Christian A.
Yelp
My wife and I normally love going here for a dinner date. Unfortunately, every aspect of our overall experience last night was the worst dining experience we've had in Lafayette. My wife, 5 year old daughter, and I came in at a busy time and waited nearly an hour for a table, as expected for a Saturday night and no reservation. We were seated in the patio area without even asking if we were okay sitting in this section. Sitting in this area we felt completed separated from the restaurant and forgotten about. Our waitress did greet us rather quickly and brought our drinks back within 5ish minutes or so. Being that we have frequented this location a few times, we already knew how we wanted to start our buffet orders. As I was waiting to request some of our items to order, the waitress immediately says "I'll be right back" not even 5 seconds after arriving to our table to drop off the drinks. Our waitress then stepped to the side of us where she had a 7 top table she was also servicing. She assists them a walks away without even glancing at our table and not noticing us trying to get her attention. FIFTEEN minutes later, she finally comes back to our table to take our order. We placed everything that we knew we wanted at this point, including our daughters hibachi meal. Now, from the point we were sat to the point we placed our order (which she never used the tablet but at the end of a time there) it was roughly 15-17 minutes. We didn't a single item for the next 30 minutes. When the 3 items finally came out, we recieved 1 nearly room temp soup, 1 order of spring rolls thay sat so long after cooking the the bottom was falling apart from sogginess, and room temp bang bang shrimp. Another nearly 15 minutes pass by and nothing has come out still. Also at this point, our waitress has never stopped by our table on her own accords, we had to wave her down twice for refills, each time she seemed to make a face of us bothering her. At this point, I was beyond upset, but trying to be civil about the ridiculous service/experience up to this point. I walked to the front, asked the hostess for manager, waited nearly 5 minutes for nobody to come out and just went back to my table. 5-10 minutes later we finally start getting the rest of our food, we finished, ordered a little dessert, paid and left.
Based off all other experiences we've had here, we may be back one day, but this put a terrible taste in our mouth. It will be a long time before we give this restaurant another shot with how much it costs to eat there.
