Matthew D.
Google
It’s absolutely baffles me how fast food restaurants cannot remember your dipping sauce. It’s every time I visit this location. Which is about once a month when I go to the casino. Even if I went behind the counter and pointed to my dipping sauce, they would still manage to somehow forget to put it in my bag. I have no idea how Chick-fil-A does this, but no other fast food restaurant has staff who are competent enough to read a receipt. I even make sure I do mobile ordering just so I can add the dips and sauces to the receipt and not have to interrupt their cell phone time by asking them at the window. And they cannot, for whatever reason, ever remember to put my sauces or napkins in the bag. It really needs to be studied. Like some kind of six sigma experiment on efficiency. It’s every color of worker, every age of worker, every state, every style of food, with the exception of Chick-fil-A. How did they do it?