Burger King

Really nice and clean burger king. Service was extremely fast. I did the mobile order and in the time it took me to cross the street to get there, my order was ready.

The consistent good food makes this worth weekly visits. The main course pricing is fair, but additions raise the total significantly. Their quality creates loyal customers. This establishment displays remarkable quality. The restaurant will satisfy your requirements.

Burger King never disappoints! The food was fresh, hot, and full of flavor. The staff was friendly and got my order right the first time, which I really appreciate. The restaurant was clean, and I felt comfortable dining in.

My experience at this location was really above and beyond. Michel greeted my father and I with such care and friendliness. The food service was quick and the food was hot and fresh. I will definitely come back.

I had the pleasure Of speaking to Paula!!! She was very efficient and her customer service was top-tier and it never wavered one sec!!! Also Andrii Was an absolute pleasure to deal with as well. The entire staff have a good advisor, energy, and I’m sure the food is amazing.

I usually come to this location and enjoy my experience however today was horrible I waited 19 minutes for a small fries and 2 cheeseburgers ,had a short time for my lunch break and majority of my time was standing there waiting and asking the employees what's going on . The response I got was " there's nothing I can do"

Because I work across the street, I end up stopping at the location for a quick bite often. The app works fine but I enjoy interacting with the staff at this location. Michelle is kind and quick. The ice cream machine always works when I need it to and the fries are always fresh and crispy! They also serve beer if I’m not mistaken!

Weather was too cold at -7c, feels like -10c, we went in for the heat and had early lunch.. US$34+ ( S$47+) for 2 set meals and 2 burgers .. we had a good time there and went on to Wall Street bull, WTC… etc.. Burgers were yummy & hot, much more worth it than Chick Fil A…

Priced a little higher than other Burger Kings, this location has about 1 1/2 full floors of seating available upstairs. For those tourists with young kids, it may be a familiar enough setting to get them a relatively quick meal when breaking away from the more frenetic WTC/downtown world. On the whole, the dated dining space includes a large out of date subway map and some windows over a portion. Given its really about convenience here, ordering ahead with the app keeps your food arriving fastest. Food is the same like all Burger Kings. FYI - Tourists, with a lot of other more interesting NYC eating options within a stone's throw, this Burger King is nothing to write home about.

The lady directing and greeting people at the door is so friendly! She loves Mickey Mouse :) Genuinely happy girl. Seems happy to be at work even if she's ready to go home.

So bad!people at the front desk was soooooooooooo rude!said that my whopper was done so I came to get it and IT WAS BURNT.I can't believe it. Do not it was so good I love it so

You order & check yourself out at a kiosk , but staff is very friendly + nice. It is a pretty big burger king. Two stories but there is a lot more room upstairs to sit ! Restrooms aren't the cleanest

The young lady who greeted us at the door was pleasant and friendly! She explained that they had seating upstairs. The problem came in when I tried to redeem my free impossible whopper. The young lady ,cashier, tried to convince me I could only redeem on Tuesdays. That is not the case. It is a TMobile offer and they all come out on Tuesdays. They usually last for seven days. It was very disappointing that the assistant manager tried to help. I showed him everything. Stood there for 15 min downloading an app. Ordering fries and doing everything that was required on my end. My frustration grew, another young male employee tried to help. The assistant manager then told me he just did it through mobile ....... So why couldn't he help me. I ended up leaving with nothing! Customer is not right at this Burger King! Nor did I "have it my way." This was the BK at 106 Liberty. More training needed!!

A pretty solid spot for breakfast on the way to work. The AI is taking over and there's a lot of touchpad style kiosks that replace cashiers. Whatever it takes to keep the items cheap! All hail robots. I got 2 crossaint wiches or whatever for $6 which is a good deal considering inflation. It even has 2 patties for sausage and egg and cheese, which probably has more calories per dollar versus McDonald's mcmuffins. I'll have to come back to try other meals since I saw a sign that they have alcohol.

The $8.00 chicken Sandwich. Horrible!!! So this is what $15 an hour work looks like???? Happy to report, I returned the chicken sandwich and was given a new one!

I decided to stop by since I was feeling for a whopper. I have the Bk app so I was able to indulge in a whopper meal w/cheese (yesss) for a few cents less than $10. 00 The service was customer friendly and fast. I was a little hesitant to sit and eat because the dine in area is upstairs. Coming from a in person home visits, the summer heat with tired legs was not helping however, this sister gurllll was hungry. Once I got up dem steps I sat and enjoyed my meal while chatting on the phone... The ambience was spacey and enough room to eat, enjoy and chat without peeps in your business. Nice relax and enjoy your meal spot...Now if you tooo tired for steps please don't push it. I will be back when I'm not soo tired lol.....Try 'em

Except for kiosks, this place hasn't changed in years. It's in serious need of a remod and should make the 2nd level accessible because IT IS NOT.

Busy location and fast service but I wish they could keep this place cleaner. Our order came in batches and they missed the bottled water.

The burger king here lack hygiene. Me and my friends were exploring New York so it was our first time. We stop by as it was the closes fast food we could think of. We placed orders and came up stairs to tables with nothing but messes, even some area smelling like piss. I lost my appetite and decided we should eat somewhere else.

the portion sizes have become absurd how small they are. clearly ripping customers off

Unless you have a brand loyalty to BK or enjoy long wait times, I wouldn't recommend. Went on a Saturday at 2 PM, and only ordered a Crispy Wrap on the kiosk. Took 20 minutes just to get the order ready. Now granted, it's a fairly busy location given its proximity to the 9/11 Memorial, so I understand it takes a bit longer to get orders out at those times, especially if they are making larger orders. But it shouldn't take almost a half hour to make one measly wrap. Much better to get your fast food fix at the McDonald's on Broadway that's one block to the East. While it can also be just as busy, they at least get orders out pretty quick.

Pretty cool Burger king, the lines could get long at times during the day, because it's in the heart of Lower Manhattan, near the World Trade Center and the Financial District . It's right near the Westfield mall and that connects oculus WTC and the Brookfield mall area, there is a dinner place upstairs that has a bar, there sells beer as well. P.S. there usually have a person at the front door ask if you want to sit in the dinner upstairs or check out , and plus there have three kiosiok machines in case if you want to order , due to the panamedic i beileve upstairs dinner might be closed to sitting down in the public very convient by the mta transporation: Subway: R, W-Trains. Cortland Street, Train station. or 1-Train.Cortlandt Street, Train station. or E-Train.World Trade center, Train station. or 2,3,4,5,A,C,J,Z-Train, Fulton street , Broadway & Nassau Street ,Train station . or Path Train: New Jersey to Manhattan (NYC). Bus: M55, etc bus

You know what? The ladies here are just really nice and the entire staff. They say.."Sorry for the wait" and even just a simple "Have a good day." I like that. I also like Whoppers! Maybe I'll try the Beyond meat, plant base Impossible Whopper (an extra dollar) the next time I visit. Good verification on vax status of you want to eat inside.

This location is quite chaotic and disorganized especially during lunch hours given it's convenient location to the World Trade Center. Also , who doesn't like Burger King? The downstairs area is for take out ordering and the upstairs counters are for eat-in orders. I've only ordered take-out so my review in line management is solely based on take-out experiences. The cashier counter is on the left side and they have a few kiosks in the center counter. There's no designated pick-up area for customers to wait for their numbers to be called so the only option is for everyone to stand scattered around in front of the kiosks and counters, whcih contributes to the confusion of where the lines are to order. After you place your order at the cashier counter or kiosk, you try your best to step to the side but you're always still in the way of something. The food and drinks come separately and I didn't know this the first time I went. I happily placed my meal order and when my number was called, I was handed my bag of food. When I asked about my drink, I was told that I had to go to the opposite side of the counter on the right to ask them for my drink. I comply and asked the associate working the drinks for my order, referencing my order number thinking the drinks were already poured and labeled by number. Apparently this was not the case and so I tell him my order. He disappears for awhile and is backed up on taking multiple drink orders at once from customers shouting their drink orders over the counter. I finally get my drink after another 5 or so minutes. The entire ordering process must be revisited and communication among the different stations (cashier ordering, food, and drinks) needs to be improved. (1) we should be told that while we wait for our bagged food, we should go to the drink counter and let the workers know our drinks so they can prepare it. This will eliminate the double waiting time. (2) or they should just have the drinks ready along with our food like how all other restaurants do it. (3) or have self serve drink machines to the side and have customers serve themselves

This is Burger King like you've never experienced before. Table service. Beer. What more could you ask for? Is the table service slow? Yeah. Is the food low grade fast food fare? Obviously. The prices aren't even that good compared to the other Burger King that's just a few blocks away on Fulton St. But none of that matters. This is just one of those things you have to experience at least once, just so you can cross it off your bucket list. It's that mind-blowing.

This location feels like you're in South Beach or Miami, because they have two levels, and upon entry, the employee inquires as to whether you're "dining in" or take out. Also, they serve liquor which I've never seen before .The ground level is for takeout orders, and the second level is for "dine in" customers. An additional insensitive to this location is they take 15% off your extra value meal purchase over $8, if you work in the area or are a local merchant. You just provide them your work ID, and the discount is provided. Other than the discount and the beer, it's the standard Burger King. I'm not even much of a fan, but the Home of the Whopper hit the spot for today's lunch. Expect to see a plethora of tourists as it's a block from WTC. I would visit this location again in the future!

had great experience love Michelle always helping me and her team I always come before work and I always get taken care of here

I never leave Yelp reviews, because there are so many - what difference will my one review make. But there is something seriously off about this Burger King. The staff was joking around, masks down on their chin . . I had a simple order - a burger, fries and a coke - and it took about 25 minutes to get out of there. It's pretty obvious that the place is a cash cow because of its location - close to the WTC and 9/11 museum - tons of tourists milling about and passing by - not repeat customers exactly, since in a few days, maybe less, they'll get back on a plane to someplace 8 time zones away. McDonalds just a block away is much more efficient, clean, and on the ball. The Burger King's problem may be in its layout - small cramped space, atypical for them. Seating is up an endless, steep flight of stairs. This place shows Burger King's problems - it should be a showcase jewel - open to the street through huge glass windows, maybe a glass elevator up to the second floor, clean and spotless . . . Instead, it's just this leftover dump from the 80's that somehow, like a cockroach, managed to survive the collapse of the Twin Towers right across the street - the Twin Towers that collapsed on top of every other building in the neighborhood - except this one!

A BK with table service that has.......BEER?!?!?! Pinch me, please. I must be dreaming (no, I can assure you it's very real and very, very awesome). Okay first off, what the hell guys? Is a fast food restaurant offering booze and table service not enough for you greedy-ass people? So much negativity and hate for a typical chain restaurant I'd fully understand, but this is *not* your typical chain spot. Having come from visiting the 9/11 Memorial, my folks and I were feeling peckish and at least one of us had to use the restroom. We ignored the downstairs area and instead moseyed on upstairs where a freakin' host WALKED US to a table. We were given plastic menus and told "your server will be with you shortly." At this point my mom, dad and I exchanged glances as if to say "are we being Punk'd? Is this a hidden camera show??" None of us could believe what we were hearing and seeing. Sure enough, a gentleman comes by later and takes our order. As we're sitting down. At a Burger King (typing this out weeks later, I'm still in disbelief). I flip over to the back of the menu and what doth mine eyes see but sweet, sweet alcohol. Domestic AND imported cans ranging from $4.50 to $7. Yeah it's not cheap, but if you feel like drinking at a BK in the Financial District then it's gonna cost ya. In addition to the cans of Miller Lite, Blue Moon and Corona, they offered Angry Orchard hard cider in bottles and perhaps most intriguing of all, a Guinness shake (for alcoholics who can't decide between drinking and dessert). Not one to pass up an opportunity, I got a can of Heineken and some chicken fries. Excellent. I didn't have to ask for sauce, our waiter automatically brought BBQ and honey mustard out to us. He was cool and had a terrific attitude. Although I didn't avail myself of the facilities, I was told that the bathrooms were in stunningly good condition. The dining area on the upper level had nary a spill or mess waiting to be cleaned. Totally, spotlessly clean. As if that wasn't enough, hanging up next to our table was a chalkboard with the NBA playoff bracket HAND SKETCHED on it. Someone--with extremely impressive artistry skills--actually took the time to draw out each team's logo and how they progressed in the finals. Again, holy sh*tnuts. Wow. Just wow. Bread = 4 (normally I'd say "it's a burger king, who really gives a crap?" but having beer gives them a huge advantage) Circuses = 5+ At the time, I was at a complete loss for words (obviously now, not the case). Everything bad about fast food restaurants was absent at this particular BK. If I found myself in the area again, I wouldn't hesitate to return. You takin' notes, McDonald's?

I ordered 2 Bacon Double Cheese Burgers. You know what I got? A SINGLE PATTY ON EACH BURGER!!! Holy F'n HELL. Really? Do your employees know how to read? I even requested extra cheese. 1 Slice on each that I paid extra for. Waste of Money. Waste of Time. Long time to wait for food. Just stay away. BAD BAD BAD. Left a message for the Manager to call me, but I don't know if they will return my call. I am adding picture for PROOF. My recommendation is to stay away.

Ridiculously chaotic , unbelievably slow. It took them half hour to make one burger and poured a small soft drink. Just incredible!

So, I order through the kiosk, and I was surprisingly the only customer there. Someone had just picked up their order and walked out. Since my order was placed I didn't say anything to the guy or woman behind the counter who we're carrying Ny on conversations about random things including how many cinnamon rolls they were taking home. After almost ten minutes it became apparent that I was being ignored because I was standing right in front of them. They didn't ask if they could help me or anything. Then finally the guy asked why I was standing there and I said I already ordered and he said why didn't you say anything to which I replied that I didn't think I had to. Worst service ever and the onion rings tasted like they were 3 days old. Never again. Take that man's raise away. This was about 4:30 pm

The place was clean on the outside but the restrooms were in need of a scrubbing. It was gross. I know its a public restroom but it was nasty. The staff was rather rude to me, mainly the person taking my order. She acted like I was doing her a favor and got annoyed when she got my order wrong and I corrected her. I mean, its my order and she should be making sure its right. The order got mixed up and I got someone else's order instead. They really seemed disorganized. My lunch was ok. I've had better. But I had to wait almost 20 minutes for my order, then another 10 for them to fix it. Not acceptable by any standards. It is BK so I'm not expecting fine dining and that's why I give them two stars. But they need to get their act together and get organized.

An experience that I've never encountered before from a well-known fast food franchise. When you walk in, you have the option of getting typical carry out on the first floor OR "dining in" one floor above you. It's pretty fucking cool. This location has ample seating and a hostess that seats you at your table. After you order and while you wait for your food, there are additional staff who come out to give you placemats, offer you a tray full of prepushed ketchup and an array of sauces. I am not from New York. The premium that one is paying compared to a Burger King outside of that atmosphere did not come as a surprise to me. Dining outside is an experience. I wish that the food came out hotter, but hey--it's processed fast food. Whether it comes out hot or just kind of warm, one can easily get an idea of what the overall taste is supposed to be. I was glad that my family and I came here to do this once.

There's beer here. Period. OMG. We waited to be seated. Handed a menu. Waitress took order. My mind is blown.

It's a Burger King. There's ample seating upstairs as the entire downstairs is dedicated to ordering and space to wait for your order to complete, because you will definitely have to wait. On the plus side, this location offers table service, so you can head straight upstairs, be seated and have your order taken...or have your order taken upstairs then be shown to a seat where your order will brought or something to that affect. I work in the area and I don't visit enough to want to get the tourist experience. An extra perk is that they also offer beer here, and nothing, not even fries, goes better with a burger than beer.

This review is pre-pandemic September 2019. First of all, when the kiosk states if you want to pay cash, see register cashier, then you go to the register to see the cashier. I went to stand there and an employee tells me to use kiosk since no one will help me on the register. I stated I wanted to pay cash. They finally send someone and she goes off and says "really for this order?" I just don't understand how people can work in customer service and be so rude. I understand they may have been overwhelmed with the amount of customers walking in but to treat us like that? No thank you! I wanted to argue but didn't want our food to be messed with. I'm so used to California customer service where we are treated much more efficiently and friendly compared to New York. But that's what I expected and I should know better for next time

Absolute shithole and I've been to some shitholes It's dirty and the workers are just awful. I cannot stress this enough, if you have a hankering for comfort food, literally anywhere but here will do.

The place is really disorganized Last week I tried getting a quick lunch at Burger Long and My order ended taking 45mins (lost my lunch break) When I got my order... some of the items I order is missing... I was already late so I hand to return to back to work with half of the items I ordered. Today my friend Jackson was ordering BK and Bk ended up getting his ordered all messed up. We ordered 2 whopper meal that was promotion through the app 2 spicy chicken Jr 1 impossible whopper But we didn't get the 2 chicken jr and the impossible whopper We got only the 2 whopper meals

I go here on my 30min lunch breaks from time to time. I don't expect much from Burger King. However, I do expect them to keep their lines moving, and when an employee ask for the shift lead's/manager's help, the manager isn't putting on lipstick and staring at a screen for 5min(literally happened). I waited in line for 20min and never talked to the cashier. I had to leave to make it back to my shift on time. Advice - Keep the line moving - Don't where lipstick in a kitchen

Clean and efficient service. Pancakes and french toast sticks were over $7 total though so that was a bummer. Has a real cool section with a TV and license plates on the wall. There's a 2nd floor and they sell beer here, oh NYC, so crazy!

THEY SERVE BEER HERE. ($5-$6 for Coronas, Heinekens, etc.) Okay, I don't generally leave reviews for such an obvious fast-food restaurant, but this Burger King is unlike any other Burger King I've ever experienced. This sounds sooo dramatic but please bear with me. I met my friend here for lunch and he lets me know as soon as I get there that we have to go upstairs to order. I like say whaa?? So we head upstairs and there's A HOST THAT GUIDES US TO OUR TABLE. And I'm looking around, baffled as heck, and the man goes, "Honey, where you from?" cause I'm sure he thinks I'm a tourist from my utter confusion. I say, "Brooklyn!" and he laughs and says "Yes, represent!" So we sit down (and I'm still in bewildered), and another dude comes TO TAKE OUR ORDER. AT BURGER KING. We give him our coupons, which he has confirmed that we can use, and he brings us the receipts and we give him our card/cash. He serves our food in the paper bags, and brings us ketchup in little ketchup cups from a platter he's walking around with. What. Is. Life. The host comes by me, and ask me if I'm Chinese. I miss a beat but I reply, yes I am haha. "Ni hao ma?!" !!!!!!! He does it in a super friendly manner and I'm like yes sir, same to you as well. A+ to this Burger King for the tourists. I overhear the host asking if the French couple would like 'fromage' (cheese). Love it. I guess cause fast food joints in Europe are fancy af, so they decided to have this location be what it is. We didn't tip, cause we didn't see anyone else doing so (and cause it was Burger King).

This Burger King is located around the corner from One World Trade Center. This BK has something I have never in my life seen in a fast food restaurant: beer. Yes, you can order a Guinness with your Whopper and fries. The staff is friendly and helpful, too. I came here with a few relatives, and they were kind enough to bring the food and the booze to our table instead of having us wait by the cash register. The bottom line is that it is your typical fast food joint, with a pretty cool staff, and beer.

The place is a bit crowded because it is the only Burger King in the vicinity of the World Trade Center... but a relief for us because it is a cozy place to enjoy your hot burgers with the family... but the only thing is that the BK people forgot my Whopper sandwich which I ordered and paid for. I had to get in line again and we got my sandwich but I became hungrier because of the mistake... they should double check the sandwiches that they give out at the pick up counter.

Like every Burger King the food is ok when you're super hungry...but the service in this place sucks especially at this time. Starting from when you first walk in there is napkins and receipts all over the floor and the cashier had a nasty attitude. After standing there for a good 8 mins I finally got asked if I ordered already and even then he was still nasty. I was just super hungry for me to leave. There was no ketchup upstairs and the 2nd floor was nastier than the first floor. I was so scared to try to even attempt to go to the bathroom. Next time I know to walk out. Thanks but no thanks Burger King.

Probably the worst customer service I've ever seen . The connection between the prelates food and the customer is one of the main issues . I only keep coming here out of convenience. Expect to wait a long time even off busy hours . Unreal, Burger King should use this location as a case study in what not to do !!!!!!

Normally I wouldn't review a fast food place as common as Burger King, because you really know what you're getting into without having to check reviews. In the case of this one, I felt like I had to because it's very different from others. The second floor here is dine-in - see the host or hostess, get menus and a table, and put your order in with a waiter. They have the usual Burger King menu, plus beer. Basically, they bring your orders up from the kitchen downstairs in the Burger King bags and you can sit and enjoy them. It's cool that a dine-in Burger King exists, and it's cool that it serves beer, but aside from that I really wasn't impressed. The food was typical Burger King food, the service was decent if a little bit slow. It strikes me as something you'd do once just to say you did it.

The server was nice enough however despite their ok wait time the food was clearly made a while ago and pretty cold by the time I had a bite. The restaurant has okay but the price seemed more expensive than my local Burger King's. Overall probably won't go again.

The most poorly mismanaged establishment I have ever visited. Lines of people that I thought were waiting to order, but it turns out everyone was waiting on food. I don't blame the workers, but their level of training as it was noticeable how under trained they were. This is a highly trafficked area and this should definitely be improved on...

It's Burger King. If you're looking on Yelp to find out what that is, I don't know what to tell you. I think the biggest draw here are the bathrooms. You have to buy food to get past the guard to head to the dining area upstairs. The line for the bathroom there was ridiculous. I don't blame them for the line nor the people (like me) that got a simple burger to get the pass upstairs so I could piss upstairs. Haha, it is what it is. All the sales people and guards were nice. Much pricier that other Burger Kings, but location, location, location!

There's too many better comparably cheap places to eat in this area to wait this long for service. Came in to try the impossible whopper, there was only one person in front of me but I ended up waiting 5-10 minutes. When I did make it to the counter a longer line had formed behind me but they let someone who had just walked in to uSe the self serve kiosk jump the line to pay - fine - but then the girl at cash decided to leave to prepare that woman's order. I didn't wait for her to come back I just left. Not spending my whole lunch break in line for BK‍ Heat the impossible whopper is great though, hope you guys explore vegan cheese options in the future.

If you want to eat in you have to go upstairs to place your order for your food. I had to wait 15 minutes for my food after placing my order. I came here for "fast food". This is no longer fast food and the quality isn't worth waiting 15 minutes. Heading over to McDonalds next time.

Been coming here for over a year occasionally when I need a quick lunch. In all of that time this restaurant has not figured out how to serve customers efficiently. They offer a discount to local employees but every time I come I can't get a person to validate it for me on the kiosk. Routinely get the wrong order or incorrect items. Staff seems overwhelmed and uncaring. Hey have multiple lines and no one knows where to stand. Often have items missing and have to ask additional staff to bring my drink or get the side of fries I ordered. It's clear no one was trained in expediting an order. Also the only fast food place where you have to take a menu and be served by a waiter to have a dine in experience. Which takes 3 times as long as getting an order online. Have no idea how this place makes money. It's a farce to call it a restaurant.

Took 25 min to get 2 ice cream cones and a vanilla shake. Ordered thru their kiosk, no receipt and nobody knew our order. A lady worker in the front directing everyone to the machine is completely useless. I asked her to help me check my order and she just stands there like she doesn't understand English. Absolutely useless. Make sure you go to a cashier so you don't have to wait.

Horrible, wanted to eat in, sent upstairs, had to wait for a waiter for 1 hamburger, abandoned that and went back downstairs. I know it is a busy location, but their system is awful.

I made a mobile order 20 minutes ahead of time. When I arrived, three packers checked my receipt to make sure it's right place and right order. But they insisted they didn't get it printed so they didn't give me what I have paid for. I emailed customer service and got reply that I have to keep talking to them to get refund. Plz stop play around your customer like that. I am so scared of you guys now.

Waiting, Waiting upstairs about 10 minutes before some of the waitress come. We went downstairs to order and when our turn come, We need to wait for 5 minutes until they finish to take out other orders. meanwhile other workers just stood there and do nothing.