Gabriel D.
Yelp
Okay, where to start.
Pricing:
This is an airport. And SFO at that. Inflated pricing is expected. I'm surprised it's not $16.99 for a single and $20.99 for a double. I can live with $13.95 + $1.25 tax + $0.28 EE charge = $15.48 for a cheese burger with fries.
I'm questioning if I was supposed to get fries as the menu is a bit confusing. The menu shows cheeseburger for $13.95 and $4.50 for fries. But then the description at the top shows that it does include fries so idk..
I was expecting $13.95 for just the burger, so the fact that it came with fries made it even more reasonably priced.
Food:
The menu states that by default, the cheeseburger should come with lettuce, tomato, onion, pickles, and mayo. I asked if I could have extra lettuce and tomato and the cashier said yeah np, and it looked like she inputted this, but my receipt didn't mention it.
Surely enough, I get my burger with no extra lettuce, no extra tomato, no mayo, no onions, and no pickles. Bruh. Come on now.
I was eating my burger when I felt it was missing something, and that's when I realized it didn't have onions. The burger felt a bit dry without the onions there. I liked that they grill the buns but overall the burger was still pretty dry and not moist. It's not a nice juicy burger, just a nice burger. It has that nice flame grilled taste at least.
I wanted what I paid for, I so went back and asked for onions. The cashier then asked the cook for onions, and he put 3 slices on a drink lid. I ate all them onions with the remainder of my burger.
Surprisingly enough, despite what other reviews say, I liked the fries. Yes, they lacked salt, but that's what's good about them. They're not super salty, which is better for you. I didn't see if they had salt on the side that you could add, but it's not a deal breaker. The fries had a nice crisp to them; they weren't soggy. I asked if they have Ranch and they do! So pro tip, ask for a side of Ranch (it's free). Goes well with the fries. I also mixed Cholula with ketchup.
Overall, the burger was good, but not great. Wasn't moist. Nothing special, but had a nice char taste like Habit Burger. But it definitely lacked complexity in flavor.
Wait time:
paid at 8:42 PM, got my order at 8:56 PM. Made to order so can't complain, but it'd be nice if they tried guessing to save some time. So for example, if they see 10 people in line, maybe 3 will order a burger, so they can put 3 patties on the grill to save some time. They don't have to guess as much either if they gather some data. In a given day, they can track how many people order a cheese burger or double cheese burger every hour.
Overall:
Considering this is an airport, it could be worse. It was edible, unlike the breakfast burrito I had last time I was here at this terminal.
Not 5 stars for sure, and better than 3 stars overall, maybe 3.5, so let's round to 4.
I'll be coming back.