition is a small plate of food taken before a meal to stimulate appetite. First that came out was the individual chicken wrap and the large tots. It was brought by another person so when the waitress came back I said the tots were part of the meal and why would one persons food come out before all the others food and where is the appetizer. The response oh we bring it as it is made. So that tells me this kitchen has major issues. The onions rings are so overdone that 90 had nothing inside, leading me to believe the fryer is way to hot to try to punch food out. Everyone else received their food. The boneless 30 wing had maybe five that had any sense of chicken. Most were over cooked tiny pieces of batter. Our drinks were almost always empty. The worst part was the basketball game was blaring so loud you had to yell across the table. I watched and not one person was cheering for the game or even watching the game that was blaring. I noticed my tables with children, one table was trying to play a game where you hold your cell phone to your head. I asked the waitress if it had to be that loud and she said that she had told her manager that six other people complained. I said well there are 5 more at this table that are complaining. I asked for the manager. After what I feel was a rather long wait. She finally came over and said that this is SEC championship and this is a sport bar and u til June this is the way it was going to be. Well, this is the last time I will ever go to BWW! If you want to get your ears blow out and have horrible wait service and even worse food , topped with management that refuses to listen to their customers, then this place is for you!

This was not good. I really wanted to enjoy it, but no way could I. I was hungry, and left there hungry. We sat at a high top, bar side of the restaurant, on a weekday, with more employees than customers. Waitresses walked by for about 10 minutes before anyone asked us if we'd like anything to drink. It took another 10 minutes to get our drinks, and about 30 to get our food. My hubby had wings which were underwhelming, and I ordered tenders with onion rings. The tenders were so dry and over cooked, I can't believe they sent them out of the kitchen. The onion rings tasted as if they were made with the outside skin of the onion that any normal person would throw away. Trying to chew them was pure ridiculousness. I'm sure they buy them frozen, but it must be from the cheapest suppliers. It was disgusting. The best thing in the entire establishment was our view of the television. Even that isn't better than my tv at home. I'll never go back, and don't recommend it for you either.

Ate at this location plenty before and it's usually fine. Wife didn't enjoy her meal much, fries and sandwich was overcooked. Ordered dessert which came out melted. Mentioned it and they brought more ice cream out. Can you just remake it correctly?

The manager JOHN needs to be fired. He spends all his time Vaping out in his car behind the restaurant, yet the employees (5 at counting over the past month) don't know what a Hefeweizen is. I've had multiple employees on multiple days look at me with a deer in the headlamps look when I ask for a Weiss bier, a Heffe or simply a German Weiss Bier. I HAD TO SHOW them the Weihenstephaner Beer sign. We put our name in for a table or booth at the bar. There were 5 tables available even though we were on the list but no one was cleaning them or cared enough to to call our names so we ended up just grabbing a table as a couple we're leaving. Also, I ordered the chicken fingers...each chicken finger was smaller than my index finger. Charging $11 for 5 chicken fingers equivalent to 3 regular....I know COVID has been difficult but overcharging patrons is not cool. Tyler was the only good server we have had since coming in this month. Maybe make him the manager instead of J O H N.

Would leave 0 stars if I could. Food took longer than an hour to come out and was cold by the time it did. It's pretty sad when the Applebee's down the street has better service than this establishment

Want to watch your team play? DON'T GO THE BWW in Clarksville. Came an hour early to pre-game, requested the game, confirmed said game and lo-and-behold missed kick-off. No apology. Nothing. If you want wings, go. If you want wings and a game, may I suggest Uber-eats and your own tv.

Place smells, food was cold, uncharged me on beer which is slick I guess but not cool. Little slow on the service for how not busy it was. For all the bdubs I go to. If you're looking for wings. Don't go

I'm been here multiple times and each experience is like walking into a different restaurant. It's a gamble on whether your food comes quick, it taste good, or if your waitress disappears for an hour. 3 stars because we had fun betting on when each of our orders would come out since it varied 3-5 minutes between each of us.

If I could give no stars I would. Today I spent the night watching my friends eat their wings while my meal never came. I asked multiple times about my wings and the Manager's I talked to did nothing. I never got my meal till after everyone paid their bill. Worst place to eat at especially for your BIRTHDAY. They don't care about you and they never checked up on my friends while they ate their meal. The manager laughed when we complained about how I didn't get my meal. Very unprofessional. Instead of just standing around actually do your job. Maybe if the managers walked around more and asked us how the order or food was they wouldn't be so OBESE. thank u for nothing literally eating air was so fun.

this place sucks I've earn points and earn points and points and they can't figure out how to for you to redeem them, threw away my take out before I even had a chance to pay my bill.

The wings and server get 1 star as a saving grace. Did I mention the server was awesome? Food came out wrong and they served us slimy celery.

Just DON'T go there! The wings were overcooked to the point they were hard as a rock and you couldn't cut them with the butter knife! Problem is it's been like this for the past 4 years. I kept think it would get better over time but no! I hate it too bc I love BDubs!!

Absolute trash. Every time my friends and I go in to eat or grab a drink it's a disaster. 30 minutes for a couple of beers ... and the place isn't even that busy. The bartenders are slow as molasses. They can't even decipher The difference between crown royal and crown Apple. If you get your food before any kind of drinks that's a problem. Forget about eating because the servers can't even remember what you told them. Always blame the kitchen right? They have and only have one good employee. Eric.

Definitely had an intruder who was at the table next to me, waitress noticed and management changed my table while I continued studying. Food/Drinks Not so Good.

I love Buffalo wild wings, but this is the third time that I've visited the Clarksville location in three years and every time there is a problem. This time they got my order right, but there was a feather in my boneless wings. Gross!

Picture this, you are in the military so your days already don't necessarily consist of sunshine and rainbows. However, there is one part of your day that shines bright to you. You, as well as your fellow soldiers agree that after your long grueling shift you will all head to the Buffalo Wild Wings where you can enjoy a good beer and some much needed nourishment. To your surprise, when you arrive you sit down and are greeted with a pretty lengthy list of all of the items that the establishment "might be out of". So when your server comes over you pick your first choice, that turned out to be a negative. So you go to your second, then your third, still no luck. You are forced to go with a odd dinner that you didn't necessarily want but hey, times are crazy right now right? So you understand. Fast forward to the next day you are fighting through your treacherous tasks, again to enjoy some Buffalo Wild Wings dinner. When you finally finish and arrive at the establishment, what do you think you see? The same piece of paper? You guessed it. This has actually been going on for quite some time now so I would like to take this opportunity to make a public announcement. If you LOVE going to a restaurant and being forced into ordering, eating, AND paying for a dinner you really didn't want, then boy do I have the place for you! This Buffalo Wild Wings will always, without fail, make sure that you are thoroughly disappointed, let down, and still hungry! However if you are looking for a business to keep their word and provide an even just reasonable dining experience, I highly recommend going elsewhere. I hear McDonald's usually has what is on the menu.

My favorite place to get a grilled chicken wrap! Also my favorite fries as fas as restaurants go! They recently remodeled and it's a lot more spacious, there's an area of stadium type seating for people watching the games. More booths have been added, and the patio is now closed in with big glass garage doors and heated so you can still sit outside if it's cold or rainy. The bar has also been expanded to the side wall with the patio, and opens up to the patio area so there's double seating.

Awesome! Our waitress, Morgan (I think was her name.), served our table of six and had to deal with two idiots who ordered 30 Carolina Reaper wings for the first time. . Thanks for the milk! Saved those idiots. Hopefully you enjoy the tip! 100% loved having her as a waiter.

Stopped in to try the new buffalo blue burger and it was pretty darn good. I would recommend they take off the american cheese as it takes away form the blue cheese but other than that it was good. As always the fries were delicious, they are always crispy and seasoned perfect.

This place sucks ass. They were racist, we found them to be very discriminating. The host went to eat us at a table after we asked for a booth (which there was many available) well when she sat us she just kinda threw the menus on the table and kept walking. Then we asked for a booth she did the same at the booth throwing the menus at the table and walking away. We sat for 30 mins with no one attending to us, while the other waitresses and host sat at a booth just a few feet away talking. Other people came in were greeted, sat, and got to order and everything! We did not get any help we tried calling them they ignored us, it was so weird and uncomfortable so we decided to just leave we were not going to wait any longer to at least get a drink! We go to the location a lot so it was confusing, service is always ehh, but this was not called for so that's it! Hopkinsville side can have our money!

I've got one problem with this establishment. And that's the Karen with the Karen haircut at the bar. I give her my legit State ID then she asked me if I actually had a legitimate ID. I said that is an actual ID then she told me to hold on because she wanted to consult her MANAGER food sucKed btw......

This was a good buffaloes, delicious beer, nice service and the food was good hot and fresh!

I love Bdubs but this location not so much. Seems every time we come here it takes our waiter/waitress awhile to come to get us drinks and if you run out of drinks you won't get a refill because they won't check up on you. Plus the food never all comes out together either. We always get our food separate times and our son gets his last. And he gets chicken tenders. Every time the waitstaff just always says "the cooks are slow" or "its chaos back there!" If you don't mind waiting and get your food whenever then this place is for you.

I arrived during peak time on a Tuesday. I was informed by other people outside that the wait was 30 minutes. However, I entered and was immediately seated at the bar. I was greeted by a lady names Jordan who seemed to be quarterbacking the entire restaurant while serving the entire bar. She remembered my order and numerous others while she constantly kept other waiters and waitresses with the correct order. My food took 18 minutes at a peak time, order was exact, and i was happy.

The chicken has been so overcooked lately, that it's super dry and inedible! Sauces still great

I tried the NEW WASABI..... and it's" What's up... that be way to freaking hot"... but I loved it. Tony, Noel and I was in Clarksville visiting the Rt 79 Flea Market. It's rather large when they are full of vendors but today, so we took about 2 hrs to look around. Everyone was getting hungry so we decided to grab some food. We were going to try The Lodge but it was closed so we opted to go to BWW. Everyone in our party loves BWW and it was our first trip to this particular location in Clarksville. When we arrived it was a little after 11am, we were seated immediately. We all ordered Sweet Iced Tea since Tony could not get beer yet in Montgomery Co., no Beer on Sunday until Noon. Tony ordered the Prime Rib Sandwich with French Fries, I ordered a snack pack size of Wings with the Regular Hot Flavoring and a side of carrots and celery with Bleu Cheese Dipping. I also requested a side of the New Wasabi dipping sauce for my wings to try it out. Noel ordered 5 and 5 of the boneless wings. She always goes for the hotter side of the flavoring...so I never touch hers...too hot for this old mama...she also never orders any ranch or bleu cheese dipping sauces..she just eats them HOT..and HOTTER the BETTER is her motto...ugh...her stomach is strong. The new Wasabi Sauce is sweet at first but has a sour horseradish burn to the hotness as it burns down your throat. It. leaves a lingering deep burn inside your gut. It is pretty good..I used it to dip some french fries in and dipping my wing meat into it..but I had to touch it off with some Bleu cheese to cut the burn.. We had a really nice meal. The food was good. The price was Good. Our waitress was very nice and I left her a 18% tip..our ticket was $35 with taxes...just about what I expected to pay...I would go again and highly recommend.

Waited an hour just for 6 wings and a burger.. takeout..

The bar tender was really nice I wish I could remember her name. But our experience was not good outside her. The fried pickles took forever and were cold when they got to us, my wife ordered a buffalo chicken wrap that was not spicy, chicken was extremely dry, and the portions inside were out of wack (basically no lettuce, and the potato wedges weren't cooked long enough for her, I still ate them lol. My wings were good but my fries were room temperate. There updated menu looks nice tho.

Place an order online went and picked it up when we got home It was completely wrong. Call the store and the manager not willing to replace the order at a later date.