Alicia F.
Yelp
Only giving 2 stars because of the hostess and one of the managers.
A group of friends and I came here after a long drill day. When my friend & I arrived first, we waited 15 minutes to be sat. Yes. There was plenty of open tables, but I guess it was understaffed. One of the gentleman' actually skipped over my friend and I who have been waiting first, to attend to a group of 3 teenage boys. lol the looks they gave knowing it was wrong. Anyway, he came back. We requested the bar area, and LORD DID WE MESS UP BY CHOOSING THAT.. I'm going go be STRAIGHT forward, the short, Hispanic girl with the colorful lashes was TRASH. ABSOLUTELY TRASH. We waited 20 minutes for her to even ARRIVE to take drink orders, completely disregarded our question over "happy hour" because there is a sign that says DAILY HAPPY HOUR 9-CLOSE. & I use to work at a BWW and that applied for an everyday promo unless there was another promo that was pushed out. This incompetent a** female took 30-40 minutes to take our order. We tried to call her snobby a** over, completely disregarded and ignored us. Okay. Bet. Rude. Oh ! Then wait an HOUR for our actual food. Everything was just WRONG, & she needs to find another profession. then had the audacity to get offended because we requested another server, feel some type of way and tried to close us out, at this point she wasn't in the loop anymore. It was between the manager and the other staff we snatched up . In which case, my friends and I stole the hostess & honestly she was a sweetie. So THANK YOU MAMA FOR STEPPING UP :* , you did AMAZING on your first try!
I'm just going to say this place is all over. The hostess and the funny manager, he was a white bald headed man ( sorry lol ) were amazing to us. And didn't give us a problem, and actually listened and fixed the problems we were having . I know they were trying to cover up the horrible service from Ms.Tortilla. But still. Thank you BOTH, and to the manager who thought I couldn't "take the heat" - YUP. NOT ONE SWEAT DROPPED ! Lol