Burger King

Staff needs to be trained on proper preparation procedures. After waiting a very long time for my small simple order and the only customer being waited on in the entire store I received my burgers in wrappers that were completely soiled. The person who prepared this had clearly not changed their gloves beforehand and had likely had been using them a long time that night. It was close to closing time and they were cleaning inside when I ordered.

What can I say, it's a fast food place. Burger King food is good for a fast food place. The service was quick and efficient. Although the gal at the counter didn't really seem like she wanted to be there. The atmosphere was fine. The restaurant was clean.

I've been using the recent coupon codes for meal bundles. This location is always really efficient. Even when it's an off time of day, the food is freshly cooked and hot. The atmosphere is pretty typical for Burger King otherwise. Free WiFi.

The only male manager at this location is absolutely horrible at customer service. My wife went in to get a couple of double whoppers re made. He was extremely rude to her she wrote down simply make one with no cheese the other with no tomato’s or onions. After driving home 2 hours after a 10 hour day in Naples I come home to the burgers being wrong. I was upset and demanded a refund and replacement for the 3rd time, Ofcourse he refused to do both even though my time and gas of driving 3 times for burgers at a restaurant where employees can’t read or speak in a professional manner. Pretty disappointing to say the least. Corporate will be getting a call from me.

I come here at least twice a week and usually place mobile orders. My food is always ready when i get there and hot and fresh. Every employee i met has always been super friendly and my order has never been wrong. Thank you all for being so kind and for the fast friendly service!!

I was going there every morning for 3 months. I would purchase a big breakfast and 2 bacon egg and cheese croissants plus a cup of coffee. Every morning I would ask for 4 sugars in my coffee and please stir it, no problem until 2 days ago when I was told by the employee at the drive thru it was against policy to fix my coffee mind you there were no one in line behind me and no customers in the store at that time of the day (around 10am). When did the policy change? It is pure laziness on the employees part!! I was spending $300 a month for breakfast items at this store so it is my policy now not to go there anymore your loss not mine!! I would recommend you go elsewhere as I now do.

This place used to be great. The Spanish manager that works there, doesn't know what she is doing. I asked for a 3 for $7 and 2 for $5. $12 before tax. Had a $15 gift card. Proceeds to tell me I owe $1. Then gets mad, slams the cash register. Walks away angry. So I lose a lousy $2.50. I'll just go to the one on pine island. These guys are losers.

Bug filled. 2 dead bugs just laying around and like 5 flying around. I walked into an empty story, and I still had to wait at the front for someone to come help me. I ordered $10 worth of food and I couldn’t even be given one dipping sauce for my fries?

Burger was soggy jr whopper looked old bun crushed just tasked bad we are a long time 50 years customer of Burger King sad

I don't eat fast food often, but when you're bored and hungry, and in the mood for some nostalgia, Burger King, why not? 2pm on a Thursday the dining room was a pig sty! Filth everywhere: food packets, unwanted French fries... And the smell? Burned, stale fry oil with a heavy helping of despair in the air. Disgusting and Depressing! Ugh. I ran back to the car.

slowest Burger King EVER don't go here. they take forever to take orders. you would think they would know how to handle lunch rush. but they DONT

This BK on DelPrado Blvd. Recently reopened after a complete makeover. I thought I'd give it a try! while everything about the store is new and improved there are still some that are not as they were, the window staff were friendly and efficient the line was never more than a couple of cars and went quickly. And the building and dining area were spotless! I ordered a BIG FISH sandwich no lettuce and extra tarter sauce. I did receive the sandwich how I asked for it but it Certainly did not live up to its name! the Fish-patty was thinner and much smaller than I remember them Pre Covid and like everything else is not what it used to be. The taste was there the flavor was good and it came to me Hot so other than portion size it was a good experience

I told the guy at the drive thru I had the app and the Whopper Wednesday deal. But the lady who took the money was pretty rude. She literally said "so you want me to redo all this?" And I said I just want to use the promo that I mentioned earlier. Hell yeah I'm saving the $3 regardless of it's a minor inconvenience! The guy who I think was the manager then took over, and did it without issue. So was all good. But just kind of a crappy experience. Food was decent but tasted not so fresh.

The food is disgusting it made me have stomach cramps Your food looks like the dumpster. Everything in Burger King is sold out

This review is specifically for take out. I have been meaning to try the Impossible Whopper, because, although I am not Vegan I try to eat less meat whenever possible. I got the sandwich and fries, which were pretty pricy but the burger was huge. I couldn't even finish it. The burger was cooked well and my parents both sampled: neither them nor I could tell it wasn't beef. In fact, it tasted identical to an actual whopper. Everything was tasty, although they really loaded on the sauce and I had to scrape off tons of ketchup and mayo. Other than that I will be frequenting for convenience and fast service when I am tired after work.

My new go to for a very good burger. FRESH ingredients every time I go, and nice people at drive thru. I never go back to the macdonalds on Del Prado anymore as they consistently sell old expired burgers and even though they say they are 24/7 in reality they are not -- they close early morning for a while so are not dependable.

This Burger King is our favorite. Always pleasant and food is always fresh. The restaurant is very clean.

Probably the worst BK I have ever been to. Food was old and cold. No quality or price whatsoever putting these meals together. Last but not lease the clerk acted like I was bothering him placing my order. It's the holiday weekend and he probably hates being there but still. All and all the need to doze that BK rebuild hire all new employees. Start from scratch lol

Burger King, Del Prado, Cape Coral, Fl, Here is my 2 cents on the food and some chit chat. I went here to try the new menu items of hot dogs. 1 regular dog 1 chili dog. About 5 bucks. Chili dog pretty good not so salty as other places. Hot dog just a hot dog. I would like to know what idiots in the corporate structure decided to have ketchup as a regular thing on a hotdog. Only 5 year children, mental defectives, un americans and republicans add a ketchup to the classic Hotdogs. Anyway service was quick folks nice. What you expect at a fast food joint.

I just ordered an impossible whopper in the drive thru and it had a bloody cotton ball and bandaid in it . Absolutely disgusting! Feel like I'm going to throw up. I called and spoke with the manager who stated that they wear gloves but knew immediately who it came from and apologized. Was offered a new sandwich but I just couldn't return nor did I want it.

As far as fast food the shopper had a unique flavor. You know it's bad for you but it does have a unique and flavorful taste. Decent value if you're on a budget.

Soooooo incredibly disappointed in every aspect ordered onion rings knew they were just going to make them umm well mushy greasy nasty was what was given forgot to give me my large drink and when I returned ok yes it was 11:05 supposedly 5 minutes after close although your website says open till 11:30 recently updated I pulled up to the drive through with a curt we are closed I said I was just there less then 10 minutes earlier and you forgot part of my order then answered with a I told you we are closed nothing I can ffg o for you ok well called today guy I spoke with was no better would not even remotely engage in a trying to rectify that I spent money on items not received and was given poor quality food ( not the first time but willing to try again when everyone wants onion rings) but really you need up your game cause you certainly have struck out here

Worst Burger King service experience I have ever experienced. Not that expected much from a fast food franchise anyways but as an employee you should have selfless service.

Hot fast fresh food even late at night Clean restaurant uniforms looked nice. Girl at window very nice l will return.

I was in the bathroom, and a young man knocked on the door swung it open and said bathroom check. I don't know if that's what you're supposed to do, but at least knock, say bathroom check, and if no one answers open the door.

Sat in line for nearly half an hour at 9pm on a Tuesday night. When I got to the window I waited another fifteen minutes for a tendercrisp sandwich and a drink. Completely unacceptable for a fast food establishment.

Dude. I ordered a Whopper and when I got it, there were no buns, there was just a bunch of fucking ingredients in a salad container. I'm sorry, but I didn't know I was supposed to specifically ask for BUNS on my BURGER.