Burgerville

Quick and generally good, service wasn’t terrible aside from the demeanor they had when I opted not to tip. Food isn’t anything to write home about, was very hot/fresh but the chicken strips were pretty bland. My husband wasn’t impressed with the Oktoberfest burger.

We were excited and had been waiting for this location to open since we first saw the sign a month prior to the actual opening. We went twice during the week of their grand opening (Sept 22), which was our first time trying Burgerville. The concept of using [primarily] locally sourced ingredients for a fast food restaurant is definitely special. The food was a little pricey (~$10 for just a burger), but that seems to be the norm for most fast food these days. We got a bunch of different items to try: the colossal burger, the location-limited Don cheeseburger, a chicken slider, a spicy chicken slider, a marionberry shake, a hazelnut chocolate shake, a Stumptown mocha perk shake, and a Portland cold brew shake. All of the food was very good, especially the french fries. I love potatoes and as a result am a big fan of french fries and these are without a doubt my favorite fast food french fries, they don't even need sauce! My girlfriend was previously vegetarian and has only recently starting eating meat again, so we have been trying all of the major fast food chains and this has been our favorite overall so far. Even the chicken is a good considering it's a fast food burger place. We will definitely be stopping whenever we are in Oregon.

First time visitor, Woodburn location.Food was fresh, flavorful and a decent price. Definitely better than typical fast food. Great, fast service...glad we tried it!

Took the family for the opening day of the Woodburn burgerville, the staff were very friendly and helpful, the restaurant is great, very spacious and clean, it's a nice place to sit down and have a meal. The milkshakes are amazing as always, and everyone really liked the seasonal sweet potato fries. They have a great rewards point system, it definitely pays off, and it's really nice to be able to order ahead and have things ready when you get there. The opening went great and it was nice meeting the owners and seeing how involved they are. I always appreciate the fact that we have a local and higher quality fast food option! You can taste the difference compared to regular chain restaurants.

Went for the soft opening today. It went great. The staff were well prepared and took our order quickly. The staff are still learning but their are staff ready to jump in and help them learn. We did get one really salty fry and one shake inaccurately sized but we caught the shake before leaving. Over all we had a good experience.

I was with agroup of people and every order ended up the wrong. The staff was very nice there though and I loved the sweet potato fries. I haven't seen crinkle cut sweet potato fries before.

The service is really good and the burgers and better then burger king and jack in the box staff is very friendly I definitely think you should give it a try my favorite thing is the shakes and the northwest burger

Soft open, things were great. Awesome attention to details, everything running as it should. Had a lot of hope this was going to be great. Here we are a month later and of our 5 visits, the two first visits were great. These last three have had issues every time. Incorrect items, wrong size, and customer service is a 50/50 if you get someone who actually wants to take your order or just seems not to care at all. Drive thru has failed more than order-ahead. The entire vibe inside is weird, not bad but just something feels off. Lots of open space and hardly anyone in there. Just not a good value for the price or the headache. If you do order, order ahead for best accuracy otherwise check everything before you leave.