Sarah W.
Google
Unfortunately, this place has changed a lot. It used to be our favorite place to travel, and over the years, we’ve stayed multiple times, including this most recent one where we stayed for five nights but I doubt we’ll be back.
The staff doesn’t really seem to care if we are there or not, and rarely said hello when we come in and out. The breakfast staff was hard to track town and get anything from and the breakfast itself had roughly 2/3 of what it used to Available. We used to sit on the patio, even when it was cold they would have heaters and we could look at the deer in the view, but this time was only open one time… It was closed one day because it was cold so I guess they just didn’t feel like putting the heaters out and another day because it had rained earlier But it was no longer raining so I guess they just didn’t want to dry off the patio furniture. The spa area is still beautiful but if you go in the afternoon three of the five days we went had no towels available and had cups and glassware on roughly 50% of available surfaces. This used to be our favorite place to go, but I would no longer recommend it. I think maybe they’re just understaffed and they don’t seem to be very interested in making any changes.
Old review:
From check in to check out the service and the ambience which truly incredible. From everyone who waited on us at the concierge desk to everyone who waited on us at the restaurant - all fantastic. You really cannot beat the view from so many different spots. Oh!!! And the sauna is truly the most incredible sauna I’ve ever been in.