Butter Cream Bakery & Diner

WOW! This diner was recommended by our rental hosts and we are so happy for it! Absolutely, everything about this place was fantastic! The atmosphere of the diner is old school, clean, and welcoming! The staff were super friendly and then the food... UH-MAZE-ING! The menu was varied, the combinations they put together were novel (to me) and the flavor profiles were layered and sublime! We had a very filling and reasonably priced breakfast and plan on going back for their lunch menu!

White Chantilly cake was a wonderful, light last minute birthday cake. The pink one has buttercream and the white has whipped. I didn’t realize it contained a custard layer inside. Everyone enjoyed it.

Heard alot of great things about ButterCream. My husband stopped and grabbed some and brought them home. They were OK. I had the cinnamon roll it was very very dry. But I do not turn away from a donut even a dry one that's what coffees for. Lol. I will try them again.

The cinnamon French toast is so nasty and so wet in the middle from the fake egg yolk they use. Would not recommend. Service is not good . Waiter at by the kitchen is rude .

OMG this place was a little bit nostalgia paired with beautiful bakery goods and a fantastic old style diner with a little ‘greasy spoon’ (well broken in grill)…. Waitstaff was on point and makes me miss my favorite spot back home that closed after a lifetime of feeding the community…. The roots run deep here and I’m glad we found it!

Nice ambiance and very retro look to this classic diner. The food was good. I had the daily special. Some white sauce ontop of toast and some minced meet. Other guests recommended to add a lot of salt and pepper to make it more palatable. I think I am okay if I only have this once in my life. The bakery section was fantastic and everyone enjoyed the danishes we bought. Would recommend the place, just stay with the regular breakfast menu items.

I had the weekend special of biscuits and gravy omelet of some sort, and let me tell you, it was absolutely life changing. I think about it almost anytime I crave eating out for breakfast! A delightful place for American food. A must for anyone passing through Napa.

This is a delicious slice of Napa. The treats were good, could have been a little fresher but tasteful. The service was great! Very attentive and patient. We went to try and have breakfast but it was way to busy so we settled for donuts and coffee from the bakery. This place is worth a shot and I’d go back when I the area.

The most delightful find in Napa! Old school breakfast and lunch diner. Counter seating and booth seating available. Coffee was so good. Staff was friendly. Prices were an absolute steal in this area. Two breakfast plates and two coffees, plus tax and tip came to $35. Can't beat that. They also have a great bakery counter. Cookies, pies, cakes, cupcakes and fresh homemade donuts. Bakery items were a little pricier, more normal for the area. $3.50 for a big sugar cookie. Staff was great. No complaints.

We walked over from our AirBNB in the neighborhood expecting to buy a donut or two. The bakery counter was crowded. The selection was extensive. Croissants and almond danish were excellent. I ambled over to the diner side and asked to see a menu. It had the full range of breakfast options at prices that were more reasonable than other Napa places we'd tried. Texas prices in California!! I handed it back to the waitress (who looked like my aunt) and remarked that it looked good. She replied "All the regulars come here just to see me, but the food is OK, too." PERFECT DINER VIBE!! I was hooked. We had breakfast there the next 2 mornings. Classic breakfast fare efficiently served. Not the place to order eggs Benedict with a salmon topper and a side of avocado toast. Food was good. Try the mini potato pancakes as the side - you can get hashed browns anywhere, but not mini potato pancakes! The decor is definitely throwback. Big vertical pink stripes on the exterior made the whole place look like a 1950's cake box. Inside was similar vibe. You can get breakfast food anywhere, but you can't get a breakfast experience like this. Grab a couple of long Johns and a SpongeBob cookie to go on your way out.

Recommended by the guy who works at the place we stayed at. Great place to grab pastries/coffee to go, we ordered hot breakfasts to take back to the room. The potato pancakes were great, also tried the hash browns which were yummy with the bacon, chicken sausage and eggs. It's pretty hard to screw up breakfast. This is a solid breakfast diner.

We had locals to tells us about this place. We love the hometown diner feel. We sat at the bar and were welcomed by a friendly server. Breakfast was great as well as the service. When we arrived we checked out the bakery to see what we wanted to take with us. They were sold out of apple fritters by the time we finished breakfast. I enjoyed a lemon filled donuts topped with fine Crushed walnuts. Something I have never had before surprisingly very good. Diner and bakery were reasonably priced. Breakfast was cheaper than going through Jack in the box drive thru. Highly recommend! Enjoy

The food was okay. Table was small. Had to move a few things so I could have room to put my food down. Portions were okay. Not as big as Black Bear Diner.

Had high hopes based on the name and aesthetic but the inside was dingy and the pastries were stale. Huge, but meh.

It's pretty decent I wish the eggs were better the country fried steak was ok the potatoes pancakes were good .

Great service by seasoned waitresses, these ladies are professional and all about the business, which makes me feel taken care of. I love the old fashioned 50s feel of this place, just classic. The breads are all homemade, including their incredible English Muffins and biscuits. The potatoe pancakes are out of this world.

Looks were deceiving the sweets looked so good but honestly I think they have been sitting a while. They had a stale refrigerator taste. The cookie had a weird food taste like it didn't taste like a cookie. The cupcakes were so dry. I was so sad because everything looked so amazing.

Breakfast French toast was dense and not moist, the pumpkin muffin was dry, and the other breakfast items were meh.

Service is always friendly and very engaging. The food is also good with the classic diner feeling. The staff always seems to be engaging and enthusiastic when talking to everyone dining. I just love the atmosphere very welcoming like everyone knows you.

All the workers here seem to have a bad attitude no one smiles it's like they are discussed that they have to be there to help you, maybe the owner should pay more for the employees I think is a tipping thing, if they don't think you will tip big then they cannot be bothered or don't have time, get rid of the entire staff every one, maybe they would all happier unemployed.i spent 60.00 never again, not a good way to start the day

Horrible customer service! Ordered a cake in person and they completely botched the order. No offer to remake the cake or refund. Was asked to bring the cake back to try and fix which didn't work with our timeline so they apologized but there's nothing that could be done. Another example of poor customer service at it's finest

Awful experience. Brenda was extremely rude and unprofessional, gave attitude and was dismissive. All while training a new employee. Truly sad.

This is a nice, quaint restaurant with a genuine 1960's look and feel. It was crowded withe not a low of tabkes when we arrived, but our party of 6 was still seated in less than 10 minutes. Throughout our meal, the diner was consistently full of happy customers. Our server was friendly and attentive, explaining some of the items and making recommendations. We ordered Sausage and Eggs, French Toast, and Chicken Fried Steak. I asked for the crispy fried potato pancakes which were delicious! The Chicken Fried Steak was crispy and tender. The sausage was delicious. The French Toast was thin, but otherwise good. The diner has a bakery inside. This was actually why we came. The selection of donuts was amazing. The donuts were fantastic and worthy of the trip! Overall, we loved this place! The food was great and in good portions. The donuts were delicious. The servers were on top on their game. We will definitely return!

My husband grew up in Napa and says Butter Cream was always where they got birthday cakes. We live in the "alphabet streets" a short walk away. The cakes are good. The doughnuts are good. The croissants are average. We've had breakfast at the diner once. It is a traditional American diner. He ambiance is a 1950s vibe. Cute place. Service is fine.

Butter Cream Bakery is a classic diner/pastry shop that's been open since 1948. My wife and I stopped in here for a delicious breakfast. There's a long counter on the left and you can tell this is a favorite of locals. You can either sit down for something to eat or get takeout from their large donut and pastry selection. I ordered a single pancake and an almond croissant. My wife had the cinnamon French toast. The food along with the coffee was delicious. I know if I lived around here, I'd be back all the time for those pastries and donuts! Our server had a great sense of humor and the signs on the walls are very funny. Definitely a fun breakfast stop!

A Napa staple, but wait a second here.... Since when are the Dutch Crunch rolls seasonal???? Who in this town walks around saying, "I can't wait until it's Dutch Crunch season!!" My bread loving MIL is rolling in her urn....

Just what we wanted. Pancakes were great with blueberry and maple syrup. The portions are huge and good to share. The biscuits are large and great to use as a sandwich. The history and general vibe is so much fun.

Horrible customer service I called about a cake and wow are they rude. Right away I am met with attitude. I asked about ordering a cake and understood they don't do same day cake orders. She I'm told me I could purchase the ones made but there wouldn't be any decorations. That's fine I didn't want decorations just wanted it to say happy birthday. She had such an attitude and said depends if someone is here that can write what time would we come by. I told her maybe around lunch time and even ruder this time was like what time. At that point I was so put off by the whole interaction I told her I'd pass along the info and hung up.

Been here 2x in the past month just for pastries, I haven't dined in yet but it looks like they have American diner food. They have a ton of solid bakery classics. Donuts, muffins, cupcakes, cake by slice. I love their donuts and pink champagne cake! Brought the donuts and cake to work and everyone loved them! They are known for that cake and it is good. It's chiffon cake with champagne custard(?), and buttercream frosting. I believe the white version of the cake has whipped cream instead of buttercream. A worker told me she likes the Napa Valley Wine Cake so I'll try that next! Will be coming back!

My family has been coming to this bakery to get donuts since I was a little girl! The smell of freshly baked goods as you walk in is nostalgic, and makes your mouth water instantly. The service is always quick too. If you're a fan of maple bars, they have the best around!

I only found about this place by no other than scrolling on Tik Toc. This review is solely on the bakery as I didn't eat at the diner. I will hopefully make another visit to experience the diner as it gives the old diner vibes. Upon entering we were warmly greeted by the employee and have several display cases of pasties and baked goods to choose from (cupcakes, cookies, muffins, cakes, and donuts). The whole cakes looked amazing and was disappointed that they didn't have cakes slices available at this visit. I will try the coconut cake in a future visit. After several minutes of contemplation we chose a chocolate custard eclairs, carrot cupcake, and two iced cutout cookies. I was expecting to pay $20, as that's pretty common these days for pastries but to my surprise the total came to $13.75, a very reasonable price. Of the items ordered the eclair was good with tons of custard and chocolate buttercream frosting on top (I prefer chocolate ganache on my eclairs). The carrot cupcake was moist and a great cream cheese frosting. The disappointment comes with the iced cutout cookies. They looked really good but did not taste good and ended up in the trash. The cookie was hard and had no flavor. The icing I would think is royal icing and not at all my favorite. I will skip the cookies next time but there is plenty of other treats to enjoy.

I have been wanting to try this place for months! Unfortunately we arrived just as the diner side was closing so we could not get lunch but we got a glazed cruller (my favorite donut), three slices of champagne cake, a blueberry scone and a custard filled eclair. The scone and one slice of the cake were gifts for my friend so I did not try the scone but it was large and clearly filled with many berries and looked great. The champagne cake was extraordinarily light and fluffy and the frosting and custard were delicious. The cruller went first in two big bites so no picture sorry! The eclair was great the pastry was firm not soggy and the frosting and custard were very good and not overwhelmingly sweet. Can't wait to go back and get a meal with my pastries next time! Parking is easy and the 75 year old history of the business and its decor is charming and welcoming

Great authentic Diner with excellent service. Great counter service. Fresh baked goods. Best Old Fashioned donut this side of the Mississippi.

I love the Old school danish Old school everything, breakfast was enjoyable but skip the coffee

Worst customer service in all my life. Never coming back here. The supervisor did not even do anything to correct my order. Unprofessional and rude! You shouldn't be in a customer service if you cant satisfy or correct an order from a customer. Such a shame.

I visit butter cream every time I'm in Napa. The selection of baked goods is a little overwhelming because it's so hard to choose everything looks so good. Friendly staff and reasonably priced. I only wish butter cream was closer to my home in Vacaville.

Best place to get donuts in town for the price. Never tried any of their other treats

WORST CUSTOMER SERVICE EVER. If you want to be cussed at, come on in and lied to come on in and visit this woman. She claims to own the establishment. She personally attacked me for asking for a managers card. She embarrassed herself in from of other customers. Leading to a horrible experience and ambiance.

Such a cute and quaint diner and bakery, with super friendly staff, delicious, fluffy pancakes and plentiful plates of food for reasonable prices. Definitely recommend!

I went to buttercream bakery and had a nice breakfast I never seen so many customers in my life but it's absolutely worth it I've gotten the steak and eggs which is excellent I put a little bit of A1 steak sauce on it it was really good I enjoy it there and buttercream bakery has been there as long as I can remember I used to go in there as a little boy cuz I knew the owner and he would give me a cookie for nothing I spending nap a long time so if you want to good tasting coffee and a nice hot breakfast I suggest you go to buttercream bakery it's busy but there's a reason why they're busy

A true Napa local diner - it has all the nostalgic feels, good prices, and long wait if you arrive too late on the weekend! Aesthetic - 7/10 Older building, original decor that needs a bit of love and pampering to restore its glory. Not too much to look at but hey, its a diner! Staff - 6/10 This is really where Butter Cream loses points for me. The staff seemed super unhappy to be there the morning we arrived. One would not smile at us (or anyone) and seemed overall quite annoyed to be helping anyone. I get it, the service industry is a rough place but that is also not how a customer wants to be treated on a weekend morning! Our Order: - Omlette - HUGE, could easily serve two people! Tasty but needs some TLC with hot sauce. Biscuits are so good! - Two egg any style plate - Also HUGE! Easy, classic breakfast. No complaints here! - Mickey Mouse pancakes - What more could a 6 year old want?! Worth a stroll in, but definitely come before 9am on a weekend, otherwise you'll be waiting in a very cramped space for a long time.

Please don't go here unless you want to receive bad customer service. I went to have breakfast with my bf here, since he never had dine in for breakfast at Butter Cream. It is a very small spot to eat and can get easily crowded and I understand as to why that could overwhelm a server. We were waiting for our turn and got seated with such ATTITUDE! Decided to disregard it to make the experience better for my boyfriend. Unfortunately our waiter (lady around her late 40s) seemed so disengaged while taking our order and basically snatched the menus once we ordered. Brought our food and just plopped it and left. Brought our check so fast before we were even done eating. Her whole demeanor was rude and not ok. Spoke to others about my experience to then hear that butter cream treats their customers like crap and specifically the lady I mentioned.

Do yourself a favor and visit this lovely restaurant in Napa Valley, California. The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing - everything we tasted melted in other mouths. Absolutely the best meal we had the breakfast with French toast, sausage. Omelette was amazing too. Highly recommend!

I've tried goodies from Butter Cream Bakery several times over the years, mostly from potlucks from work since I work in Napa County. The other morning was the first time I've been there in person, and I had a great experience! First off, like yelpers have said, get there early! I was there at 7:45 on a Friday morning, and there already were a bunch of people in line! Not quite out the door, but close. I was there for the bakery, which is on the left side. The diner is on the right side, and they were getting full as well. As far as the bakery goes, you pick a number and wait for it to be called. I had to wait for about 10 minutes, nothing too crazy. I wound up getting a chocolate buttercream cake, which was super yum! We were actually too excited to eat it, and I wound up forgetting to take a pic. Fail, lol! I also got a dozen assorted donuts to go, which were realllly great as well! And as far as customer service goes, the lady that helped me was super friendly and informative! I had a great experience and look forward to coming back again!

First time here, like stepping back in time, a classic diner feel. The menus are fun and very 50's styled design, and it's got a great selection of dishes. We sat at the counter to get the diner vibe. I ordered the ham and cheese omelet with home fries and rye toast. It was delicious, full of ham and egg was nice and firm, good fries and the rye toast was just that. Service was excellent. Very happy with the meal and I definitely recommend it. When we arrived the bakery was pretty stocked and by the time we left, it wasn't so I'd recommend getting donuts to take home before you have breakfast!

For a small town diner and bakery, buttercream is good. i stopped in and got 1/2 dozen donuts for approximately $16. i got the lemon filled, raspberry filled, maple bar, cinnamon roll, and maple donut. the jelly filled donuts are too sweet for my taste. my favorite is the maple bar with generous maple topping. service was pleasant. i was greeted with smile and given assistance but i felt a little rushed because they are pressed to serve a lot of people. the place can get busy with the diner and bakery.

The donut/pastry selection is amazing!! We visit Napa a couple times a year and always make time to stop by this place; the best donuts in Napa!

Horrible customer service. I called in to inquire about the cost of champagne cake. Woman answered the phone was so rude. We drove an hour to the bakery. Thinking the person who answered the phone was having a bad day. To find out that the woman who helped us at the counter was equally rude. She didn't even know the price or their products and was very impatient. Needless to say we won't be returning. Their baked good are quite good. But their customer service needs some help!

My brother-in-law and sister took me here for breakfast a couple of months ago. According to my brother-in-law, Butter Cream has the best dounts in the Napa area. He said there's usually a long line in the mornings. There's a bakery portion and also an old school diner. I love nostalgic diners, they're my favorite kind of restaurants! I ordered a hot chocolate which was yummy! I also got their Chicken Fried Steak & Eggs $14.99 which I got with hash browns and biscuits. It's really a lot of food and more than enough for leftovers. Great place to come for a bakery treat or breakfast in Napa!

Delicious. Bacon biscuits potatoes cakes toast and donuts. Definitely our new breakfast spot when we hit Napa.

A Napa institution with fair prices excellent service and fine quality baked goods. One could spend more - lots more - but why? Our last purchase of a champagne cake was so smooth and of course it tasted delicious

Best maple bard on the planet! And the entire menu is great and the service is always fantastic!

Affordably priced by wine country standards Butter Cream Bakery has been part of Napa since 1948, their Donuts originally garnering attention before Bobbi and David Closs expanded to Cakes, Cookies, Breakfast, Lunch and Diner fare. Pink and white striped from the start, glass cases near the entrance displaying dozens of Baked Goods, it is now under the ownership of son Gerry that the Jefferson Street landmark serves guests daily even though the local Food scene has evolved. Homey with friendly service, six Donuts plus a "Black & White Cookie" that eats like Hardtack less than $10, suffice it to say that there's nothing artisan about Buttercream's fried Dough and although Yeast rings and bars are competent the Old Fashioned selections are dry while Crullers lack their characteristic egginess.

Changed a lot over the 30 years we've been going there. But still a must when I the area. Nice diner experience as well as yummy sweets.

A local favorite! Took my family here for breakfast last time they were in town and everyone had a wonderful time, picking a doughnut, watching the bakers in the bakery. One of the bakers drew a picture for the kids that made them giggle. The staff were great, quickly putting a table together for our large party, fast and friendly. The atmosphere was great for playing I-spy with the grandkids!

Horrible experience. We drove from a different city to have breakfast here. First we arrive and they say we can sit anywhere. We choose a half booth and half table and we were today that there was only two of us and this table was for four. We say ok and move no more than 5 mins later a Caucasian couple comes and sits at the same table we were asked to move from and they split the table for it was for two. We were definitely racially profiled due to us being an interracial couple. We order coffees a few mins later and then my husband asks for more French vanilla creamer. The waitress grunts and looks at the next tables. Never returns with creamers and whispers something to our server. I ask my server for fresh coffee because my coffee tastes burnt. She tells me we make coffee all the time and it's fresh. And snatches my coffee off of the table. Doesn't make a fresh pot only pours from a different pot. It was clearly a problem that we were there. So we got up and left. I will not be returning. I understand this is Napa. It's already a racism town and apparently today they lived up to their reputation.

We came on Sunday about 10. Crowded but the wait was short. The staff was nice. Our breakfast was great. I got the bacon and eggs with sourdough toast and potato pancakes. Kids for the chocolate chip pancakes and hubs got the Baja chorizo omelette with quacamole, tomatoes and sour cream. Big portions. We left with a box of baked goodies! Cookies, cupcakes and doughnuts. Delicious!