Burger King

A fine burger king. Kept up well. Not dirty. Two floors. Spacious eating area. Across from the Port Authority. The food was fine. They have an upstairs dining area. BK's are always nicer the McD's in my opinion.

the place is supposed to open at 6, but they took their time, doors finally opened at 6:20. i tried a few breakfast options, and while they tasted okay, they were all very greasy. definitely a bit too oily for my liking. if you’re ordering, i’d go for the biscuit with egg, cheese, and bacon, it was better than the croissant. the breakfast burrito was very poorly done with barely any fillings. the hash browns were tasty. i was disappointed to find out there are no drink refills (one of the main reasons i came). to top it off, the restrooms were out of order, and the wifi wasn’t working. not the best start to the day.

My favorite Burger King in Manhattan. Always very friendly and pleasant staff with a smile. They always accept my coupons without any problems. Grab my food before I head on my bus going home. Vanessa and the rest of the staff are the best. Will continue to come here and be loyal customer. Hope this BK stays open forever.

I did a take out order last night and they didn’t put my CLS wrap in there. I was very disappointed and they pretty much just stole that money. There’s no way we spend $70 not to get everything we paid for.

Got a whopper here yesterday and it tasted like charcoal or how the meat would taste if it were made on a overused and unclean grill. The burger meat was very nasty with almost a smokey burnt flavor. Just disgusting. And the lettuce and tomatoes were sliding sideways and to the back of my burger and was not well placed in the burger and the lettuce and tomatoes didn't even taste fresh. Smh.

Wow this burger king beats any of them in glasgow warm fresh burgers place very clean so many options great staff thanks again 🫶💓

Slowly. They don't wanna work. Cutomer staying front of cashier, but worker talking and doing another job. Customer waiting and waiting. Slowly work. May be, May be, they are tiered (time 10:30pm)

It's across the street from Port Authority, so you may witness some shenanigans that come with the territory -- security having to kick someone out, an occasional person causing mayhem, etc. But otherwise it's a great Burger King -- quick, efficient, polite staff, etc. No complaints. Soda fountains are behind the counter, and I don't think they offer free refills. FYI..

I love the impossible whopper. It's SO tasty. $10 for just the sandwich which is a little pricey, but it's NYC. A good amount of seating inside and the restaurant was very clean. Nice worker.

This location needs retraining! I'm extremely disappointed with this Burger King location. This is now the third time they've sent my order completely wrong. I paid extra for onion rings in my sandwich and specifically asked for a Sprite, instead, I received a basic Impossible Burger and a Coca-Cola. If customers are paying for specific items, it's stealing when those aren't provided. It's clear the team is rushing orders without paying attention to details. I'd rather wait a few extra minutes and receive what I actually paid for than have another messed-up order. Management seriously needs to retrain the staff on order accuracy and customer service. Mistakes happen, but repeating them shows a lack of care and accountability. Please do better we deserve the same respect we give when spending our hard-earned money here.

Got the Mexican street corn whopper! It's not bad. Just I can do w/ out the crispy chips on it! They have seats here but only downstairs on the main floor' They people who worked here a great and friendly to me , when every I come here !

Ordered online and they gave my food to somebody else and told me they couldn't do anything with my order and I asked if they can just remake the food but the staff said no and also said I had to place a new order, meaning I have to pay again , I tried to talk to the manager but she refused to even help and told me "I don't have the time" lol like what? Why are you even a manager?! I don't even care that she was so rude but to do absolutely nothing as a management for customer service is reckless behavior and absolutely ridiculous. I hope one day they all experience what I have and see how it feels.

I wanted a chopped cheese but couldn't get it , so I went to burger King instead . I told the counter person that I was hungry and wanted something with double cheese and no rabbit food, homegirl hooked me up with a double whopper and fries no rabbit food and a coke / pink lemonade slushie drink which was on point . At 2am in the morning I'd eat a bear and use his fur for a winter outfit

Oh my gosh I would N E V E R talk to my employees the way "Mino" did . The cashier was just trying to get help due to a miscommunication that had happened during my family ordering our food and the manager thought it was bold to yell at her in front of other guests . She needs to be re trained and re-evaluated if this is not a position she would like to have in the near future . She needs to be corrected A S A P ! If i was her GM a corrective action for job performance would have been given out . The cashier I applaud her for her patience and for bitting her tongue because she acted more as a manager than the actual one did . Even after the guests defended the cashier the manager still said " You don't know the backstory " . Trying to justify her reasoning for talking to her the way she did .

The floor staff was very very RUDE n not helpful n she was wearing red tshirt n she had big bad worst n horrible attitude problems n she didn't pay attention to my order packing n she didn't listen to me what I was saying I told her my order is 02 n instead of giving me my order she gives order 03 first n I saw my order was sitting at the table but she didn't Bother to give me my order.. my whopper burger tomatoe sauce were also missing. that Burger King lady in red T-shirt was being racist with me. Not fair. I Very much felt discriminated. Worst n very disappointing service by that Burger King staff. zero star customer service support. I wish I knew her name. The lady who was wearing red tshirt went today at July 5th around 5.30pm. My god what a rude behavior.

Love Burger King. I love that they got mozzarella sticks and halfsies. So amazing. If the vegan burger is cooked with meat, you should give the option of a build your own cheese sandwich (burger without the meat)

Worst customer service ever!!! I was redeeming T-Mobile Tuesday in that location and they said the transaction did not go through, I need to make a purchase. The cashier is rude and disrespectful. I show them the coupon, it got redeemed and the cashier said it did not go through. T-Mobile is in partnership with Burger King, they should read the fine print because every Burger King knows this promotion. It is a free small frozen drink, no purchase necessary. They denied my promotion. Burger King should investigate this store integrity on honoring promotions.

The customer service here is lacking. The impossible whopper is awesome!. This is a Burger King that isn't as busy as some of their other locations around.

Oh hell no what is wrong with those French fries? Soggy pale wedges of nastiness, not a single crispy one in the entire order, just plain nasty.

This is a fairly large burger king it use to have a tv but with the remodellingit was taken down anyway i went in on presidents day to get a fish sandwich which came to 7.69,it's been a while since i ordered but when it came i discovered they had put pickles and some sort of sour sauce on itthat made the whole thing taste quite disgusting...maybe it was tartar sauce about an hour after eating i felt nauseated i willl not return,to makematters worse they told customers that the bathroom was not working...save your money.

I came here to try the Impossible Whopper. It was this item on the menu that enticed me to come to Burger King since I haven't been to Burger King in over a decade. The experience is below par. It reminded me why fast food joints suck. Even with the impossible burger, I wouldn't go back. 1) On a balmy 80 degree evening, the AC wasn't working. It's really an unpleasant experience. The impossible choice of staying in a warm room with the smell of fried oil or a balmy New York Street in the summer with the smell of exhaust and semi-dry urine. We stayed in the Burger King and sweated the whole time we ate our meal. 2) The Impossible Whopper was not great. The Impossible patty was burned and bitter. I've had impossible meat at different places and Burger King has the worst preparation. In summary, I'm glad that Burger King has the Impossible Whopper on the menu, but the execution needs significant work.

Both times that I have come here they've made some sort of mistake on my order. But, it's BK, it's in the city, it's fast, even if it isn't always friendly, and it's cheap. Would I come here again? Maybe. Would it be the best I have ever had? Absolutely not.

I paid a single penny via mobile order for their new sourdough bread hamburger with bacon. Meat felt like it was cooked a while ago and just sitting in a warmer. I don't what starter they used for the sourdough but I didn't get any accents I expected. The onion did taste as if it was cut within the hour and the entire sandwich was wrapped well with my number on it. Once I walked in it took roughly 10 minutes for my order. None of the workers looked happy to be there and the guy next to me is eating a salad while killing a shake. Lots of tourists here but not too loud. It's pretty clean as well. Never see myself coming back unless I get another burger for a penny but I do hope these workers get compensated a couple dollars above minimum or Burger King should work on building a better morale.

This Restaurant is really bad. Servers are lazy or incompetent! Several times my delivery order was incomplete! Or packaged very sloppily! Dont order from this particular restaurant on 42nd street! Its is so bad that once I ordered a sundae pie and the packaged it together with my burger n fries. So you know the sundae pie was a melted mess! And it has been all the time. I dont even know Why the staff and manager have not been reprimanded! I'm sure I'm not the only one that has complained!

Food is standard so not much to say. What I don't like about this place is there were a few of homeless men and woman inside when I walked in. At the moment I opened the door there was the smell of stingy feet, a man was sitting there with bare feet on chairs; and two other just sitting inside sleeping. After I got food and sat down, a woman came to me asking for money. The manager did evict them, but one kept going back in.

They didnt deliver my fries or onion rings and I paid for 50$ worth of food when I called to tell them they told me to come pick it up

Came in for the Impossible Burger and was disappointed in so many ways. To start, I was waiting 30-35mins for my order. Several workers checked my receipt, looked for my food, didn't see it and would move on every time I asked where my burger was. After waiting more than 10mins, I would've expected someone to look into it because it turns out my sandwich had been ready and kept getting glances over so that pissed me off exponentially. I love Impossible burgers but idk why I expected Burger King to do anything good with it. It's literally a Whopper w/o beef which is indeed how they advertised it but it was the wrong route. The flavors of a Whopper didn't fit right with this sandwich. It should've had a different recipe at least for the sauce. The patty looked like cardboard (fortunately didn't taste like it though) as if no effort was put into flavoring it and I'm sure none was. IMO, this is a good option for vegetarians/vegans that need a quick snack but for everyone else that doesn't have a meat restriction, don't bother.

Literally all of the employees went all the way to the back, sat on chairs and looked at me as they did nothing while I was trying to resolve my order. Never seen anything like it. Literally, they all sat down on their break chairs, looked at me with an attitude face, and gave an f u. I am making no value judgements, merely conveying factual information. As if this location already didn't have anything going for it. Only reason it's still in business is Bc it's next to port authority. It's honestly been disgraceful for 5+ years

If you ever want to visit the threshold of hell, visit this location. The staff is stuck in slow motion mode without any regard or care for anything. It's like they are doing you a favor by being paid to be there. The manager is just as bad, literally yelling at patrons when all they are doing is politely asking where their food is, and said, I won't give you a refund but if you don't like it you can leave. Burger King corporate really needs to step in here

Very good service and the food is delicious, they have great specials in the app that you can pay half of the regular price for the food.

Worst customer service anywhere. I am a delivery driver , came to pick up order, they were going to give customer a wrong drink , I asked manager if he advised customer. Had the nerve to start calling me names because I want to give customer what they ordered.

Burger King on 3rd Ave and 105 th St: the manager was rude and curt to the customers. She raises her voice and impatient. Shouldn't work with customers!

The daytime manager was so rude. She must have forgotten the meaning of what good customer service is. After told to contact the restaurant by uber eats over an order that was completely wrong, instead of just correcting the issue, she goes on to accuse me of eating the wrong food. She is the worst. She acted like the the cost of the wrong food was coming out of her pockets. She seems to be there to lose customers and not gain them.

This location needs new management. Poor girl at the register needed help and the manager just said "take the next guest" instead of jumping in.

Was walking by on my way to catch subway and decided to go in cause I still had a craving for hamburger. I just got two whopper juniors, no fries or drink. Of course everything is off limits to customers even bathroom. Cashier was nice. Service was fast. Placed looked cleaned. Definitely will go back if in area again.

Came here on July 24, 2021 at a little past 11:30 p.m. to take advantage of its Buy One Get One For $1.00 deal. There were four people ahead of me. One person (African Muslim woman) taking orders, one person grilling food items and one person who I guess is maintenance. The Muslim woman was terribly slow and obviously having trouble ringing up orders, etc. on the register. I was still on the line waiting to order at 12:20 a.m. on July 25, 2021 when a worker showed up to begin her shift and took my order at 12:35 a.m. Meanwhile, the Muslim woman had shifted over to grilling food. I got my order of two fish sandwich and two Whoppers close to 1 a.m. A terrible experience at this store location where inadequate number of workers cause interminable delays both in taking orders, grilling the food and packaging the order for takeout. Just awful ... Here are both receipts for the Whoppers and Fish sandwiches, and a photo of the African Muslim woman on the grill, etc.

I went there to get an impossible whopper meal. But I encountered really bad service. Disorganized, long waits, Workers yelling and giving orders to customers, over staffed restaurant, no masks, no hand soap,, very unfriendly, zero courtesy, zero smiles, no Thank You. It doesn't matter if it is NYC, decent service pandemic or no pandemic should be the norm. Go there if u really don't have anywhere else to go. oh yes and if u r visiting NYC -like I was, bk prices are much higher in the city.

The cashier in this location is very rude with bad manners. She treat customers with no respect

God bless America. Only in this land of bountiful opportunity can you find a restaurant that employs the lazy, the living dead, and other fearfully unsavory-looking characters. I know fast-food is probably one of the shittier jobs out there. But at this fine establishment there must be a policy where you are encouraged to show customers just how much you fucking hate your job. It took me 30 minutes to get a chicken sandwich because the one zombie working in the back spent more time looking at the floor and his cellphone than actually making a sandwich. My favorite part of waiting was watching another helpless zombie attempt to mop the floor. The water in the bucket looked dirtier than what I find in an average bedpan. It's great to see a zombie courageously slosh the mop and pave the floors with the same filth found in that witch's brew. The best was when the living dead mopped over some people's shoes. I'll be glad to know I will likely contract dysentery the next time I tie my shoelaces. Oh and the food sucked. My chicken sandwich has a few scraps of old lettuce and way too much mayo. In 30 minutes I could have walked to shake shack, waited on line, and eaten my tasty burger.

You gotta pay to use the bathroom and at night their employees suck the and their burgers are nasty my whopper tasted like dirt.

Unlike some of the other Times Square fast food establishments, this location makes no effort to appear "fresh" or "cool" (or even clean, for that matter). It's handy in a pinch for chicken fry cravings, though.

I ordered a Double Whopper with cheese, Large Onion rings and a Large Coke. Between Doordash and Burger King I paid over $30 dollars. What they delivered me was a cold chicken sandwich, small fries and a Diet Coke. I called there, only got voice mail. So I went there, with the order. They told me that I have to go online for a refund and have to pay for a new order. They were giggling at me while telling me this. This is a terrible location. Stay away!!

Wow This place is great! I'm DOWN WITH THE KING ! My father orders from here sometimes but due to his MASSIVE brain heft he often "falls asleep" suddenly with a burger in his hand and doesn't notice if I eat it.

Got my credit card stolen by the cashier last night. He/She must have developed and refined his thief skills because my husband and I didn't even notice. Pretty sad how these people continue to steal and target those who they deem weak & "rich". I am pretty sure we were targeted due to the fact that we had a metal American Express Platinum card. Planning on going back there today to speak with the manager and hopefully to have her fired. BYEEEEEEE.

This Burger King branch seems to have gotten a little better recently, but I think that's mostly because they have kiosks in front that you can order from now. The ordering lines are still long and they are still slow in turning out the food, but at least with the kiosk I can just order without hassle.

Don't even waste your time at this terrible location. The fries are still hard and frozen and not cooked all the way. And secondly after an 8 hr fucking bus ride with the 2 suitcases I have no hands to Cary a paper bag and a giant soda. I asked for either a soda holder bag or a bag with handles and was told they didn't have any. While I'm directly looking at paper bags with a handle n the dumbass cashier still said no.

Worst fast food spot in midtown. Try your luck at McDonald's instead, because if you come here you'll be waiting an hour for food

I've been to hell. It's this Burger King. It wasn't poor service but the food was impressively bad. The coffee tasted like sewer water and my sausage, egg, and cheese was cold. I haven't been to BK in years. Stopped by to try out the impossible burger but it's too early for them to serve it. Now the only thing that is impossible is that I try BK for another 15 years. Barf

Horrible service. Came in on Sunday night and went to order 2 bacon double cheeseburgers, the cashier (who btw was far from friendly), rung me up for 2 bacon DOUBLE whoppers ON A BRIOCHE BUN... I don't know where i mentioned brioche bun anywhere in the order but ok. I decided to take the L and just say nothing and leave a nice survey receipt comment online (the ones where you get a free whopper). Now here is where it gets funny, I open two wrappers to these sandwiches and i'm greeted by undercooked meat ON ALL 4 PATTIES . At this point i laugh and then to add salt to the wound, there is no bacon present on any of the whoppers! So here's where i had enough and went up to let them know that 1. My order was taken wrongly 2. There's no bacon on any of these wrong sandwiches, and 3. The dang meat is undercooked. At this news one of the workers came and threw the whoppers in the trash while another came with an attitude asking what were the sandwiches i wanted, to which i replied 2 bacon double cheeseburgers. Now to add, i'm being calm and nice to all of them because i just did not want to cause a scene in the place or create a huge hassle, which is why i took the L on paying for the whoppers in the first place. So this employee fixes the order and hands me the two fixed sandwiches, No apology or anything. All in all it was a hilariously horrible experience, the attitude, the miscommunication, all of that. I just ate my burgers (that were cooked, and with bacon, although it looked like a quarter slice of bacon was put in each burger) and left swiftly. Doubt i'll come back unless super desperate for a burger, but i doubt it'll be at this location

I'm a Burger King fan, but this Burger King is the worst from all fast food restaurants I ever visit, the cashier was really rude and disrespectful, and the manager was not even helpful. They need to change the whole crew, the only way I go back to this location is that they take those bad apples out.

My Girlfriend was waiting for me at the Burger king from 6:33 PM. I arrived at 6:40 PM till then the guy who said he was the in charge of multiple BKs around, whose name was Julio Andreda (who said he is the manager in charge) had already foul mouthed and spoken rudely to her for waiting there. When I entered, we ordered and I told him he does not have to be rude, he started using foul language. Claimed that he served in Iraq to fight against *PEOPLE LIKE ME* and used the F word multiple times. He actually also said that he was a psychopath, He should be fired for rude and racist behaviour towards customers. Its horrible that such people are even given jobs at locations global as this one.

Walking up to place my order, I noticed the"release the Chickens" shirt that Shawana (who placed my order) was wearing. Being friendly, I smiled and said to her "I like your shirt, it's kinda funny, sorta like the opposite of the eye of the tiger." (Blank stare). Oh, ok, not one for conversation. I order my Oreo shake, pass the money, get my change....2 mins later, my shake is placed on the counter ... "Thank you very much!" I say... ( blank stare back) Does it hurt to be friendly in this City?

This Burger King is a Burger King. The cashiers taking the orders were preoccupied with making friends instead of taking orders. I didn't expect much from them. The guy making burgers in the back was on the slow side. He needs to pick up the pace because its a FAST food joint but I know he doesn't care. I only go here because it's in close proximity to one of the theaters that I go to and it's cheap...they gotta work on their speed if I'm going to consider them fast. Service is....minimal. They are polite to me but don't do anything over and beyond like move fast. That's one of the main things I look for at a FAST FOOD joint. They had a mix and match deal. 2 sandwiches for $5 with choice of the whopper, fish or chicken. June 2013.

It's incredible how, without fail, my order is forgotten or is made incorrectly EVERY TIME I stop here. Obviously this hasn't been recent, but good lord I don't understand how the basics aren't even followed through on.

Rude, employees, slow as heck and security guard is a perv It's Friday night and raining outside. you would think that they would equip them with enough employees to make this a smooth transition, but. No.

I don't know what's going on here, but it seems like the employees here don't get a long with each other. It's pretty funny though. The manager (I believe) was teaching her co-workers a lesson but she was very professional at her job when she served me.

When I go to a BK, I play it safe, "Ima get 2 burgers plaaaain" and dat value fry Thats it, thats all I want- i dont want to take any risks at these places.... so after I make my simply request, the kid goes (leans forward and kinda whispers) "yo man, ima give you dem 2 double hamburgers fo da same price, aight?" I say, "nah its ok, ill have the single" (ive been to BK enough to know the singles taste better) "nah man- its all good, ima hook you up" The fact that he had no reason to hook me up made me nervous, but the more I would resist this generosity = opportunity to get yelled at, spit in food, beaten in a freestyle battle increased exponentially, hence my response - "fine, thanks man" so- Burger King is wak near Port Authority this place is run like a wak sorority manager on the phone, workers smokin bones the guy in the back makin burgers all alone this place had the worst burger, shit was real bad I rather be locked in a room, forced to listen to Sinbad Yo Burger King, you gotta check yo burger game.