Burgerville

What a unique, fast food place! 100% of their energy comes from wind power, they compost, and their oil gets used for biodiesel. Very cool and really good food as well! This location is right next to the convention center and gets pretty busy, with occasionally people trying to solicit for food outside.

Service was so great, lots of kind and sweet people working there. The food felt like a joke. Perhaps it was? I feel as though that’s the only explanation to this completely smashed and mangled, itty bitty burger. The bun was so dry and stale I’m not convinced this burger was made same-day. The wonton salad was tiny and flavorless with three little slices of a green pea. Don’t get fooled into thinking you’re going to get a fresh, satisfying veggie salad. My first time going to a Burgerville. Not sure what the hype is about.

"Welcome to Burgerville, home of the CheezeBurger! Can I take your order?" Super cool, nice, helpful staff that makes up for the so-so food. The plant burger was good, but the fried asparagus was soggy. :( That said, this is your real life Good Burger (if you're familiar with those movies!)

Had a great meal. The place was clean and quiet, the Northwest Tillamook Cheddar Cheeseburger was delicious and the fries were good too! I instantly regretted going to Wendy's a few days prior and they are pretty good. Found my new place to go when ever I'm in Portland

You're wanting a burger, but where to go? What is open? What is closed? Well... you've come to the right place. They are open every day. Their hours are the same. You'll get the best burger for your buck.

The service was great but the food wasn't as good as I remembered. The fries were somewhat cold, the gluten free bun seemed stale, and the original order was wrong. It's still better than McDonald's but for the price I'd rather go to Shake Shack.

Smallest Hamburger you can imagine, but get what you pay for. Not even a pickle or lettuce.

Honestly love their cheeseburgers. I think it’s better than in and out. Their food quality has gone a bit downhill over the years and I’m not a fan anymore of their veggie burger which used to be my favorite.

Whenever I fly in and out of PDX, I've always walked by Burgerville in the airport terminal near D Gates but never had the time or opportunity to try them out. This location is on Martin Luther King Blvd nearby my hotel. I could easily walk on over and have an early dinner. A not so busy Monday afternoon, dine in was more of an idea rather than taking it to go and eating it in my hotel room. Simply order from the self-serve kiosk, pay by credit card, grab your number tent, and have a seat. My burger was a NW double burger with large fries and a lemonade. Food came out in about 5 minutes or so. Everything was hot and fresh. I guess I was satisfied because I didn't crave a milkshake. The restaurant has its own set of restrooms, drive thru service, and a loyalty program which I'll sign up next time I'm in town. Food is pretty good, budget friendly, and I'm sure it's consistent when you visit other locations.

Work only gave us a short amount of time to get lunch and I had to work thru it so I came here really quickly to grab something. I was between a burger and a chicken sandwich. I went with the chicken sandwich. I wasn't impressed. It wasn't dry or anything. It just didn't stand out. Even the Garlic Herb Aioli didn't really smack and that usually does. At least it was prepared nice as in it wasn't hastily put together. They were extremely busy too. As I looked at other people's plates... The only thing they had that looked appetizing was the fries and the shake. They had a seasonal Oregon strawberry shake and I wished I had gotten that. The place is cool tho. It's retro themed and it was cute. Good vibes and energy to the place. Kinda feels like you were in a classic burger joint from the 60s with a slightly modern twist to it.

Bugerville at PDX should be a step above other stores, but sadly it is not. They can not melt Cheese as other stores do. Not even hot burgers like drive throughs. With as many guest that come through PDX location it should exemplify the best of this iconic burger joint Management needs to pay more attention. Just my opinion from customer for over 50 years.

This was a happening place after trailblazer game. Long lines of people. I had a bacon burger and it was fantastic. It was a little greasy, but it was a tasty juicy burger. Looks like a lot of people were there for the shakes and I wish that I tried one, but I did not. I would definitely go there again. The cashier and order caller were fantastic as well. The whole staff was energetic, giving positive vibes.

I'm currently sitting on a flight back to Burbank. I have about 5 more minutes of free wifi before my hour runs out but I've been thinking about my Burgerville visit this morning for quite some time so here goes... I showed up at 655am and at 7am they opened the doors for me, right on time. The bright white lights with the blue and red make it feel both generic and eclectic at the same time. It seemed like something out of a TV show or something. I've heard some things about this place and as a true conneseiur of the working man's things in life I had to check this spot out. Boy did they not disappoint. I ended up getting a sausage egg and cheese biscuit with a hashbrown stuck inside and some pickled red onions which I now want with every breakfast sando I ever eat again. Piping hot, decent size and respectable batch brew coffee to wash it all down. I am a fan and I am now a believer. Service was great for it being 7am and the place was clean and well lit. For the Hemingway folks out there, that's all you can really ask for. I'm sold.

Ordered the bacon cheese burger and fries. First impression: the patty was on the dry side and definitely not thick like pictured. The more I ate, I started to enjoy the beefiness of the patty and the nice brioche buns. It has the greenest lettuce I have ever seen and they sure put a whole lot in there. That, tomato, mayo, Tillamook cheddar, and onion all come together beautifully to the very last bite. Fries nothing to write home about. Friendly service!

Just had out 1st visit Burgerville today. The staff and atmosphere exceptional. The burgers.....nothing to write home about. Our total for 2 burgers, 1 fries and 1 onion ring and only 1 drink came to about $40.00. The burger I had was disappointing. Very dry, almost none of their dressing was on it, 1 pickle, the lettuce appeared to not be fresh. The fries were not great at all. Maybe even old? and a very small bag for $5.00 ($4.95). My wife had the cheeseburger, very little dressing on it as well. The cheese on both burgers seemed dried out? Like maybe the patties with the cheese on them are premade? The cheese slice were very thin. My wife got the onion rings, which were heavily breaded. She was not happy with those at all. Her Strawberry shake....she liked. Will we make another vist to Burgerville? probably not. They seem to very Profit orientened. Big on profit not so much on quailty. I think that always, In N Out will always be a pain in the side of this place as well as the other place that closed down in salem.....Five Guy

Kind of a fun late-night hangout spot; the burgers were nothing special, I've had better. The truffle fries were pretty awesome and the strawberry shake is dreamy--not overly sweet, it's so good! A little slow on the service considering it's fast food.

Really good food and very friendly workers on the time I visited. It is crazy expensive however and will not be able to visit often with my budget If you have the money, you can't beat their burgers fries and service at this location.

Plantville Cheezeburger hit the spot for lunch during a convention. It is vegan as is, including the cheese and aioli. The price is about $10. The wait time in line, and to be served, was reasonable. Service was friendly and prompt. There is a variety of seating, with plenty of spots affording a good view outside.

I had read that place is vegan and gluten friendly and since I was staying across the street, it seemed worth a try. From the outside and when you walk inside, it seems like nothing fancy and even may feel questionable but the food was honestly delicious. I ordered the Plantville Cheezeburger and it actually tasted so good! Vegan cheese is not easy to nail but they picked the right products for sure. I didn't realize the bun wasn't gluten free so had a regular bun but the fries are gluten free so that was comforting. I was impressed with how fresh everything tasted for a fast food restaurant. Would come here again!

Ordered a double cheeseburger meal around 7 pm on a Saturday. The service was quick and friendly, but the burger was meh and the fries were old.

The food was fresh and good. My burger just tasted plain. Needed some BBQ sauce or jalapeños. Also would have enjoyed to try onion rings but weren't in season. Will give another try.

I was so impressed by my experience at Burgerville. I'm visiting from out of town and my local friend recommended this chain for fun. We tried the colossal burger, no6 burger, halibut burger, truffle fries and Oregon strawberry shake. The burgers were all solid, the fries were lacking the truffle flavor but they were very crispy and good anyways. The Oregon strawberry shake was such a highlight. Normally I'm not the biggest shake fan but this one was amazing! Creamy and not too sweet.

Great food. Way overpriced. I come here seldom because a cheeseburger and small milkshake is $14. It's good, but doesn't usually provide the value for that kind of money. Today I reached over to pay, and now they wanted a huge tip. I felt like they would spit in my food if I didn't tip them on the cc reader. He was intently watching what I put in. Maybe I think the tip was too high, or maybe I don't think they did anything above expectations to earn a tip. Regardless I'm shocked at the expected fast food tip and I think this just takes it too far. Milkshake was great though!!

Upon entering, the establishment was dirty. The tables, the drinking area, the floor, and there was flies circling inside. I wanted to try a burger while in Portland as I see it was franchise. The burger was okay. It could have been better. I also tried the strawberry lemonade which was bitter but the strawberry shake was good. The food was edible, nothing memorable. The parking lot was small in this location. Customer service was good.

I stopped here on Monday night after visiting the Oregon Zoo. I was dying to try one of their Cocoa Peppermint Shakes. I was a little worried when I drove up and saw a security guard at the door, but it turned out that he wasn't even part of Burgerville. The parking lot and the area is a little intimidating but once I went inside I was okay. The staff looked kind of dazed and confused, like they weren't sure if one of them was supposed to take my order. Finally one of them did and my shake was at my table in no time. It was very good and it was one of the very rare times that I enjoyed it with whipped cream (had to have the peppermint sprinkles). It's a convenient location so I'm sure I'll be back. I liked that it was such a spacious restaurant and I'm sure the food is as good as other locations that I've tried.

I stopped here after an event at the Moda Center and it was packed, yet the staff were working hard to get orders out quickly. I got my order to go and walked back to my hotel. I was disappointed to find they forgot my chicken strips, but not so outraged to return back. Despite that, I felt the food was just okay. It's fast, but it wasn't especially good or cheap. Next time I'd probably just hit up McDonalds.

This is a fast food restaurant that hits the mark with most of what they make. It is exactly what it claims to be. It's fast food using slightly better quality ingredients. Some of it is local. We've tried many things from here via Uber eats. The fried fish and chicken tenders far surpass any fast food place I've been to. Burgers are tasty, especially the "fancier" ones. Their shakes are delicious though a little watery. We put them in the freezer for a bit and they turn out well. The only thing I don't care for are the fries. Even when they arrive hot, they are soggy. For fast food, this place is a decent choice.

Probably the best ever fast food restaurant, grass fed, Carman Ranch burger with lettuce, tomato, mayo, pickle, cheese and onion. Juicy! Delicious! Grass fed baby! Shows that this fast food restaurant is taking it up a notch - this burger is there all the time on the menu anytime. What you won't find all the time are the Walla Walla onions rings. These big "O" rings are so good. You have to try them. Walla Walla onions dipped in buttermilk and Panko derp fried. Not greasy. Crunchy. Tasty. Thanks Burgerville! Fast food for foodies!

Awful service cashier was rude and annoyed having to serve me. They were old and wet not crunchy at all.

You know, I don't review fast food, but Burgerville, a local staple was a place my mom and I would visit from time to time in the 1990's. The sauce on the burgers were so delicious and I'd always order 2 burgers with fries. The milkshakes are a must too and you gotta dip the fries in it. I had a Free Burger certificate I had gotten on my birthday in the late 1990's and finally I decided to use it in the early or mid 2010's and they accepted it! I remember they used to have a jukebox too.

A complete disaster guys - it's really sad too because burgerville used to be such a NW staple until they were acquired by just another private equity vulture. The drive thru wait alone was 23 minutes--inexcusable--and this isn't just a one time thing - this store ALWAYS has outrageous wait times in their lobby and drive through; so you'd think well things must be extra fresh then! Must be made to order! Nah--food was cold when we got it--the halibut tenders were totally cold as well as the fries! This was obviously a flash frozen quick deep fried product you'd get at sysco--the fish wasn't fresh at all! Their "collosal burger" priced at $10 was TINY - the pattie's so thin--and beef quality an absolute nightmare- worse than McDonalds. To add insult to injury not only are these workers doing a terrible job at work, serving cold food, working extremely slow for a fast food restaurant- they have the GALL to ask for 20 percent tip at the payment counter - when you refuse they scowl at you--and probably spit in your burger - i do know we were missing a fry when we got home and you gotta wonder if that is on purpose NEVER NEVER NEVER AGAIN

Love that it is locally sourced- a convenient restaurant option by the Oregon Convention Center that won't strip your budget. Service excellent, place clean and casual. Fries are a little salty- tried the rosemary ones, but tasty shoestring ones. I had fish & chips, wild Alaskan halibut 3 four inch pieces for $17.

I asked for a breakfast sandwich with no egg, the person repeated it to me and then when I got to my destination I opened my bag and found this. The hash brown was also totally shamed to the outside of the box and fell apart when I tried to pick it up. Frustrating that this isn't the first mistake from this location and now I don't have the breakfast that I paid for.

PDX BURGERVILLE SUCKS For an airport with thousands of visitor's flying in and out they close so early ,there staff is very rude and could care less.

As fast food burgers go, it's pretty decent. Nothing special. Didn't much care for the much vaunted asparagus fries though. P

Fish and chips were terrible, they were very thin triangle shaped pieces that looked like you get in the frozen section of your local grocery . Very little taste, nor worth the money.

in the past, Bugerville was my favorite burger spot. Now, I recommend other places like five guys or Mike's. their sauce is very good which is what makes it good. when I lifted bun to add home secret sauce, l looked at the patty. it was paper thin. I dunno when they started doing this but I'm not going to support cheap greedy people. in all honesty, I never really liked their burgers, just their special fries and seasonal shakes.

Solid meh. Good enough, yes. If there's not a long line and you want a better burger than McDonald's or BK, then come here. Nothing impressive otherwise. Salty as heck. Too much mayo. Avoid the bacon, it wasn't crisp; it was thick, fat, and stringy. While they had Walla Walla onion ring burgers, I couldn't find just the rings as a side. Not sure if that's my fail or theirs. Would have been nice.

food was very low quality and not as advertised. for a local chain I would think it would be better.

Way better than we were expecting!! This location is across from our hotel. Been traveling all day so needed some food upon arrival. Drive thru was busy so thought we'd give it a whirl. Got the #6 burger and it was delicious! I love Mayo on burgers and they didn't disappoint. Might be too much for some but not me. Really enjoyed the white cheddar cheese slice too. Fries are way better than they look. Could see big pieces of salt on top of them! We will be back before our trip is done.

this worker Sonia, an older woman, was extremely rude to my autistic son and told me I shouldn't leave the house with him. she needs to be fired and i will never ever be going to another burgerville. completely ruined the experience.

after two decades of eating at Burgerville, they finally charge me an entire dollar for a glass of water. Small plastic cup. It's time we boycott this company. It's obviously has new management that cares nothing about the public. Good luck the poor and the homeless, and the school kid who just wants a single Affordable hamburger. Those days are gone. Find another place.

First off they charged my card for the wrong order which was more than what I ordered then they had the nerve to tell me they where gonna refund my card which would take X amount of days to get back and recharge me. When I asked to speak with the manager he was rude and barely helped he finally got frustrated because I was explaining I didn't have enough to cover another transaction he said don't worry about it I'll just refund it. I drove off mad from the argument and got home and realized I didn't have the second order of fries that comes with 2 combos and my food was colder than my soda

Wife and I stopped at drive through on drive from Seattle to Grants Pass. Location is super sketchy, even by Portland standards. My blue cheese bacon burger tasted inedibly strange; hers was a crispy chicken sandwich with an equally wrong taste. We got to see every rest stop afterwards as she had repeated waves of nausea.

great food options. Would definitely recommend this restaurant.service is very good they also always check your order.perfect for familys

I ordered a chocolate shake via Doordash. It tasted like it was entirely synthetic and chemical. This was my first time ordering Burgerville so I wasnt sure what to expect, but I was hoping for something a little more quality. As this was food delivery, I am not reviewing for customer service or cleanliness.

Finally, after all these years I was looking forward to trying Burgerville.. I was looking forward to the whole time from waiting at the long Drive-Thru all the way to home.. But.. The Northwest Burger I had was lackluster as it was extremely bland.. all I can taste was the cheese which was of Tillamook cheddar.. the burger sauce didn't taste like anything.. maybe they should season the patty and charbroil it.. At least one thing it did right was the patty was not dry Fries were OK, can use a little more oil and salt Coke was Coke and it did it's job WELL, at least I tried..

I understand the dining-in COVID restrictions, but they couldn't even take my order at the door for take-out. An employee said I had to download their app. I pleaded my case that my phone was low on battery. I didn't have a car, yet he suggested I physically walk through their drive-thru! Was I suppose to stand in between cars in line?! I eventually downloaded the app and ended up eating their food a couple days later. They even messed up my order. Not worth it!

If Burger King and Wendy's had a love child, this would be it. Their sauce reminds me of Burger King, and the skinny patty/shape of Wendy's. Giving the place 2 stars as they do have quite a spread of options, including smoothies, and the staff were friendly. However, would I try it again? More than likely no. I was craving a burger and this place is near my hotel, next time I'll have to just go with Denny's or catch a ride over the bridge. Tips: -They have drive thru -Delivery available through Door Dash ‍ -Restrooms only for paying patrons (I think there's a key) -If you're dining in, they'll give you a number and either call it out or bring it to you (if it's slow)

I am staying at the Eastlund hotel. This restaurant was nearby so I decided to try it. They had so much hype about their burgers. I tried their bacon cheeseburger and it was just okay. I've tried Shake Shack in Las Vegas and even INN N OUT. This burger joint is just average and NOT worth all the hype. I see a lot of people leaving 5 stars but I am generous by giving them 3. The employees were not helpful. If you can't dine inside, signs should be posted outside. Dining has been closed due to the pandemic. Let the customers know how to order online? Thank you

Stayed at the Hyatt near the convention center for a10 day work trip. There are very few food options around the hotel and thought I'd give this burger joint a couple of chances. A little bit of a sketchy area with the current homeless issues in Portland. They do have a security guard at this location. I can understand the hiring issues a fast food place would have coming out of the covid restricitons, but the staff is not great. The cashiers that are taking orders are so uninterested. The 2 times I went to order, did not receive even a simple hello or reply when I asked them how they were. And the worst part, no thank you for the order, not even after leaving them a tip. They definitely didn't want to be there and I was an intrusion to their day. I will say the leads or managers are busting their ass trying to hold the place together. Food was unspectacular. Very salty fries, the basic hamburgers and cheeseburgers were made ahead of time and essentially cold by the time I ate them. What can you do? Not many options in the neighorhood.

What a non-starter. I'm in my hotel room here at the Hyatt, call up my trusty Yelp app, it says Burgerville, right next door, closing in 18 minutes. Except I get there, and the dining room is closed!? Oh sure, I'm going to stand out in the cold, download your app and pay and hope you'll bring it to me at the door. Ah, no thank you. "But you can order at the drive thru!" Well in this stupid car-crazy American culture, since when do you have to have a car to buy dinner? The pandemic is over, this is just getting stupid. Burns my hide to see someone inside (likely an employee) sitting in a booth enjoying a meal. I can stay in a $200/night hotel but I can't walk around the corner to get a $10 burger? Stupid Portland...

These people are really amazing! We ordered a Turkey burger with our order, to be told when we got to the window that they unfortunately were out of them for the night, and the manager was hoping to let us know before we got rung out, but it happened too fast. The manager, Caleb, then refunded our ENTIRE order. They replaced the Turkey burger with another one we liked and still gave the full refund, giving us the two meals totally free for the mistake. I'm not from Oregon, but I doubt it's an Oregon thing lol just incredible customer service. Caleb was super kind and cool and apologetic while going above and beyond to fix it. The food was also spectacular, we got crispy chicken sandwiches and omg-- from the bun to the sauce to the perfect veggies and the CHICKEN So good. Thank you Caleb!!! I hope you get the recognition you deserve. Keep being awesome! You made our night!

Just ordered my food. Had hot fries but a cold sandwich. Why would I not receive a fresh bacon cheeseburger and someone's canceled order is beyond me. Highly disappointed in the service. Since I most likely can't get my money back, I'm posting this instead. Please make sure your employees actually do their job instead of cutting corners.

Drove thru driver thru Burgerville Canby Oregon. Cold fries and burger both. Couldn't go back waited 15 - 20 minutes for what we got. No price on receipt and for what we got over priced. Colossal burger means bigger then normal. Not going to try them again. Bring back Burgerville from70's and maybe we would try again. Extremely disappointed in quality of food.​

Worse burger I have ever had. $12 for a flat Patty on a bun with ketchup and mustard. No LETTUCE NO TOMATO NO PICKLE NO ONION. FEW FRIES AND SMALL DRINK. $12 for what???? Should of just went to Mikky D's!!!! Now I know. First time and last!!!

Good food. We had a party of 25 that was hungry. The greetings were polite and professional. They had all our food out in 35 minutes, hot and warm. Their shakes are awesome! The facility was clean and welcoming.