Burgerville

Highlight of this place is definitely the indoor seating area for me. It's got a retro feel that not very many places have anymore! (PLEASE don't change it, they already removed the retro light-up rotating logo and it made me so sad :( ) This is definitely a more expensive place to eat, however the quality is much higher than the McDonald's that sits across the street from it. Staff are nice/neutral. The fries are so damn good and I always get a shake of some kind. I also really appreciate the dairy-free options!

Stopped on a trip from Portland to Seattle. Location is slightly off the highway, but had very fast service. The food was ready right after we paid! Gluten free buns are available for those avoiding gluten, and the burgers are delicious! Our family also enjoyed the milk shakes and fries. Restaurant was clean, inside and out. Staff were friendly, helpful and professional. Loved our visit!

The Best Coast Crispy Chicken sandwich very good and the garlic herb aioli was delicious. The Walla Walla onion rings were crispy and well seasoned with whatever was in the batter. I was just expecting maybe a couple more onion rings with the "large basket", but I guess all you get is a slightly larger drink.

This location always has great food, friendly staff. Their fries are always super yummy! It’s the best Burgerville I’ve eaten at and when I’m in the area we eat there. Yum

When I first moved to Vancouver I was excited to try burgerville. I've only ever heard people rant and rave about it but when I tried it, it was sorely disappointing. Mind you this was 15 years ago and I haven't been back If I can help it. The fries used to taste like butter. I have gone when they have the strawberry shortcake dessert which is why we went today but we actually got food and it was actually pretty good. It's still beyond expensive. You can go to a sit-down restaurant for less money. But the fries taste like french fries and my burger was made correctly (The very first time I tried it years ago they remade my burger five different times, no joke and it was wrong every single time I gave up) I love the neon lights and the look of the store. If it weren't so expensive I would definitely be back more.

Honestly I don't think enough of us appreciate what burgerville tries to do, and how good we have it (like so many aspects of society). Some of these menu items make zero sense to me at a fast food restaurant but they are so much more inspired and delicious and quality than the competition. Today I had the breakfast biscuit which is relatively bland compared to the other spicy breakfast items, but so incredibly delicious. Those red onions and face Rock cheddar oh my God. Sure sometimes the order get screwed up or whatever, and the point of sale system is still bonkers, but this is like another world of quality compared to looking across the street at McDonald's (in Vancouver) full parking lot and realizing that too many people have a really low standards for food and just eat crap because it's cheap.

we normally don’t eat fast food. It’s probably been 15 years since we’ve ate at a Burger King or a McDonald’s, but we decided to stop at Burgerville and I have never had such good service in a fast food restaurant friendly. The food was OK. It’s not our style to eat fast food but Burgerville is probably your best choice if you’re gonna go fast food the best service I’ve ever had at a fast food restaurant.

Great customer service! I sat outside and had the breakfast burrito with sausage. The first bite engaged my heart Chakra and shot up through my upper Chakra. While continuing to eat i felt it very strongly in my solar plexus, they take alot of pride in thier food. In the end back to the heart Chakra and strongly grounded into the earth. ❤️ They put alot of pride and heart into thier products. They are very very very proud of using local products to produce the experience. Great experience! Thanks Burgerville!

I hadn't been to Burgerville in a decade & it did not disappoint my nostalgia! Was lucky enough to be visiting Washington during walla walla onion & Marion berry season so I got the best onion rings ever made! & an amazing Marion berry milkshake. Seriously delicious. It was super clean inside & the woman working could not have been friendlier! The walla walla burger sub veggie patty was yummy too!

Not bad as fast food burgers go. I had the bacon cheeseburger which was your classic double cheeseburger with bacon, lettuce, red onion, tomato. I added the garlic aioli and bbq sauce to give it an extra kick, and it was worth it!

This is for the drive through only. The drive through directional signage coming into the restaurant from 4th plain is non existent

the food, a simple cheeseburger and fries was 14.50. The hamburger bun was a doughy somewhat dry top, and the bottom was too small for the sandwich. With one bite, the entire sandwich fell apart, and you were stuck with this piece of dough and the makings of the inner hamburger. inedible the fries had no flavor. never going back

They get orders wrong, won't refund you for what they miss. Generally give a rat's ass.

I never leave reviews on fast food but I decided to leave a review for this Burgerville location because I was so impressed with the staff. The food is good. Burgerville is fast food but it's very good for fast food. Quality wise it's impressive for fast food. And the workers at this location were very kind. They went out of their way to make sure everything was satisfactory. Best Burgerville location in the PNW.

How I heard of this place: Burgerville! Decades ago, on a trip to Portland for the State Championship of our high school basketball team, our carload of friends stopped by for lunch. Now, on most any trip to the area, we punctuate it with Burgerville. Type of cuisine: Fast food burgers, fries and shakes. Ambiance: A typical, plastic & laminate coated space, the brightness of the light outside streams through their large windows. Primary colors abound from floor to ceiling. Greeted by Bigfoot, waving a Burgerville! flag, we headed to the counter to place and pay for our orders before finding a spot in the cafe to have a seat. Our kids found the short stools and counter, perfect for their little heights, where we camped out as our order was prepared then delivered. Our cashier on this visit was so kind and gentle, friendly and helpful. What I ordered: Chili Cheese Waffle Fries - a seasonal addition - to share, The Number 6 Burger for my husband - 1/3 Lb. Grass Fed, Grass Finished Carman Ranch Beef Patty, Face Rock Two-Year Aged White Cheddar, Mayo, Tomato, Red Onion, Pickles on a Grand Central Bakery Brioche Bun. And a Bacon Cheeseburger for myself - bacon, Tillamook® cheddar, mayo, red onions, pickles, tomato & lettuce. Our mostly vegetarian son chose the Bacon Burger with a Beyond Meat patty. What I loved: The burgers are so satisfying! They are consistently good, the portion and size decent and the flavors reminiscent of all of the years we return. Why I loved it: On this particular visit, the young, friendly, calm cashier/server made the experience for us. Cost: Average ($10 per person for burger, fries and possibly a drink)

I have sent one review. This is my second one. I experienced a manager and then someone came over to the window and said they were the general manager. Rachel was her name she said, but the arrogance and being pushy and adamant in argument was one of my worst experiences. I desperately wish a manager would call me someone other than her 503-490-9002. I do not normally give a review, but this was a horrible experience.

My boyfriend and I love burgervile the food is great. However, the staff working the drive-through are a different story. They rush us when we are paying at the window even when we are first ordering. I understand that when they get busy, they have to be quick. However, it shouldn't take away from our own experience. When you go to pay the boy working the window, he spoke as fast as he could. I could barely understand him. I didn't even have time to ask for sauce. He then only provided one sauce packet when we asked for a couple. If it cost more for multiple packets, I would have been willing to pay. Overall, we felt rushed. im surprised the boy working didn't throw our bags of food out the window.The food is great. We will still be back. Hopefully, it will be a better experience.

Came and got fish and chips. Expensive but good. One was so tiny it was just bugging me so the very classy manager at the 4th Plain store in Vanc Art I believe his name. Gave me two more pieces. Very impressed. Thank you !!

From the outside looking it, it appears as though this place hasn't been remodeled since 1993. That may be the case but it's definitely on brand. Lookin like a Wendy's and In n Out love child. I got a bacon cheeseburger which seemed a little dry compared to my friends No. 6 she ordered but it was still tasty. Definitely would do a double next time. The service is great from what I saw; all of the employees are sweet and helpful and all work together to get you your food. Overall it's a fine place if you're just needing to grab a bite to eat but it's nothing more exciting than a Dairy Queen burger or Culver's (if you're from the Midwest) but by golly if you eat here, do yourself a favor and get the garlic aioli.

So I was in the neighborhood and was feeling fish and chips and I'm glad I found this spot that had them... I order the three pieces with fries and drink Was going to rate them a three star because they forgot my order and I was waiting for a while noticing people who ordered after me getting there orders before me after eight orders and several drive through orders I walked up to the counter with my number they new someone drop the ball the lady at the counter apologize and said it will be rt out.they brought out my food with extra fries and a extra fish strip and she was apologizing..it was busy when I came in drive through was crazy..but they redeemed themselves well done burgerville

This place does not understand what extra sauce means. When I order extra spread it means a little extra. It doesn't mean put so much on it that it's not edible. It's absolutely disgusting

Got the chicken wonton salad for $10.99 and it is the saddest meal I have ever seen. Barely a couple tiny pieces of chicken with a pre packaged salad that wouldn't even be worth $3 at a convenience store. Overpriced and underserved. The fact that they have the nerve to serve something this sad and still be proud of their brand says it all. Don't waste your time or money.

The fried asparagus. The best. Looking forward to the season when this item reappears on the menu.

The prices are fair, the food was good, but the best part was our cashier Elijah. He made great recommendations, was so patient and knowledgeable, with a great energy. I just hope he gets the recognition he deserves, as he is what I will remember most, especially at this location

Your burgers are a sloppy mess and over priced. Your meat is the same thickness as McDonald's. You treat customers like we are cancer. You go through the drive thru no touching the have a card machine. It has the 15% tip on it.. local ingredients so no fuel to transport yet they charge like $6 to $7 for a shake.. Fish n chips is fries lemons sauce and fish ,Cole slaw. For $15 and over drink should be included. Covid is over so stop the no touching stuff. I will never eat there again or use your bathroom. Restaurants are a joke and way over priced. You vote left that's what u get. Love those electric cars ...noott​

First of all, it's Burgerville! 2nd of all, how can they go wrong, if you order your favorites, to-go, it's still during the pandemic! 3rd: We both ordered Fish & Chips, only difference was that I ordered the Truffle Fries, husband the Classic fries, and both had our favorite milkshakes. 4th: It was like, we ordered it from our favorite Burgerville by our house! 5th: Is this actually, in Vancouver? OK, my memory is coming back . . . Negatives, and here's where I start deducting! It was hard to find the restaurant. They would have forgotten the ketchup, if my hubby didn't ask for them. It's a fast-food joint, not a luxury restaurant, I would still give them 4, my highest ever for any non-luxury restaurant!

I love Burgerville they have really good food. I really like their halibut sandwich. I wish we had a Burgerville in California.

Ordered thru one of the popular food delivery services. Chose a Tillamook Cheeseburger w/ added bacon, a 4 Pc Halibut Fish-n-Chips w/ Walla Walla Onion rings instead of fries. I received the order Without the Halibut Fish-n-Chips, a $20 item w/ the upgrade to a 4 Pc & WW's. I received two orders of WW onion rings instead. The burger was fine. This is NOT the fault of the Delv Svc, the bag comes sealed from the restaurant so the order can't be tampered with without tearing the seal. The delivery service can only pick up and deliver. This was totally on Burgerville's ability to read and fulfill an order. I was charged for the Fish-n-Chips but they didn't get sent w/ the order. It's a shame, because they use Alaskan caught Halibut that I've ordered Many times before and never been disappointed. The Seasonal WW's are usually good but this particular batch was VERY Greasy and they left out the second Tarter Sauce as well. Very Disappointing overall. Not doin Burgerville again unless I dine in or pick up the order myself. The Delivery Service was contacted and I'm still waiting for a full refund.

Best darn decaf coffee in town! Fresh half and half. Yummy chicken strips and burgers. Good but not great fries. Extremely tasty seasonal shakes don't miss these they will give you good dreams for days. Mochas are wonderful too..but the strawberry and blackberry shakes are so awesome! Real cream on top if you like that. Not a super fast drive thru but you can see them making your food not in the microwave so its totally worth the few minutes extra in line. Seating inside is always charming and cute story boards line the walls introducing suppliers from local farms and so on. I dig that..maybe you don't mind it but I find it interesting. So I guess I would give these guys their own category as if at all possible " healthier choice fast food" . One stop you will see why. A cheese burger is 3 bucks. Its real meat. You can taste the difference. The bun is never stale. Its juicy and filling.

This is my favorite location! Always friendly staff and great quality grub that you can taste is made with love

Tips?! Really? You are going to try to guilt me into paying a tip by making it so obvious if I do not tip? Its a drive through fast food spot. You are offering zero extra service above the job you were hired to do. This is shameful and a poke at the people who have to deal with customers face to face running back and fourth between the table and kitchen getting all kinds of things and making sure the water glass is filled. Shoot your staff is not even pleasant. They do not even smile or say thank you.

They most certainly make better burgers than their chicken strips, went with the Chicken in fries meal this time, something little different= kinda felt the chicken probably was over cooked, but the fish wife had as she had the Alaskan Halibut and chips meal was better. Also, for drink went with the Strawberry Shake, very good, from now on, I think I would either go with a burger or the fish- but would most certainly recommend any Burgerville!

Why does the slowest fast food restaurant in town as for tips at the drive through? They say it's made fresh but it's alway lukewarm at best. Soggy fries. When you use the app and order ahead you still have to wait. Even off hours.

Go to McDonald's across the street the food tastes like it came from McDonald's thought it would be nice I got a cheeseburger basket and the burger is super small and the fries were cold and they missed my order the first time when I ordered two baskets and now they had me waiting 20min for the it her basket won't be coming back

This review is about a week overdue, but it doesn't change my opinion. The food here was good. It was another one of those eateries that I just kept seeing around. My taste buds were curious, so I had to give 'em a try. Hubby and I ordered food at the drive thru. It was raining, and we were on our way back to Cali. We would've eaten inside, but the furbies were with us and this just made so much sense. We ordered the fish and chips (Alaskan Halibut and fries) and the pepper bacon cheeseburger with fries. Besides the bacon and cheese, the burger was dressed simply. It packed flavor and reminded me of a backyard bbq. The tomatoes, onions, lettuce and pickles were fresh. The patty was meaty and juicy. The burger was stacked with the patty on top and the veggies on the bottom (so used to seeing it the opposite way). Was it a mistake? No, that's just how they make it. It tasted so right. The batter was crunchy on the fish and chips meal. The fish inside was soft, flaky and lightly salted. It was deep fried to perfection and retained a golden hue. It was not oily at all. It came with a typical white tartar sauce for dipping. Based on the food alone, and not seeing the interior or really interacting with the staff, Burgerville gets a solid 4 stars. Totally worth the stop.

This was our first visit to a Burgerville. I am given no them 2 stars on the halibut crunch. I think $8.90 for just the 3 3x3 pieces was overpriced(the chips were charged separately). I did like the texture and flavor. I was not impressed with the lack of crunch on the Chips (fries). They were limp and warm at best and at a cost of $2.49 they were not worth it. The "Large" order of fried asparagus was also disappointing. It was a solid piece of asparagus and some breading all stuck together for $5.75. The pepper bacon burger was just Ok. I included pics of that as well. Including tax and without drinks, $25.69 was overpriced. I don't think we will be back again. Not with so many options available in this region for burgers and fish and chips with good portion sizes and pricing.

The food is good quality and great flavors I recommend it for sure taste like a blast from the past !

Three tiny small chicken strips is pretty disappointing when you can get 3-4 cheeseburgers for almost the same price. I went through the drive through, but I want to say the menu shows bigger / more prices, which is also frustrating.

Two regular (small) cheeseburgers, small fry, small coke = $17.75 and they want a tip of a minimum of 15% in the drive up window? Shake Shack is way better and for odd reason, way less expensive. Sorry 'Ville, moving on...

The drive through was open and we were the only one's in line. For 2 milkshakes and standard burger it was over $15. Oddly there was a TIP cup on the window when we arrived. I would not tip someone, for handing food through a drive up window, at a fast food joint. Apparently the union has put vice grips on this burger joint. We will not return.

Only in town for a couple of days and I asked my uncle to take us somewhere good to eat! Glad one of the places we came was Burgerville! The shakes are to die for! Thick and creamy, but not overly sweet. I asked for whipped cream on mine (whipped cream is always my favorite part, PLUS makes for the prettiest pictures). Since I gave up meat for lent, I tried their spicy bean burger and rosemary fries. And let me tell you, as a temporary vegetarian, this burger was as good as it gets without meat. Even if I wasn't vegetarian, I might eat this baby. If you like beans, you'll like this! However, sort of a messy conquest, the spicy sauce makes it slide all over the place! Don't even get me started on the rosemary fries! So delicious! Perfect seasoning and crunchy! Worth trying!

We have been going to this location as a family for 7+ years. The salads we received were atrocious. A crappy amount of mixed greens stuffed inside the smallest "to-go" container you can find, with a tiny amount of chicken and a few cherry tomatoes, and a sprinkle of cheese. Horrid value for the price. So disappointed. This is my hand next to their incredibly expensive salad for ONE.

This location is by far the best around! The staff is always friendly & they get our order correct EVERY TIME. (They always repeat the order back to double check - I love this). We are a family of 4, so we usually have several burgers & fries & drinks. Different burgers that are "add this" or "minus that." Besides all of that, they never forget straws & plenty of napkins. Fast food can be tricky with getting staff that really perform. Most people at "other" fast food chains act like they hate their jobs a lot of times & it shows. Burgerville on St John's & Fourth Plain has a great crew of people working there. There is a closer location to where we live, but we always drive a bit farther to this location knowing our experience will ALWAYS be a great one!

I love Burgerville. I really do. This one is in a sketchy neighborhood, and feels a little creepy at night, but it's nostalgic for me because I used to go there in high school. I also have not had a bad experience with an employee there ever. Everyone seems very friendly whether you are going to the drive-through or if you are walking up. The food is consistent and delicious. I am hooked on the Tillamook cheeseburger. Ask anyone else, and they will add the special sauce to it. I also really appreciate the seasonal shakes and vegetables. I am counting down the days until the Walla Walla onion rings are here. This particular location is close to my hair salon, so I always make it a point to stop here after I'm done.

Oh Mommy Dearest why did you decide to move us from Vancouver,WA to San Diego, CA back in the day? Oh yeah the weather! Dang it, I miss you Burgerville USA! My many visits back in 1984, 1985. 1986, 1987, 1988, 1989 brought me so much pleasure, nourishing and physically. I remember the days of filling up on a burger and fries and sliding down your long tall fire pole, your long twisty slide playing for hours. I want to experience you again in every way possible. I have eaten a lot of burgers in my life, we all have, and that is how we get experience. I must say your tasty burger I was always loyal and faithful to and only stopped our relationship because my Mom made us move away :( I miss you Burgerville USA and will be returning to see you soon! I have never forgotten about you over the last 25 or so years since I first put you in my mouth. My mouth needs you, my mouth wants you, my mouth can almost taste you. I know you may have changed a lot over the years however that is a risk I am willing to take when my lips and your buns meet once again.

I love burgerville, great milkshakes, great food, what's not to love. However, beware, in Washington everything is taxed. Your bill will be bigger if you're used to Oregon prices, however, it's the same great food. I highly recommend the strawberry milkshake, or the mocha perk, both are great. However, Chick-Fil-A has even better coffee milkshakes and chicken sandwiches if it helps with your decision where to go

I like burgers. Didn't enjoy this one. Had the Pepper Bacon Cheese Burger. Gigantic piece of lettuce on it. After a few bites I wasn't into it. I started to take it apart to just taste the items. The bacon was definitely cooked hours and hours ago as it wasn't crispy and more on the stale side. The patty itself didn't have any flavor. I tried the Rosemary Fries. They reminded me of the Smashburger Smash Fries, but weren't as good. They were okay and I would order them again, but not at the same level. Had a plain strawberry shake with no whipped cream. It was nice and thick and very flavorful. A Plus. Customer Service Excellent. Perhaps this chain just isn't for me.

Aside from the great food we all know and love, super great customer service! Actually had a personal interaction with the manager, and had known what I wanted before I was even able to order it. Always been through Burgervilles drive through but never came inside and I have a completely renewed appreciation for the establishment - I would not only say this place is family friendly, but even promote it as a place to take your kids on a day off and come relax. My one critical analysis for this would have to be the floors - and easy fix but they were a bit greasy! Other than that I loved coming here on my way from Portland to Seattle. Highly recommend.

Stopped here on a long long drive for a quick fast food burger. My expectations were medium. I had been to the burgerville in centralia a few times and it was just ok. However, the burger I had here (which I believe was the special they were advertising) tasted like a home cooked burger, instead of a fast food one. I was very surprised by the quality and size of the entire sandwich but especially the patty. Most fast food patties are pathetic but this one was thick and very flavorful. Surprisingly good for a fast food place. Five stars and I'll stop here again.

Wtf? You guys used to be the best for a quick dinner. Congrats, you've managed to reach the lowly ranks of McDonalds except it's still an average of $25 for two people to eat here. In the last six months you've managed to change your fries, change your sauce, not carry vinegar for your fish & chips, add a frozen taste to your thinner burgers.... you used to be so different. It felt like you cared. No props here BV. You all should slap your heads of management and lose the union workers. Service has gone from okay to boring, slow & unprofessional. Food quality has gone from a solid 8 to a 2. You've just lost a few customers here. I'm not paying restaurant prices for this crap ever again.

I'm from Texas so we don't have these there, but if I was to compare them to anything, I'd say this is the regions "Whataburger." The menu is higher priced but that's because you are getting definitely different quality burgers than you would get at McDonald's or Burger King. The meat is gamier tasting, ingredients noticeably different. Fries are okay, the burgers are the thing to get here. All items used to package are made from recycled materials so they're eco-friendly or at least trying. Good food but be ready for the bill too.

My Spicy Anasazi Black Bean Burger was missing the Swiss cheese, had pickles (which do not come on one of these) and had barely any lettuce, of which I had ordered extra. (They probably had someone in training) I didn't make a big deal but did politely register my complaint. As I walked back in carrying most of my burger, a very concerned lady manager met me, heard my complaint, offered to remake it, and gave me a small sundae to boot. NO! I will not avoid this location because of a mistake. I will return again and again because of the wonderful customer service I received.

I ordered the Colossal Cheeseburger for $4.29 The Beef was juicy and the Cheese was very good. An excellent Meal from this Drive Thru.

My crispy chicken sandwich tasted like fish. Every order we have picked up was wrong. The burgers are grey.

This place is great one thing I love about Bergerville is all their food is very fresh. As far as fast food place this is definitely some of the best fast food out there especially in the Northwest. They have seasonal fries as well the seasonal shakes. They pride themselves on being a company that uses local foods and farms. This source a lot of the food locally. I would almost compare it to "in and out" But not really because Bergerville is much slower when it comes to taking orders and getting the food out. That would probably be my only complaint in which is why give it four stars instead of five is the length of time that it takes to get your food is pretty long. But at the same time it is also fast food so the word long there is kind of relative as I'm thinking maybe nine minutes instead of 30 seconds so I guess that's the price you pay for freshness but still they still get a mark down next time they should not label themselves as fast food, and maybe segregate themselves as a restaurant instead.

I have always loved burgerville and consider them about all other fast food restaurants. I don't mind paying more for better quality...however I have notice that for a while they either aren't caring as much about their quality, or that they are not very particular on who they hire. My sandwiches are slapped together sloppy, or are missing part of the ingredients, or even a couple times I was missing part of my meal. I have begun to be disappointed in them, and hope this is temporary and doesn't become the norm.

Burgerville is a great place to support local farmers and businesses (Burgerville is local to the Pacific North West, and also buys from local farmers) so you would think that they wouldn't charge $7 for a burger, and for 2 people to eat it wouldn't cost you $29 ! Burgerville has good food, but it's also fast food paying that much is more like paying at sit down restaurant. So I won't be going to burgerville anytime soon... their shakes though are absolutely fabulous!! So I may just continue to go back every now and then for a chocolate shake when the craving hits, oh and oh course the Walla-Walla onion rings once a year! Happy Fourth of July !