Brittany G.
Yelp
My boyfriend and I used to love this place; good food at a relatively cheap price. However, the last three-four times I've gone have been extremely underwhelming and disappointing. Each of those times they have forgotten items and messed up each item they included. When I went about a week ago, we ordered 4 mexican style tacos with steak, one soft taco with steak, and an order of bean dip with chips. When we got home, there were 3 mexican style steak tacos, 4 tacos (crunchy shell) and a side of beans. Tonight, we ordered deluxe nachos without sourcream, a pork tamale, and bean dip with chips. Arrived home with deluxe nachos WITH sour cream, bean dip but no chips, and a stone cold, uncooked pork tamale. When I pulled the tamale out of the bag, the foil was literally cold to the touch and the tamale itself was cold and extremely mushy (indicates it wasn't cooked properly).
In addition to this, about 50% of the time when I order bean dip and loudly specify DIP, I receive a side of beans instead. And a quarter of the time when I do get the dip, they forget the chips even though I was charged the extra ~$2.
I really hope they work things out because I miss the good food here but it had become extremely unreliable and I'm not sure when I'll be back. I used to go at least once a week. I hope you have a better experience than